Udendørsområde

Anmeldelser af Sonesta ES Suites Parsippany Morris Plains

3 out of 5
Sonesta ES Suites Parsippany Morris Plains
3 Gatehall Drive, Parsippany, NJ

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 363 af i alt 604 anmeldelser" "
Bedømmelse på 8 − Udmærket. 150 af i alt 604 anmeldelser" "
Bedømmelse på 6 − Okay. 57 af i alt 604 anmeldelser" "
Bedømmelse på 4 − Dårligt. 12 af i alt 604 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 22 af i alt 604 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,8/10

Faciliteter

9,0/10

Overnatningsstedets tilstand og faciliteter

9,0/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Shameeka

Rejste med familie, Rejste med partner, Forretningsrejsende, Rejste i en gruppe, Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grest
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Mencia

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was clean
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Vanessa

Synes godt om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra Francis Dake (AGM) den 14. maj 2024
Dear Vanessa, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you again soon! Sincerely,Francis Dake

10/10 Fremragende

kamel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly a d quiet
Overnattede 5 nætter i april 2024
Svar fra Francis Dake (AGM) den 8. maj 2024
Dear Kamel, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Alfonso

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff. Beautiful and comfortable room. Very clean. Loved the complimentary breakfast.
Overnattede 2 nætter i maj 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Alfonso, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you again soon! Sincerely,Francis Dake

10/10 Fremragende

Lewis

Rejste med familie, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property was great. They had very nice customer service. The breakfast was well maintained and the food was delicious.
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Thomas, We are so happy to hear you had a great stay with us. Your specific comments on the food and staff have been noted and would be shared with the team. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you again soon! Sincerely,Francis Dake

10/10 Fremragende

Alemberhan

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Alemberhan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

T

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was our first time here and I must say it was exactly what we were looking for. We wanted a nice calm chill time and that’s what we got. We had fun at the pool, our studio apartment was very clean & amazing for us two. Breakfast was good. This is a hotel I would definitely stay at again😊
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear T, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Sarah

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Sarah, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

6/10 Okay

April

Rejste med familie og småbørn
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I had a great time at my stay. The only problem was the ants in the room Where insane
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear April, We are so happy to hear you had a great stay with us. Our sincere apologies for the experience with the ants. Be rest assured that is issue has been tackled head on and being resolved. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

2/10 Forfærdeligt

matt

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Matt,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. If you wouldn't mind, kindly share any concerns you may have to enable us to fully understand your experience and how we can better serve you moving forward.We appreciate you sharing your feedback, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,

4/10 Dårligt

Kyler

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
The hotel we are in is Inconveniently designed and the room we were in had a lot of scuff marks
Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 23. apr. 2024
Dear Kyler,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. Be rest assured your feedback will be shared with the appropriate team for appropriate actions to be taken to address the issues raised. We appreciate you sharing your concerns as that helps us to improve, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

6/10 Okay

Valerie

Synes godt om: Service og personale
Great complimentary breakfast. We were in a room on the first floor but beware, the ceilings are thin, we heard extremely loud stomping sounds at 2:30am. It’s not convenient that you have to go outside to another building to get to the breakfast area. The whirlpool was also closed which we were unaware of until we checked in. Our room had a pullout sofa bed but we were not provided with extra lines for it. When I called down to the front desk (twice) I was told they didn’t have any and that they needed to be washed and dried. We were there 2 nights and we were never provided with the extra linens we needed. Why charge me and provide a room with a pullout if you’re not going to provide the linens?
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 23. apr. 2024
Dear Valerie,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. Your experience as shared certainly falls below our standards. Be rest assured your feedback will be shared with the appropriate team for appropriate actions to be taken to address the issues raised. We appreciate you sharing your concerns as that helps us to improve, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

4/10 Dårligt

Anjen

Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 14. maj 2024
Dear Anjenon,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Feedback are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. To ensure that I fully understand your experience and how we can better serve you moving forward, would you kindly share with me any specific concerns or issues during your stay at our hotel, please? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

