Udendørs pool, gratis hytter, liggestole
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Anmeldelser af Patong Paragon Resort & Spa

5 out of 5
Patong Paragon Resort & Spa
280 Prabaramee Rd, Patong, Phuket

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 89 af i alt 282 anmeldelser" "
Bedømmelse på 8 − Udmærket. 99 af i alt 282 anmeldelser" "
Bedømmelse på 6 − Okay. 51 af i alt 282 anmeldelser" "
Bedømmelse på 4 − Dårligt. 16 af i alt 282 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 27 af i alt 282 anmeldelser" "

8,2/10

Rengøring

7,4/10

Service og personale

8,4/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Johnny

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 9 nætter i marts 2024
Svar fra Tim den 17. mar. 2024
We're really grateful and appreciate you taking the time to share your rating with us. We're glad to hear that you were satisfied with your experience. We look forward to seeing you again soon.

6/10 Okay

Britt

Overnattede 3 nætter i marts 2023
Svar fra Piyaporn R. den 5. apr. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future

6/10 Okay

Amier

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Middelmådig hotel
God beliggenhed, men meget gammel hotel og værelset er heller ikke lige favoritten.. Desuden er der mangel på stikkontakter og prisen er alt for dyr til hvad man får.
Svar fra Tim den 17. apr. 2018
Thank you for your comment,we will plan to refurbish our property in a few month and hope to servicing you again in the near future

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Personalet var meget flinke, smilende og hjælpsomme:-) Lidt ældre hotel, men ok. Wifi var lidt dårligt.

8/10 Udmærket

Amin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean and good. Will do it again
Good area and quiet rooms. Pool also very nice
Svar fra General Manager den 25. nov. 2016
Thank you for your comment ,we really appreciate your comment regarding our customer service and ongoing upgrades to the property we look forward to seeing you on your next trip to Patong Paragon Resort & Spa. Sincerely yours, General Manager

6/10 Okay

Nathali

Synes godt om: Værelsets komfort
good and affordable
Overall good and affordable, but the hotel is pretty old.
Svar fra General Manager den 25. nov. 2016
Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the Coffee House facilities. Thank you again,and we look forward to seeing you on your next trip to Patong Paragon. Sincerely yours, General Manager

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

Niller, Højbjerg

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Godt hotel tæt ved dejlig strand
Lækkert hotel med god service. Ligger tæt ved stranden og tilpas langt fra de larmende shoppinggader i centrum ( 5 min gang ). Der er en lækker pool - dog for få liggestole.

8/10 Udmærket

Elaine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Breakfast was awesome
Overnattede 1 nat i maj 2024
Svar fra Tim den 13. maj 2024
Thank you so much for the awesome review, Elaine. We're so glad to hear that you were satisfied with our breakfast. Our team is committed to delivering high quality service, and your feedback is a great encouragement to us. We've passed your kind words on to the whole team and hope to serve you again soon!

8/10 Udmærket

TAKAKO

Rejste med partner
Synes godt om: Rengøring, service og personale
It was nice that the free breakfast was a little different every day. Multigrain bread is very delicious. A chef cooks for over 200 people by himself. There aren't many shops nearby, but if you're going to the beach, it's not too noisy, so it's recommended. The room and bathroom were very spacious and comfortable, but there weren't many electrical outlets and it felt a little bit dated.But it’s very clean, recommended for people who don't require many amenities.
Overnattede 2 nætter i maj 2024
Svar fra Tim den 12. maj 2024
Thank you for your kind words, Takako. We're really grateful and appreciate you taking the time to share your experience with us. We've passed your kind words on to the whole team. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you for staying with us and hope to serve you again soon!

10/10 Fremragende

Inderdeep

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
Overnattede 4 nætter i april 2024
Svar fra Tim den 6. maj 2024
Thank you so much for the awesome review. We greatly appreciate your support and are thrilled to know that you enjoyed your time at Patong Paragon Resort & Spa. We've passed your kind words on to the whole team and hope to serve you again soon!

10/10 Fremragende

Susanne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
Overnattede 6 nætter i april 2024
Svar fra Tim den 5. maj 2024
Thank you so much for taking the time to give us the awesome review, Susanne. Your feedback is extremely valuable to us. We're glad to hear that our team's performance exceeded your expectations. We've passed your feedback on to the whole team and hope to serve you again soon!

8/10 Udmærket

Cassandra

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
Overnattede 5 nætter i april 2024
Svar fra Tim den 22. apr. 2024
Thank you so much for the awesome review, Cassandra. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to our guest. We hope to serve you again soon!

