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Anmeldelser af Hotel Bienvenue

4 out of 5
Hotel Bienvenue
23 Rue Buffault, Paris, Paris

Anmeldelser

8,8

Fremragende

Bedømmelse på 10 − Fremragende. 220 af i alt 431 anmeldelser" "
Bedømmelse på 8 − Udmærket. 156 af i alt 431 anmeldelser" "
Bedømmelse på 6 − Okay. 39 af i alt 431 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 431 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 11 af i alt 431 anmeldelser" "

9,0/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,4/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Sisse

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Cute boutique hotel in perfect location
Staff was lovely, location perfect and a cute boutique style. Unfortunately we had problems with shower and AC which causes the lower score otherwise perfect and would love to come back for the full experience. Recommended!
Overnattede 4 nætter i juni 2023

10/10 Fremragende

Morten

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i juni 2023
Svar fra Hiotel Bienvenue den 7. jun. 2023
Dear Morten , We are delighted that you enjoyed your stay and will be happy to welcome you next time. thank you for this positive note about us.the team of hotel benvenue

8/10 Udmærket

Line Winther Skyum

Forretningsrejsende
Synes godt om: Rengøring, service og personale
Overnattede 1 nat i april 2023
Svar fra Team of hotel Bienvenue den 7. jun. 2023
dear , we are delighted that you enjoyed your stay and will be happy to welcome you next time. thank you for this positive note about Hotel Bienvenue.

8/10 Udmærket

Line Winther Skyum

Forretningsrejsende
Synes godt om: Service og personale, værelsets komfort
Overnattede 1 nat i april 2023
Svar fra Team of hotel Bienvenue den 7. jun. 2023
Dear , we are delighted that you enjoyed your stay and will be happy to welcome you next time. thank you for this positive note about Hotel Bienvenue.

6/10 Okay

Maria Permin

Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale
Ok til pengene med slidt
Hyggeligt hotel med god lokation. Men badeværelset var slidt, afløbet i badet lugtede forfærdeligt og holderen til bruseren var i stykker. Ydermere var der intet skab til sit tøj, andet en et METET lavt køkkenskab. Service i receptionen var ikke god, weekendvagten stod i haven og røg de gange vi skulle bruge ham. Ved mit sidste besøg var der ellers meget venligt personale.
Overnattede 2 nætter i september 2022
Svar fra Sophie Delawer - Hotel manager den 3. okt. 2022
Dear Maria,Thank you for taking the time to share your comment with us.I can only say how sorry I am for my colleague behavior. You can be sure I will share you comment with him. So that he will understand how important it is to properly behave with our customers.I am sorry for the smell in the shower and the broken hanger. the maintenance manager has been sent to your room. Everything has been repared and no more smell issue.I hope you will come back to the BIenvenue, and feel as good as the first time you were here.Kind regards

8/10 Udmærket

Rene Ravn

Overnattede 4 nætter i maj 2022

8/10 Udmærket

Connie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi havde hotellets suite som Var et virkelig dejligt værelse med stort badeværelse. Beliggenheden var perfekt i forhold til metro og gåture til div. distrikter.
Hall
Hall
Bad
Bad
Overnattede 4 nætter i maj 2022

8/10 Udmærket

Maria Permin

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super hyggeligt hotel
Super hyggeligt lille hotel. Meget hjælpsomt personale, morgenmaden kunne være bedre. Ligger centralt med metro, butikker og caféer rundt om hjørnet.
Overnattede 4 nætter i april 2022

10/10 Fremragende

Dannie

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great cozy hotel with a perfect location
Overnattede 3 nætter i marts 2022

10/10 Fremragende

Emilie Aagaard

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Så fint - kommer helt sikkert tilbage!
Overnattede 2 nætter i juli 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A modern but still charming hotel. Great location close to metro stations and major sightseeing places are located close by. Staff was very kind.
Overnattede 4 nætter i januar 2020
Svar fra Sophie - Manager den 21. mar. 2020
Sorry to answer you so lately. Thank you for your nice comment. I hope we will have he pleasure to welcome you again. Take good care of you in the mean time. Best regards

