The hotel is clean, spacious rooms and in lovely grounds, staff very friendly, attentive and extremely helpful. However, there is very limited dining within the hotel. The Sugan Apple Cafe has limited options (same and little choice for breakfast), lunch and dinner although good quality food again limited with choice. Surrounding area has v few restaurants that are good so requires taxis or bus.
Instead of having four pools the hotel could transform some of these into bar/restaurants and keep just one or two pools. This would also liven up the atmosphere. If you are looking for somewhere very quiet and tranquil this is the place.
In summary, lovely hotel, but needs more dining options.