4/10 Dårligt

Anthony

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
booked the executive room so I could conduct meetings & spend time with friends what a mistake that was, I checked out early & moved to another hotel. The room is spacious but very dated, Old TV without the latest connectivity options. The couch & Lounge had stains, hairs & what looked like bodily fluids, So we never really sat on them. Air conditioning was temperamental, shower had fluctuating temperatures. No welcome fruit bowl as advertised for the executive room. You can not sleep during the night as sound proofing is non existent, this room is classed as a City View It is on the side of the road where all day & night you have revving of motor bikes & disco vans with music up loud you can hear everything. I never slept. next day I complained to staff & they did move me to a less expensive room, a junior suite, after some negotiating they did scrap the charge for the food I ordered when I checked out. Second night stayed in the junior suite which also had an issue with noise but slightly less, I was recommended by another guest to go get ear plugs from the local chemist which I did and slept well. The breakfast was by far the worst I have had , juice tastes so artificial, pastries tasted a bit stale & dry like they have been out for a few days. The seats are filthy in the dining room. Checked out a day early & moved to another hotel where sound proofing was soo much better, much cleaner. I lost one day due to no sleep. The member of staff that helped was great.
Overnattede 3 nætter i marts 2024
Svar fra Tim den 18. mar. 2024
Thank you for your time to share your experience with us, Anthony. Your feedback is extremely valuable to us. I'm truly sorry to read the issue you experienced! We sincerely apologize that our service was not satisfactory for you. We would like to address your specific concerns and will strive to make improvements accordingly. Thank you again for your feedback and look forward to another chance to serve you!

10/10 Fremragende

Robert, Wien

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Hotel und liebe Angestellte
Overnattede 12 nætter i februar 2024
Svar fra Tim den 17. feb. 2024
Thank you for your kind words. Your satisfaction is our top priority, and we look forward to serving you again soon.Warm regards,Patong Paragon Team

10/10 Fremragende

Miffy

Overnattede 2 nætter i februar 2024
Svar fra Tim den 16. feb. 2024
"Thank you for your kind words! We're glad you're happy with our product and service".Thank you once again for your stay and your feedback and look forward to welcoming you back to Patong Paragon Resort & Spa.

10/10 Fremragende

Naylah

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
Overnattede 4 nætter i januar 2024
Svar fra Tim den 19. jan. 2024
Thanks for the awesome review about Patong Paragon Resort & Spa, Naylah. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

8/10 Udmærket

Mardi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Tim den 12. jan. 2024
“Thanks so much for sharing your experience with us.We hope to see you again soon.”

10/10 Fremragende

KAYO

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
立地も良くビーチからすぐでホテルも清潔で広くてとても素晴らしい
Overnattede 3 nætter i januar 2024
Svar fra Tim den 11. jan. 2024
Thanks for the awesome review about Patong Paragon Resort & Spa,Kayo. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa.Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fremragende

Kristie Leigh

Rejste med familie, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Yes the bed was hard, we called it a slab, but not once did we wake with a sore back. Will absolutely stay here again
Overnattede 14 nætter i november 2023
Svar fra Tim den 29. nov. 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Kristie. We’re so pleased to hear it’s working just as it should and that you’re enjoying it so much! We’ve passed your kind words on to our Paragon Team. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fremragende

Marcus Phillip

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean easy to get too close to the beach
Overnattede 8 nætter i november 2023
Svar fra Tim den 22. nov. 2023
Thanks for the awesome review about Patong Paragon Resort & Spa, Marcus Phillip. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

6/10 Okay

SHODA

Overnattede 5 nætter i november 2023
Svar fra Tim den 18. nov. 2023
Dear Shoda,Thank you for taking the time to review our property, your comments are very much valued. Your score motivate our team to work hard .Our goal is always to exceed your expectations! We look forward to seeing you on your next trip to Phuket!Sincerely,Management Team,Patong Paragon Resort & Spa

10/10 Fremragende

Wayne, Birmingham

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
Overnattede 21 nætter i oktober 2023
Svar fra Tim den 15. nov. 2023
Dear Wayne,Thank you for taking the time to review our property, your comments are very much valued. We are so happy to hear that you enjoyed your time at Patong Paragon Resort & Spa. Our goal is always to exceed your expectations! Thank you for the comment TV program packages, actually all rooms use Smart TV include: Wi-Fi or Ethernet internet connectivity, Featured streaming services, provides your favorite VDO (video on demand) services such as Netflix, Amazon Prime video, and Youtube Plus, you can get access to music. If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We look forward to seeing you on your next trip to Phuket!With much appreciation,Management TeamPatong Paragon Resort & Spa