10/10 Fremragende

Oliver Strandvig

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i juli 2019

10/10 Fremragende

Majken

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel! Quiet nice area thus central! You got it all close by either you go left or right on Rue La Fayette.Supermarket around the corner! Clean nice rooms, 24 h reception! Hotels. says they dont! In the small letter part!Dont we fooled by that. Family room is divided with double doors GREAT when you travel with teenage kids😁 Nice cafe, and cosy outdoor area for spring and summer, a little pricy New Paris favorite hotel! We will return for sure!!
Overnattede 3 nætter i februar 2019

8/10 Udmærket

Pernille

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 5 nætter i oktober 2018

10/10 Fremragende

Kristel

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Rengøring

10/10 Fremragende

Hilarie

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We really enjoyed our stay at this property. The room was comfortable (even if a bit snug for 3 people), the staff was great. The location was good - easy to get to public transportation and lots of restaurants nearby. I'd stay here again.
Overnattede 1 nat i april 2024
Svar fra Team of hotel Bienvenue den 8. maj 2024
Dear Hilarie,Thank you for your positive feedback.All the team hope to see you again soon at Hotel Bienvenue.Erwan - Hôtel Bienvenue

2/10 Forfærdeligt

Rodrigo

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued. As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance. Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL
Overnattede 3 nætter i april 2024

10/10 Fremragende

kathryn h, pleasantville

Rejste med familie
It was charming. Staff was so so nice and helpful. Loved it! Thank you.
Overnattede 5 nætter i april 2024
Svar fra Team Hotel Bienvenue den 9. apr. 2024
Bonjour , Nous somme ravis que vous appreciez en ce moment avec cette note positive à notre egard , nous vous en remercions et restons à votre disposition pour rendre votre séjour toujours agreable..Toute l'équipe de l'Hotel Bienvenue

10/10 Fremragende

Monica

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely Hotel for a weekend visit
This hotel was beautiful and situated in a nice part of the city. Botanical theme decoration and very clean. The elevator was very helpful for us. Staff were polite and very helpful. English speaking staff as well. We had a lovely day for weather so we were able to sit in their beautiful garden. The only point of improvement for me would be a better bar variety of drinks.
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Emilie

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

6/10 Okay

Laila

Rejste i en gruppe
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

10/10 Fremragende

Noémie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Stylish little hotel in excellent location
I love this hotel. It is so stylish and well located. The courtyard is gorgeous. This was my second stay and on the first, I stayed in the back building. This time I stayed in the front building and would just note to anyone booking that Room 303 is a connecting room and you can well hear the conversations of those just adjacent to you. Also, being above the kitchen you get an early morning scent of the baking.....!
Overnattede 1 nat i december 2023

10/10 Fremragende

cynthia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tres joli hôtel j'ai beaucoup apprécié les petites attentions personnalisées dans la chambre (biscuits !)
Overnattede 1 nat i november 2023

10/10 Fremragende

camille

Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Un gros plus pour l’accueil qui était extrement sympathique et souriant !
Overnattede 2 nætter i november 2023

10/10 Fremragende

Sam

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was fabulous...perfectly clean, clean towels, bedding everyday. .staff were so helpful...even got a free coffee on our last day, the hotel was beautiful and the bedroom was massive 😍 no bad to say about it. Oh and the location was great very central to all things but within walking distance of Montmatre which was a stunning place 😍
Overnattede 3 nætter i november 2023

10/10 Fremragende

Mary Alice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the decor. Rooms were spacious for Paris. Great location, lots of neighborhood spots for shopping and dining. The staff were very helpful.
Overnattede 3 nætter i november 2023

10/10 Fremragende

Jennifer

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was the best hotel I’ve ever stayed in. The staff was excellent, courteous, and helpful. The hotel is located in a fantastic location, safe, clean. The interior design was beautiful. The room had many amenities, and they stored our luggage for us even after check out. I will definitely stay at Hotel Bienvenue again in the future.
Overnattede 1 nat i november 2023

