3 udendørs pools
Tjek tilgængelighed

Anmeldelser af Phuket Graceland Resort And Spa

4.5 out of 5
Phuket Graceland Resort And Spa
190 Thaweewong Road, Patong Beach, Patong, Phuket

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 406 af i alt 1003 anmeldelser" "
Bedømmelse på 8 − Udmærket. 351 af i alt 1003 anmeldelser" "
Bedømmelse på 6 − Okay. 152 af i alt 1003 anmeldelser" "
Bedømmelse på 4 − Dårligt. 54 af i alt 1003 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1003 anmeldelser" "

8,2/10

Rengøring

8,0/10

Service og personale

8,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Johnny

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Tilbragte 14 dage på dette dejlige sted. Absolut intet at klage over. Alt levede op til vores forventninger.
Overnattede 13 nætter i marts 2023
Svar fra Guest Relations den 25. mar. 2023
Thank you for toe kind review. We hope to have a chance of welcoming you back again!

10/10 Fremragende

Ali

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Guest Relations den 19. dec. 2022
Thank you for tryout kind review. We hope to have a chance of welcoming you back again!

10/10 Fremragende

Mita

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👏👏
Overnattede 9 nætter i april 2022
Svar fra Guest Relations den 30. apr. 2022
Thank you very much for sharing your feedback with us. It is great to know that your vacation was wonderful at Phuket Graceland Resort & Spa. We hope to have a chance of welcoming you back with us again!

8/10 Udmærket

Bjarne

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Lovely Hotel
A very nice hotel, and the staf is very helpful The rooms are nice and big, but i will say that the tree's are growing up in front of the rooms and taking the view from the balcony. The swimming pools ned help and getting cleaned and lamps in the pool need help We well come back any time
Overnattede 3 nætter i april 2022
Svar fra Guest Relations den 18. apr. 2022
Thank you very much for sharing your review with us. It is great to know that you were impressed with our hospitality especially with our staff mindful services. We will definitely take you concern to better our hospitality and improving our hotel to perfection. We look forward to welcoming you back at Phuket Graceland on your next trip to Patong Beach.

8/10 Udmærket

Lisbeth

Synes godt om: Rengøring, service og personale
bag gårdsudsigt
Vi var meget skuffet over værelset ikke havde en balkon , men istedet en udsigt til baggården
Overnattede 2 nætter i januar 2020
Svar fra Phuket Graceland Resort & Spa den 26. jan. 2020
Dear Lisbeth, Thank you very much for your kind feedback. It is good to know that you had a good experience overall. Please check out our Deluxe and Deluxe Pool View room on your next occasion as it is the room type has balcony as opposed to the Standard room you booked this time. Please do not hesitate to contact us if you have any question and we look forward to hosting you again on your next trip to Phuket. Yours sincerely, Charlie Guest Relations Manager

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel med det hele
Stort og småprangende :) Vi blev budt velkommen ved check-in med kolde forfriskninger. Værelset (Suite Seaview) - eller lejligheden - var super med to værelser (1 badeværelse/toilet). Der er flere pools at vælge i mellem, men hovedpoolen giver mest liv. Dog spiller de høj musik det meste af dagen; dejlig brasiliansk til morgen, men når selv teenagerne i vores selskab blev trætte af fx en times ensformig house-musik, så viser det måske, at der skal tænkes lidt mere over musikvalget, og ikke tilfældig musik baseret på den enkelte unge poolansvarliges musiksmag. Morgenmaden var stor og meget varieret - den har det hele. Kommer meget gerne igen!
Overnattede 3 nætter i juli 2019
Svar fra gro den 8. sep. 2019
Thank you very much for your awesome review. I am thrilled to hear that you has a fantastic vacation at Phuket Graceland. We will keep in mind to have activities like this a lot more to provide safe and happiness to all of our valued guests. It would certainly be an honor to have you back with us again at Phuket Graceland, where peace and happiness resides. Warm Regards, Supachet Thamrongvithavatpong Guest Relations Team

6/10 Okay

Melanie

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i april 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i oktober 2018

10/10 Fremragende

Kurt

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel ved stranden
Rigtig dejligt hotel. vi havde et dobbeltværelse med udsigt til poolen. Værelset er dejligt,super god seng og et stort badeværelse. Der findes rigtig mange aktiviteter på hotellet til både voksne og børn. Der er en dejlig strand lige overfor hotellet, stranden er meget børnevenlig. Vi kan varmt anbefale dette hotel.