6/10 Okay

David

Synes godt om: Rengøring, service og personale
Overnattede 7 nætter i november 2023
Svar fra Tim den 16. nov. 2023
Thank you for taking the time to post a review of our property. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

10/10 Fremragende

Claire

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
Overnattede 9 nætter i oktober 2023
Svar fra Tim den 9. nov. 2023
Dear Claire,We’re really grateful and appreciate you taking the time to share your experience with us. Especially, the service team is excellent, which keeps us so motivated to continue doing what we’re doing, we’re so happy to hear that you had a great experience. We look forward to servicing you again on the next trip to Phuket with our hospitality service. Management Team,Patong Paragon Resort & Spa

10/10 Fremragende

Natalia

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel, warm staff and good food. Convenient zone. A bit noisy due to the street traffic
Overnattede 3 nætter i oktober 2023
Svar fra Piyaporn R. den 17. okt. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 Forfærdeligt

Noriomi, KAWASAKISHI KAWASAKIKU

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
今回プーケットの滞在で宿泊しました。五つ星のホテルということでとても楽しみにしていましたが、スタッフの対応、設備の古さ、サウナが使えない、その他清潔感が全くない、すべての目において五つ星とは絶対呼べないクオリティーだった。もう二度と宿泊しない。
Overnattede 1 nat i september 2023
Svar fra Piyaporn R. den 20. sep. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 Fremragende

Jettie de

Rejste med partner
Synes godt om: Faciliteter
Schoon en goede service. Mooi hotel alleen jammer geen stopcontact naast je bed om telefoon op te laden .
Overnattede 13 nætter i september 2023
Svar fra Piyaporn R. den 20. sep. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Fremragende

Denean

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
Overnattede 4 nætter i juli 2023
Svar fra Piyaporn R. den 18. sep. 2023
You're most welcome! We are delighted to hear that you had a pleasant stay with us and appreciate your feedback. We look forward to having you back soon!

2/10 Forfærdeligt

Mohammad, Andover

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Rude and unprofessional employees , everything old in the hotel , no English chanel , hotel makes me pay for the plastic door key
Overnattede 1 nat i september 2023
Svar fra Piyaporn R. den 8. sep. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. As per our policy if guest lost the key card we have addtional charge as we inform upon check in.

6/10 Okay

Ashish

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Piyaporn R. den 5. sep. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

8/10 Udmærket

Paul

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i juli 2023
Svar fra Piyaporn R. den 2. aug. 2023
Thank you for choosing our hotel for your recent stay in Phuket! We hope you’ll book Patong Paragon Resort & Spa once again! Looking forward to welcoming you again soon.

6/10 Okay

Adam

Overnattede 1 nat i juli 2023
Svar fra Piyaporn R. den 25. jul. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We look forward to welcoming you back to our hotel in the future.

10/10 Fremragende

Leonie

Overnattede 6 nætter i juli 2023
Svar fra Piyaporn R. den 22. jul. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

4/10 Dårligt

Min W

Overnattede 2 nætter i juli 2023
Svar fra Piyaporn R. den 10. jul. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel.

8/10 Udmærket

Laura

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The rooms were very spacious but it did not have an outlet near the bed which was very inconvenient. I had a swim up room that led to the swim up bar which was nice. The breakfast was always good with many options. The restaurant food (lunch/dinner) was just so-so. The staff was very nice and accomodating. It had many dining options within walking distance and a 24 hour 7-11 across the street which was very convenient. It was also within walking distance of Bangla Rd.
Svar fra Piyaporn R. den 6. jul. 2023
hank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Fremragende

HITOMI

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
プールアクセスルーム最高でした。 海も近く、リゾート気分を満喫！ チェックイン後に、1泊から2泊へ変更させてもらいましたが快く対応してくれた。 チェックインも早く着いたが対応してくれて良かった。 目の前にレストランやコンビニがあり、ランドリーサービスも近くにあるのでとても便利でした！ また来たいです。
Overnattede 1 nat i juni 2023
Svar fra Piyaporn R. den 29. jun. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

2/10 Forfærdeligt

Christian Nicolas

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
No spa, and it says on their website that they have a spa. Poor breakfast Beds are terrible Overall service really bad
Overnattede 13 nætter i juni 2023
Svar fra Piyaporn R. den 21. jun. 2023
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you didn’t have a great experience in our hotel. We have addressed this straight away to our staff for immediate action.