10/10 Fremragende

Joudie

Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 24. apr. 2024
Dear Joudie, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Shangqi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i april 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Shangqi, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Sunshine

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Love it!!!
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Sunshine, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Suncerray

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Suncerray, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Edward, Bronx

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Edward, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Helaine Josefina

Overnattede 1 nat i april 2024
Svar fra Francis Dake (AGM) den 7. maj 2024
Dear Helaine, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Ricardo

Overnattede 9 nætter i marts 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Ricardo, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Ricardo

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Great experience
Overnattede 10 nætter i marts 2024
Svar fra Francis Dake (AGM) den 17. apr. 2024
Dear Ricardo, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

kiara

Overnattede 1 nat i marts 2024
Svar fra Francis Dake (AGM) den 24. apr. 2024
Dear Kiara, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Alexander

Overnattede 1 nat i marts 2024
Svar fra Francis Dake (AGM) den 24. apr. 2024
Dear Alexander, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Sunshine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
My forth stay here 😁 My go to hotel!!! LOVE IT!! Never disappoints.
Overnattede 1 nat i marts 2024
Svar fra Francis Dake (AGM) den 21. mar. 2024
Dear Sunshine, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

6/10 Okay

Arbaaz

Rejste med partner
.
Overnattede 1 nat i marts 2024
Svar fra Francis Dake (Assistant General Manager) den 13. mar. 2024
Dear Arbaaz,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your feedback is important to us, as it provides us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction score with Sonesta ES Suites Parsippany Morris Plains. If there is anything you would like to share further, I would be glad to know thatWe appreciate your feedback, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

10/10 Fremragende

Sunshine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Comfortable and quiet!!!
Overnattede 2 nætter i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 13. mar. 2024
Dear Sunshine, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Sunshine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it!!!
Overnattede 1 nat i marts 2024
Svar fra Francis Dake (Assistant General Manager) den 13. mar. 2024
Dear Sunshine, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Bleidis

Overnattede 1 nat i marts 2024
Svar fra Francis Dake (AGM) den 27. mar. 2024
Dear Bleidis, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Alfonso

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the breakfast buffet.
Overnattede 2 nætter i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 13. mar. 2024
Dear Alfonso, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Dana

Rejste med partner
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
This place is amazing!!! Most definitely will be booking another stay here. So comfortable omg!!!
Overnattede 2 nætter i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 13. mar. 2024
Dear Dana, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Lewis

Rejste med familie, Forretningsrejsende, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
When we arrived we were greeted by a friendly person who checked us in and provided with a toy, biscuits and a mat for our dog, which we have never had before and we have traveled all over the US and Canada. The rooms were clean and the breakfast was delicious. We will be staying there again. Thank you.
Overnattede 2 nætter i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Lewis, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Alemberhan

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean room
Overnattede 1 nat i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Alemberhan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Kelly

Overnattede 1 nat i februar 2024
Svar fra Francis Dake (AGM) den 21. mar. 2024
Dear Kelly, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

6/10 Okay

Phillisteen

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring
Yea NO
Looks can be deceiving we walked in saying aawww & how nice our suite was just to notice roaches in the kitchen a couple hrs later .
Overnattede 1 nat i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Phillisteen,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Your specific comment regarding pest has been noted and will certainly be shared with the appropriate department and staff to avert any such inconveniences in the future. Once again, thank you for choosing our property for your lodging needs during your stay in our area. Please feel free to contact me directly if there is anything I can be of help with when you plan to visit our area next.Sincerely,Francis Dake

10/10 Fremragende

Donald

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Donald, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Tiffany

Rejste med familie, Rejste med partner, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Our room was great. No complaints.
Overnattede 1 nat i januar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Tiffany, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Bernadette

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love the apartment like feel and the breakfast is yummy!
Overnattede 5 nætter i januar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Bernadette, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Leonel, HEREDIA

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ubicacion de la propiedad, atencion del personal,parqueo, desayuno incluido , wifi
Overnattede 3 nætter i januar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Leonel, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Mario