8/10 Udmærket

Swen

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
In best french style. cosy. charme.
Overnattede 3 nætter i november 2023

10/10 Fremragende

Georgina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Look no further!
Lovely hotel - will use in the future now for all business trips to Paris! Convenient location - 15 min walk to Gare Du Nord, clean and comfortable room and friendly staff!!
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Tom

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay
Overnattede 3 nætter i oktober 2023
Svar fra the team of hotel Bienvenue den 24. okt. 2023
dear Tom , We are delighted that you enjoyed your stay with this positive rating towards us, we thank you and will be delighted to welcome you again during your next trip

10/10 Fremragende

Laurie Bonin

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nous avons passé un beau séjour, la chambre était confortable. Nous étions quand même bien centralisé autour des différents quartiers de Paris.
Overnattede 4 nætter i oktober 2023
Svar fra the team of hotel Bienvenue den 24. okt. 2023
dear Laurie Bonin , We are delighted that you enjoyed your stay with this positive rating towards us, we thank you and will be delighted to welcome you again during your next trip

10/10 Fremragende

SEIKO

Overnattede 3 nætter i oktober 2023

4/10 Dårligt

Gísli

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disappointed
Older and not as clean as in the pictures.
Overnattede 3 nætter i oktober 2023

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, værelsets komfort
女性１人旅
施設は、全体的に写真よりコンパクト。 日中暑かったので、エアコンをつけようとしたら壊れてました。 部屋はシャワーのみだったので、バスタブが必要な方は、要注意です。 1回だけ利用した朝食は、セルフですが、サービスはイマイチでした。 私は1回だったので問題なかったですが、エレベーターが昔ながらの１人とスーツケース1個しか乗れな位くらいの狭さです。 受付のスタッフの方は困って相談すると親切に対応してくれました！ 周囲は、飲食店もあり、治安もよく、女性1人でも安心して過ごせました。 ホテルの目の前に車をつけることができないので、一瞬迷いました。
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic stay
Overnattede 2 nætter i oktober 2023
Svar fra Team hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay.The team of Hotel Bienvenue

8/10 Udmærket

Henry

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Convenient location, accommodating staff. Love the interior patio. A/C didn't work and the elevator is super small.
Overnattede 1 nat i oktober 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay.

8/10 Udmærket

Jürg, Zufikon

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
-
Overnattede 4 nætter i oktober 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 Fremragende

Conor

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

6/10 Okay

Sebastian

Synes godt om: Rengøring, service og personale
Cute and good location. A/C & heat was a problem. Sink and shower clog up fast. Building lost power for a few hours during the day, but not their fault. Nice employees.
Overnattede 3 nætter i september 2023

10/10 Fremragende

Elizabeth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i september 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

6/10 Okay

Edel

Overnattede 4 nætter i september 2023

10/10 Fremragende

C G

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Awesome hotel, great neighbourhood and very friendly staff.
Overnattede 2 nætter i september 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The worst hotel ever
The worst hotel and experience ever. During my 3 days, 1. A/C was broken (Paris was 34oC) and no one cares about it. 2. Constant electricity power off (during this time fan is also not working of course) 3. Elevator broke down Manger was not in the hotel and reception’s feedback was ‘manager is on vacation.’ Hey I was also on vacation in Paris and you and your hotel gave me horrible time thanks a lot.
Overnattede 3 nætter i september 2023

8/10 Udmærket

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

8/10 Udmærket

Riccardo

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 Fremragende

Robert

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the location!! Very close to two metros and in a lovely area - first time to Paris but it felt like a central location, not far from everything. Staff was very helpful and friendly. Super happy with our choice and would stay again!
Overnattede 4 nætter i august 2023

10/10 Fremragende

Emma

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i august 2023
Svar fra Team Hotel Bienvenue den 10. okt. 2023
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 Fremragende

Claire

Overnattede 3 nætter i august 2023