10/10 Fremragende

Rhyes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Resort is beautiful. Loved the pool access room, so much space to just chill out in the room overlooking the pool or straight into the pool.
Overnattede 2 nætter i maj 2023
Svar fra Piyaporn R. den 6. jun. 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 Udmærket

Rossana

Synes godt om: Rengøring, service og personale
Overall our stay is very good except that the breakfast coffee is not brewed. So disappointed.
Overnattede 2 nætter i juni 2023
Svar fra Piyaporn R. den 7. jun. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Richard

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The room was spacious, but showing its age. Two things really stood out to ruin the stay: The bed was 2 single beds pushed together leaving a gap in the middle with very hard harsh mattresses, and the TV chanel selection was very poor. Coming from Australia there was no choice for movies or sport, which was particularly frustrating at a time when there were several major sporting events taking place. The pool was nice and location was also good.
Overnattede 5 nætter i maj 2023
Svar fra Piyaporn R. den 21. maj 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 Fremragende

Kristy Lee

Svar fra Piyaporn R. den 29. maj 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

8/10 Udmærket

Giuseppe

Synes godt om: Rengøring, faciliteter
Location was perfect away from all the hussle but still close to get too. Hotel was great, Beds were very hard, not great on the back. Staff were great, though would be better if they had staff that talk and understand english alot better. i would stay here again.
Overnattede 9 nætter i april 2023
Svar fra Piyaporn R. den 6. maj 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good Hotel, the employees competently and very friendly! Next time in Phuket i join again, devinitive
Overnattede 6 nætter i april 2023
Svar fra Piyaporn R. den 4. maj 2023
Thanks for the awesome review, we work hard to meet expectation Please come back and visit us again. All the best!

10/10 Fremragende

James

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very neat and clean, security 24 hrs
Overnattede 12 nætter i april 2023
Svar fra Piyaporn R. den 25. apr. 2023
It's our pleasure! We truly appreciate your kind words and are delighted to hear that you had a great stay with us. We look forward to having you back soon!

10/10 Fremragende

FREDERIC

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Conforme
Parfait Choisissez chambre accès piscine : génial
Overnattede 7 nætter i marts 2023
Svar fra Piyaporn R. den 30. mar. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

10/10 Fremragende

Gabriel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i marts 2023
Svar fra Piyaporn R. den 29. mar. 2023
Thank you so much for your kind words. It really means a lot to our staff who are trying very hard to give you the best service possible. Wish you Health & Happiness wherever you are!

10/10 Fremragende

Thomas Hou

Overnattede 14 nætter i marts 2023
Svar fra Piyaporn R. den 26. mar. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay We look forward to welcoming you back to our hotel in the future

6/10 Okay

Annekathrin

Rejste med familie, Rejste med partner
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring
Das Frühstück war leider sehr einseitig, nicht viel Auswahl. Unser Zimmer wurde leider nicht richtig gereinigt. Die Steckdosen funktionierten auch nicht alle. Die Betten und Kissen sind voll hart, sowas hartes zum schlafen hatte ich bis jetzt noch nie in einem Hotel. Der Service am Pool könnte viel besser und aufmerksamer sein, da fehlte die Motivation vom Personal die hätten mehr Geld verdienen können, vor allem was mich störte war das dort alte Handtücher anderer Gäste rum gelegen haben ich rede nicht von einen Tag sondern mehrere Tage, wir waren 15 Tage in diesem Hotel. Auch leere Flaschen bzw. Dosen lagen dort von anderen Gästen rum auch diese hätte das Personal einsammeln können um ein sauberes Bild zu erschaffen. Im Großen und Ganzen war das Personal aber sehr nett das Hotel und die Zimmer waren trotzdem schön und wir hatten insgesamt ein wunderschönen Urlaub. Dankeschön
Overnattede 14 nætter i marts 2023
Svar fra Piyaporn R. den 23. mar. 2023
Thank you for choosing our hotel, and for taking the time to give us valuable feedback! We are so glad to hear that you enjoyed your stay and we will take your comment on board and take immediate action. We look forward to welcoming you back to our hotel in the future.

10/10 Fremragende

Kristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schönes Hotel in zentraler Lage! Unweit vom Strand! Großzügig geschnittene Zimmer mit guter Ausstattung! Sehr schöner Pool! Was mir nicht gefallen hat: riesengroßer Pool mit wenig Stellfläche für Liegestühle! Gerade einmal 14 (!) Liegen ohne Sonnenschirme am Pool verfügbar!
Overnattede 12 nætter i marts 2023
Svar fra Tim den 22. mar. 2023
Dear Kristina,Thank you for your review; we greatly appreciate your time to provide us with this valuable feedback.We appreciate your comments regarding the location, spacious rooms with good facilities, and very nice pool, we’re so happy to hear that you had a great experience. We have taken your feedback about sunshades onboard, and we will strive to make improvements accordingly.We look forward to servicing you on your next trip to Phuket.Kind regards,Pussadee Funngern/Director of Sales