Udsigt fra værelset

Anmeldelser af Hôtel Westminster

4 out of 5
Hôtel Westminster
13 Rue De La Paix, Paris, Paris

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 415 af i alt 1000 anmeldelser" "
Bedømmelse på 8 − Udmærket. 366 af i alt 1000 anmeldelser" "
Bedømmelse på 6 − Okay. 136 af i alt 1000 anmeldelser" "
Bedømmelse på 4 − Dårligt. 55 af i alt 1000 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 28 af i alt 1000 anmeldelser" "

8,6/10

Rengøring

8,6/10

Service og personale

8,2/10

Faciliteter

7,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
Hotel med god beliggenhed
Hotellet ligger meget centralt lige ved operaen. Det er let at komme frem til de fleste seværdigheder til fods. Derudover ligger det tæt ved metroen, som er utrolig nem at finde rundt i byen med. Værelset var af ældre dato og dette var af se på standen. Der var dog rent og pænt. Personalet var utrolig venlige og hjælpsomme.
Svar fra Carolina Hubert- Naranjo Guest Relations den 10. feb. 2017
Dear Client, Thank you for staying with us and for sharing your feedback. I would be really happy to welcome you back in our establishment in a near future. Best regards,

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dejligt hotel. Gode værelser, rigtig gode senge,dyner og puder, men dårligt lys ved skabe og slidt for småt badeværelse.
Svar fra General Manager den 24. okt. 2016
Dear Guest, We thank you very much for staying at the hotel Westminster and for taking time to provide us your feedback. We have considered with attention your comments. We apologize if the stay was not 100% satisfactory, and we hope they will not deter you for returning to the Hotel. Best regards,

6/10 Okay

Andreas

Synes godt om: Service og personale
Ok fint hotel.
Fint ophold. Nogle gange manglede der mad i morgenmadsbuffeten
Svar fra General Manager den 16. sep. 2016
Dear client. Thank you for staying with us and sharing your experience. Your constructive feedback regarding your stay is much appreciated. I would like to apologize for the inconvinience found during your stay. This is not according to our usual high standard of service we offer to our guests. On behalf of all Westminster Ambassadors, we thank you one more time for your review. We stay at your entire disposal and we hope you give us another chance to change your perception of our hotel. With best regards.

6/10 Okay

Morten, København

Synes godt om: Service og personale
Hotellet ligger centralt i Paris i gå afstand til seværdigheder. Hotellet tilbyder god service med gode værelser, med hvad der hører til

8/10 Udmærket

Monicah

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything around
Overnattede 1 nat i maj 2024

4/10 Dårligt

Hiromi

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

6/10 Okay

robert

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i maj 2024

10/10 Fremragende

Erwan

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Les nouvelles suite sont vraiment magnique , le personnel très professionnel
Overnattede 2 nætter i april 2024
Svar fra Jérôme den 7. maj 2024
Cher Marc, Thank you for your feedback! We're delighted to hear that you enjoyed our new rooms.. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

6/10 Okay

Amanda

Synes godt om: Rengøring, service og personale
Overnattede 4 nætter i maj 2024

10/10 Fremragende

Saad

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We have been here twice in the last 6 months. And will come back again. So close to the lovely shopping and eating districts. Great value too compared to some of its counterparts.
Overnattede 2 nætter i april 2024
Svar fra Jérôme den 7. maj 2024
Dear Saad, Thank you for your wonderfull feedback and your loyalty! We're delighted to hear that you enjoyed the convenient location near the Opera and Vendôme and the setup of our room. Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

Jersey

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
I have been staying with Hotel Westminster for 5 times since 2015. I have kept staying there because of its excellent location, French-styled design and furnishings, cleanliness and good service.
Overnattede 3 nætter i april 2024
Svar fra Jérôme den 1. maj 2024
Dear Jersey, Thank you for your wonderful feedback and your loyalty! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

8/10 Udmærket

Mary

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central for everything. Near the shops and restaurants. Breakfast offered a good choice. Only down side our single beds requested were right up against each other which wasn’t ideal and room wasn’t very big but all in all a pleasant stay.
Overnattede 3 nætter i april 2024
Svar fra Jérôme den 1. maj 2024
Dear Mary, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the convenient location near the Opera and Vendôme. Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

HETAL

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff and service. Accommodated my requests at check in and went over the top to make me feel welcomed. Will definitely return to this property.
Overnattede 1 nat i april 2024
Svar fra Jérôme den 1. maj 2024
Dear Hetal, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

Emily

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Staff was very friendly and were happy to help with anything we needed
Overnattede 3 nætter i april 2024
Svar fra Jérôme den 1. maj 2024
Dear Emily, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

