Hoteller med pool i Penrose

"Ive stayed here a few times. The rooms are really nice but it's the second time I've stayed out of about 4 times where the linen/towels have not been clean. I came to replace the towels by ultimately had to give up due to needing to leave. The room wasnt ever refreshed for the next night stay. For the price (I paid about £400 for 2 days) it dosent really ever match up with the service, everything is too much trouble. Ive given it a few chances but there always seems to be so many friction...

"We are family of four with 2 kids and we booked the big deluxe cottage with double bedroom. To be honest it was our best experience in uk ever. Property is very well maintained and this cottage had kitchen as well, so well equipped that you can cook anything in there, giant living room and bedrooms also very spacious. Property is done very tastefully with wooden floorings etc. We travelled from Leicester and it was our first time in Cornwall and it was worthy. There are trails and green area...

"Everything was perfect 👍"

"Staff were incredibly helpful, we had Treatments in the Spa which were amazing. Food in the Restaurant was vey good."

"The hotel is very good, but there should be a minibar in the rooms."

"The hotel was awful, dirty. Couldn't have dinner hotel to busy. Breakfast had to be pre ordered, then one breakfast was forgotten. Had to keep asking for items. The poached eggs were rock hard. The whole experience was a nightmare. Found cut dirty toe nails on the bed. cobwebs in the bedroom. Pool area was terrible. Hotel needs a complete refurb. Some photos couldn't be uploaded. "