Spahoteller i Pembroke Parish

"I was extremely impressed with the exceptional customer service provided by the hotel staff and management. I encountered an issue with my room because it was not as described on Expedia. When I called the front desk to explain the situation, the desk agent kindly asked me to give her a little time while she looked into it. To my surprise, instead of the desk agent calling me back, the manager personally reached out to me. He sincerely apologized for the inconvenience and went above and beyond...

"Staff was very helpful and considerate"

"Havde booket junior suite, forventede et pænt str værelse med entre. Fik en dejlig, fantastisk lejlighed. Smuk beliggenhed, god udsigt. En del trafik fra vejen men hørtes ikke inden fra soveværelset. Let adgang til Hamilton med hotellets egen færge. Restaurant ret dyr, morgenmad til en person snildt blive USD 45. Men så var det fint at der i suiten var fuldt udstyret køkken."

"Best beach ever!!! Wow!"

"Everyone was so helpful! Food was delicious!"

"Food was more expensive than I thought, but so is everything in Bermuda. Hotel was excellent and better than expected. Good location, great staff. Easy to relax."

"Rooms: We had a cliffside King bed room. Views were awesome. Was great having a balcony with nice chairs on it. Bed was more comfortable than most hotel beds. Room was clean. Bathroom could use a deep clean, that was the only part that could have been cleaned better. Overall the room was very nice. Would be great if the staff could put more bottles of water in the fridge when we had them clean the room. We only got 2 bottles for a 5 day stay...had to go hunt down more. Pool/Beach: We only went...