We arrived around midnight and followed the video sent to us to find the unit. The video was for the wrong building and wrong floor. There are 3 different buildings for this complex (east, west, the 3rd bldg). So it was not fun to spend 30min figuring it out at midnight amd no1 to call bec it was after hours. Secondly, the wifi was not working. They kept calling the on site mgmt, and it did turn on periodically but too slow to do a zoom meeting on. After multiple times contacting avant, it never got fixed, they kind of gave up. My wife contacted on site mgmt and they instructed her to reset the router behind the living room tv, but there was not a router there. We left 1 day early bec I needed stable wifi for a zoom meeting on my laptop. The unit is in an excellent location, but the pool and jacuzzi are at the condos near jackson base camp (another building), so it is freezing to get back to the unit. Also, the unti is directly above a bar with music playing all day. That was not a bad thing except the 2nd day when a few of us wanted to nap after late traveling the day b4.