6/10 Okay

Jan

Synes godt om: Rengøring, service og personale
Dyrt og støjende
Vi bestilte et værelse i Sunset wing med Pool Acces. Vi fik et værelse direkte over for Pool bar, hvilket betød techno musik fra 10 til 19. Efter at have hørt på det i 1 time, bad vi om et andet værelse. vi blev flyttet ned i næste blok, men desværre var det med en pumpe på terrassen, som støjede så man ikke kunne føre en samtale. Vi blev flyttet 3 værelser længere væk, hvilket hjalp, men det var stadig muligt at høre pumpen, som muligvis havde et defekt leje. Værelses lugtede af mug, men vi orkede ikke at flytte mere. Service er i top, men det er tydeligvis et charter hotel,madrasserne var meget slidte og bløde. Morgenmad var god, men vi havde dog forventet at få friskkværnet kaffe til prisen. Der var meget få solsenge i forhold til hotellet størrelse og allerede før kl 6 om morgenen, startede gæster med at reserve, hvilket var mod hotellets politik. det havde dog ingen konsekvens ud over dem der ikke kunne få en solseng. Nogle var reserveret det meste af dagen uden at de blev anvendt. Vi havde vores egne, hvilket er en af grundede til at vi har pool access. WIFI var ringe og ingen forbindelse på værelse.
Overnattede 7 nætter i marts 2018

8/10 Udmærket

Søren Søderberg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2017

10/10 Fremragende

Karen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Skønt hotel lige ved stranden
Dejlig hotel, med fin beliggenhed lige ved stranden. I et forholdsvist roligt område med kort gåtur til det mere livlige Patong. Stor og lækker morgenmadsbuffet. Lækre pools.

10/10 Fremragende

Erik

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super dejligt hotel
Super dejligt hotel, dejlig morgenbuffet, og fine rene pools. Hotellet har perfekt beliggenhed i forholdsvist roligt område, Lige ved stranden, og i kort gå afstand til det pulserende Patong.

8/10 Udmærket

Helene

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Ramina

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
We went in April, 3/4 pools. Not too expensive. Breakfast buffet had good options. We did have a room with a balcony opposite a restaurant so some nights we heard a lot of singing from the on-site entertainment but nothing majorly disruptive. Room was spacious for three people and comfy. Good amenities, lovely staff.
Overnattede 11 nætter i april 2024
Svar fra Guest Relations den 24. apr. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

8/10 Udmærket

Erin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Guest Relations den 23. apr. 2024
Thank you very much for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Cesar, Laredo

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 3 nætter i april 2024
Svar fra Guest Relations den 21. apr. 2024
Thank you very much for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Melinda

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely property. It’s not new but grounds are beautiful, rooms are decorated nicely & clean. Fantastic size for a family if you don’t mind the hotel room. Definitely recommend!
Overnattede 6 nætter i april 2024
Svar fra Guest Relations den 20. apr. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

10/10 Fremragende

Mario

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Top
Overnattede 5 nætter i april 2024
Svar fra Guest Relations den 20. apr. 2024
Thank you for your review and feedback we are very pleased that you enjoyed your stay and hope to welcome you back soon.

10/10 Fremragende

marie-thérèse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
heel goed
Overnattede 7 nætter i april 2024
Svar fra Guest Relations den 20. apr. 2024
Thank you very much for your rating. We hope to have a chance of welcoming you back!

8/10 Udmærket

Anthony James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Property is a beautiful lay out. We loved the pool areas along with the gardens . Staff are very nice and pleasant . Location is superb next to the beach and a 10 min walk to the shops . I recommend this place definitely. Will not disappoint. Happy traveller's 😊
Overnattede 9 nætter i marts 2024
Svar fra Guest Relations den 18. apr. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

6/10 Okay

Su Myat

Rejste med familie
Synes ikke om: Service og personale
Receptionists are a bit difficult to talk in English. Buffet breakfast has varities.
Overnattede 4 nætter i april 2024
Svar fra Guest Relations den 18. apr. 2024
Thank you for your honest review. We will speak to our staff and follow up on your comments to improve. We hope to welcome you again at Phuket Graceland!