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I stayed in the 2 bedroom queen suite. Very clean and convenient just like a home should be. I didn’t use the kitchen to cook but I did like the fact that it was a full kitchen and fridge to feel like I’m not just in a hotel. Tv in each bedroom and also in the living room and each room had its own private bathroom with showers. I would definitely stay here again!
Overnattede 6 nætter i januar 2024
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Mario, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

jhonnatan joss

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love it
Overnattede 12 nætter i december 2023
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Jhonnatan, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Buen Hotel para largas estancias
Es muy cómodo el hotel para estar muchos días, ya que cuenta con todo lo necesario, de forma básica y ofrece desayuno y abundante. Además, las habitaciones cuentan con cocineta y refrigerador
Overnattede 8 nætter i december 2023
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Alejandro, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Theodis

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I liked the front desk they were very patient and helpful
Overnattede 3 nætter i december 2023
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Theodis, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

8/10 Udmærket

Jose

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
One thing.
The only thing that I noticed was the smell on the carpet; that's why I didn't give it 5 stars.
Overnattede 5 nætter i december 2023
Svar fra Francis Dake (AGM) den 4. jan. 2024
Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us and we hope to see you again very soon. Your specific comment on the odor from carpet has been noted and will certainly be shared with the appropriate department and staff to help improve our services for your best comfort in the future. Once again, thank you for choosing our property for your lodging needs during your stay in our area. Please feel free to contact me directly if there is anything I can be of help with when you plan to visit our area next.Sincerely,Francis Dake

2/10 Forfærdeligt

Miosoty

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 6 nætter i december 2023
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Miosoty,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two? In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

8/10 Udmærket

Alejandro

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Detalles por mejorar
Resulta que llegué hace casi 30 días y todo ese tiempo no ha funcionado el jacuzzi, lo cual es un inconveniente para los huéspedes.
Overnattede 26 nætter i november 2023
Svar fra Francis Dake (AGM) den 3. jan. 2024
Dear Alejandro,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. Your comment relating to the Jacuzzi not working during your stay is noted. Unfortunately, the jacuzzi has been closed for the past couple of years and so it is not advertised anywhere on our website nor listed among our available amenities. I am sorry for any miscommunication relating to this prior to your arrival and stay with us.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake

10/10 Fremragende

Laura, Abu Dhabi

Overnattede 1 nat i december 2023
Svar fra Francis Dake (Assistant General Manager) den 16. feb. 2024
Dear Laura, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Steve

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
We highly recommend this great Sonesta!
We recommend this location to everyone! Save location, quality service, all you can eat breakfast was very gand I don't know if all the rooms were big like ours, but it was so very spacious! We were not disappointed with anything. we had everything we needed and were satisfied in every way. next time we come back, we will stay here! Thank you send us to ES suites!
Overnattede 1 nat i december 2023
Svar fra Francis Dake (AGM) den 3. jan. 2024
Dear Steve, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

10/10 Fremragende

Estela

Overnattede 1 nat i december 2023
Svar fra Francis Dake (AGM) den 3. jan. 2024
Dear Estela, We are so happy to hear you had a great stay with us. If you have any additional comments to help us improve, please do not hesitate to contact us. Once again, thank you for choosing our hotel for your lodging needs during your stay in our area and we are looking forward to seeing you soon! Sincerely,Francis Dake

2/10 Forfærdeligt

Brian, Patreson

Overnattede 1 nat i december 2023
Svar fra Francis Dake (AGM) den 3. jan. 2024
Dear Brian,Thank you for taking the time to share your feedback regarding your experience with Sonesta ES Suites Parsippany Morris Plains. Your comments are important to us, as they provide us an opportunity to better serve you.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta ES Suites Parsippany Morris Plains. To ensure that I fully understand your experience and how we can better serve you moving forward, I would love to set up some time for us to connect. If possible, could you please provide some available times within the next week or two?In the meantime, if you would like to get in touch to discuss this further, you may reach me at my contact information below. We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Sincerely,Francis Dake