6/10 Okay

Nayna

Rejste med partner
Synes godt om: Rengøring
Synes ikke om: Service og personale, faciliteter
Staff are very rude
Svar fra Guest Relations den 18. apr. 2024
Thank you for your feedback, we are sorry that you felt mistreated, we will speak to our staff to rectify this issue for the future

10/10 Fremragende

Tetsuya, Harpenden

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 14 nætter i april 2024
Svar fra Guest Relations den 18. apr. 2024
Thank you very much for your great review. We hope to welcome you back to Phuket Graceland!

10/10 Fremragende

Jemal Jason

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prijs combinatie is top alles beide hang scooter verhuur. Strand eet tentjes geld wissel kantoor
Overnattede 7 nætter i april 2024
Svar fra Guest Relations den 13. apr. 2024
Thank you for your review and feedback we are very pleased that you enjoyed your stay and hope to welcome you back soon.

10/10 Fremragende

Katrina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Graceland is so family friendly the staff are so accomodating and helpful at every request This is so conveniently located and a walk across the road tot he beach lots of pools to choose from the rooms are comfortable and air con was reliable
Overnattede 3 nætter i april 2024
Svar fra Guest Relations den 13. apr. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

10/10 Fremragende

Piero

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i april 2024
Svar fra Guest Relations den 11. apr. 2024
Thank you very much for your great review. We hope to welcome you back to Phuket Graceland!

10/10 Fremragende

Bonnie

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have visited Phuket many many times I have never been so comfortable and happy with the property it has everything you need to have a truely wonderful experience, so much so I’m already looking at coming back next year ! Thank you to everyone at gracelands resort and spa
Overnattede 8 nætter i april 2024
Svar fra Guest Relations den 11. apr. 2024
We are delighted to see your wonderful compliments and thrilled that you had such an enjoyable stay at our hotel! Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back next year!

10/10 Fremragende

Taheisha

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Absolutely stunning
Overnattede 9 nætter i marts 2024
Svar fra Guest Relations den 3. apr. 2024
We are delighted to read your wonderful review and thrilled that you had such an enjoyable stay at our hotel! Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. We hope our have a chance of welcoming you back again!

8/10 Udmærket

Jeferson

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Rooms could have been better dusted and swimming pools need hand rails for getting in and out.
Overnattede 11 nætter i marts 2024
Svar fra Guest Relations den 30. mar. 2024
Thank you for your review, will take your feedback into consideration. We hope to have the pleasure of welcoming you again.

8/10 Udmærket

Theresa

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We love Graceland! Staff are lovely. Yes it is ageing but still well maintained
Overnattede 9 nætter i marts 2024
Svar fra Guest Relations den 27. mar. 2024
We are delighted to read your wonderful review and thrilled that you had such an enjoyable stay at our hotel! Your feedback means a lot to us, and we appreciate you taking the time to share your thoughts. We hope our have a chance of welcoming you back again!

10/10 Fremragende

Helen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent hotel located on the the best Patong beach, very convenient.
Overnattede 6 nætter i marts 2024
Svar fra Guest Relations den 26. mar. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

8/10 Udmærket

Lisa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Was a good stay breakfast was great staff were friendly and nice. Hotel could use a little refreshing up but overall enjoyed my stay. Would stay again
Overnattede 3 nætter i marts 2024
Svar fra Guest Relations den 26. mar. 2024
Thank you so much for your kind words and positive review! Your feedback means a lot to us and we have renovation plans for this year. We look forward to welcoming you back for another wonderful experience at Phuket Graceland!

10/10 Fremragende

John

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
All good
Overnattede 4 nætter i marts 2024
Svar fra Guest Relations den 26. mar. 2024
Thanks a lot for the great words, we hope to welcome you back soon.

10/10 Fremragende

Christian

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hatten wieder ein Zimmer mit Pool Access, sehr zu empfehlen
Overnattede 11 nætter i februar 2024
Svar fra Guest Relations den 19. mar. 2024
Thank you very much for your honest review. We hope to have a chance of welcoming you back to Phuket Graceland!

6/10 Okay

Victor

Synes godt om: Service og personale
Overnattede 6 nætter i marts 2024
Svar fra Guest Relations den 19. mar. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Andrew

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
very happy no complaints
Overnattede 13 nætter i februar 2024
Svar fra Guest Relations den 12. mar. 2024
Thank you for your kind review. We hope to have a chance of welcoming you back!

10/10 Fremragende

Antonella

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 8 nætter i februar 2024
Svar fra Guest Relations den 9. mar. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Alison

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a perfect hotel if you like to be near the busy areas but not right in it. Easily walkable and the beach is just across the road. Wonderful staff and service we will be returning
Overnattede 14 nætter i februar 2024
Svar fra Guest Relations den 9. mar. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

10/10 Fremragende

Kate

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 9 nætter i februar 2024
Svar fra Guest Relations den 12. mar. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!

8/10 Udmærket

Kelly

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Family pool access room was nice and spacious, however pool was quite cold. Resort nice but reception area looked a bit dated.
Overnattede 3 nætter i januar 2024
Svar fra Guest Relations den 5. mar. 2024
Thank you for your review, we are pleased to hear that you enjoyed your stay with us. We have some renovation plans for this year and will take your feedback into consideration. We hope to have the pleasure of welcoming you again.

8/10 Udmærket

Rose

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i februar 2024
Svar fra Guest Relations den 29. feb. 2024
Thank you for your kind review. We hope to have a chance of welcoming you back!

8/10 Udmærket

Oshrat

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sunset pool access was great
Overnattede 5 nætter i februar 2024
Svar fra Guest Relations den 27. feb. 2024
Thank you very much for visiting our hotel, we are very pleased that you enjoyed your stay and we hope to welcome you again next year.

8/10 Udmærket

Nicholis, Otterville

Overnattede 1 nat i februar 2024
Svar fra Guest Relations den 21. mar. 2024
Thank you very much for your honest review. We hope to have a chance of welcoming you back to Phuket Graceland!

4/10 Dårligt

Yasemin

Rejste i en gruppe
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wir haben in dieser Unterkunft zu dritt 3 Nächte übernachtet. Wir hatten uns sehr gefreut, da unser Urlaub in diesem Hotel begonnen hat. Für 3 Nächte haben wir insgesamt ca. 600€ gezahlt. Das Geld ist es definitiv nicht Wert. Die Außenpools sind alle sehr dreckig. Unser Zimmer war leider ebenso dreckig. Das einzig positive war die Lage. Trotz der sehr zentralen Lage hatten wir keinen Lärm von außen. Der Strand ist in 5 Minuten erreichbar, jedoch sind in diesem Abschnitt sehr viele Quallen. Das Hotelpersonal war leider nicht hilfsbereit bzw. sehr unfreundlich. Wir hatten darüber nachgedacht um einen Tag zu verlängern und sollten 1/3 mehr bezahlen als der ursprüngliche Preis. Und dies war ein spezial price 😅 Das Preis-Leistungsverhältnis passt vorne und hinten nicht. Das Hotel ist sehr heruntergekommen. Lassen sie sich nicht von den Bildern täuschen!!
Overnattede 4 nætter i januar 2024
Svar fra Guest Relations den 4. feb. 2024
Dear Yasemin,we are sorry that we could not fulfill your quality requirements. You could have contacted me at any time if there were any problems with the cleanliness of your room, because I even gave you my private contact number.I gave you many tips and advice myself and was always ready to help you, so it's not fair that you portrayed the staff as unhelpful.The beach in front of the hotel is not part of the hotel so there is nothing we can do about the jellyfish. We have offered to store your suitcases with us for 3 days free of charge even though you will no longer be our hotel guests after your return.I have also explained to you the price for the other nights that you have requested from me, so please stick to the truth.The Graceland wishes you a pleasant stay in Thailand and hopes that we can convince you of a better quality on your next visit.

8/10 Udmærket

Dean

Overnattede 9 nætter i januar 2024
Svar fra Guest Relations den 31. jan. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Ajit

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Enjoyed staying at Graceland. Easy to access Patong Beach. Close to night food markets. Swimming polls were clean and spacious.
Overnattede 4 nætter i januar 2024
Svar fra Guest Relations den 29. jan. 2024
Thank you so much for your kind words and positive review! We are thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us, and we look forward to welcoming you back for another wonderful experience at Phuket Graceland!

8/10 Udmærket

Geoff

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Location and the pool up top by the gym!
Overnattede 5 nætter i januar 2024
Svar fra Guest Relations den 27. jan. 2024
Thank you for your kind review. We hope to have a chance of welcoming you back!

10/10 Fremragende

Sophea

Overnattede 8 nætter i januar 2024
Svar fra Guest Relations den 22. jan. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!

10/10 Fremragende

Stamatis

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 10 nætter i januar 2024
Svar fra Guest Relations den 21. jan. 2024
Thank you for your rating. We hope to have a chance of welcoming you back!