8/10 Udmærket

Ghazi

Overnattede 4 nætter i april 2024
Svar fra Jérôme den 7. maj 2024
Dear Ghazi, Thank you for your feedback! We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location, lovely bar, hospitable staff.
Overnattede 3 nætter i april 2024
Svar fra Jérôme den 7. maj 2024
Dear George, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

Krzysztof

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
From start to finish, it was the best experience that I have ever had at any hotel rooms were gorgeous super clean a great view. I will definitely tell her again in the future
Overnattede 5 nætter i marts 2024
Svar fra Jérôme den 1. maj 2024
Dear Krzysztof, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager

10/10 Fremragende

Aleacha Candice

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i februar 2024

10/10 Fremragende

zyanya

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 5 nætter i februar 2024

10/10 Fremragende

Yoko

Overnattede 2 nætter i februar 2024

10/10 Fremragende

HIROMI

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
今回2度目ですがスタッフが親切で最高です!
Overnattede 6 nætter i februar 2024
Svar fra Iman Akhdim - Guest relations den 25. feb. 2024
Dear M. Hiromi,Thank you so much for your kind words and for choosing to stay with us again! We're thrilled to hear that you had another wonderful experience with our staff. Providing excellent service and making our guests feel welcomed and appreciated are top priorities for us.We truly appreciate your loyalty and support, and we look forward to welcoming you back for many more memorable stays in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Warm regards,

10/10 Fremragende

Jean Paul

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very happy with my stay. Friendly staff, perfect location !! Next to the metro, opera, tons of restaurants, and easy walking to all the sights. Highly recommend this hotel.
Overnattede 4 nætter i februar 2024
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Mr. Jean Paul, We're thrilled to hear that you had a wonderful stay with us! It's fantastic to know that you found our staff friendly and enjoyed our hotel's perfect location near the metro, opera, and various restaurants. Thank you for recommending us, and we look forward to welcoming you back on your next visit.Best regards,

10/10 Fremragende

robert

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
-
Overnattede 2 nætter i februar 2024
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Mr. Robert, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 Fremragende

didier

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Mr. Didier, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

8/10 Udmærket

Carte

Overnattede 1 nat i februar 2024
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Carte, Thank you for rating your experience with us! We're pleased to see that you've given us a score of 8 out of 10. Your feedback is valuable to us as we continuously work to provide the best possible service. If there's anything we can do to turn your next visit into a perfect 10, please feel free to share. We look forward to welcoming you back again soon!Best regards,

6/10 Okay

Verificeret rejsende

Forretningsrejsende
Synes godt om: Værelsets komfort
Overnattede 1 nat i februar 2024
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Guest, Thank you for taking the time to rate your experience with us. We appreciate your feedback, and we're always striving to improve. If there are any specific areas where we can enhance your experience next time, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations on your next visit.Best regards,

8/10 Udmærket

Dina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Svar fra Iman Akhdim - Guest relation den 5. feb. 2024
Dear Dina,Thank you so much for your rating! We're thrilled to hear that you had a good experience with us. Your positive feedback means a lot to our team, and it motivates us to continue delivering exceptional service. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful experience.Best regards,

10/10 Fremragende

Alejandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Love this hotel and its location! Will stay there again for sure!
Svar fra Iman Akhdim - Guest relation den 20. jan. 2024
Dear Ms. Alejandra, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i december 2023
Svar fra Iman Akhdim - Guest relation den 9. jan. 2024
Dear guest,It seems you did not enjoy your experience at Westminster hotel.We would want to know what disappointed you, in order to improve ourselves in the future. feel free to contact us for more details, we are Looking forward to hearing from you soon.Best regards,

10/10 Fremragende

Anders

Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 3 nætter i januar 2024
Svar fra Iman Akhdim - Guest relation den 9. jan. 2024
Dear Mr. Anders, Thank you so much for your comment! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fremragende

RAFAEL J

Synes godt om: Rengøring
Synes ikke om: Service og personale
Overnattede 3 nætter i december 2023
Svar fra Iman Akhdim - Guest relation den 9. jan. 2024
Dear Mr. Rafael, Thank you so much for your comment! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fremragende

Neela

Overnattede 2 nætter i december 2023
Svar fra Guest relation den 23. jan. 2024
Dear Ms. Neela,We would like to thank you for taking the time to share your comment with us.We strive to succeed and to go beyond our guests' expectations, your recognition will enhance our performance and to offer great guest experiences in the future.Thank you again for your thoughts and we are very looking forward to welcoming you back Home at the Hotel Westminster.Kind wishes,

10/10 Fremragende

kirsty

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Guest relation den 4. jan. 2024
Dear kirsty, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fremragende

robert

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Mr. Robert, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

8/10 Udmærket

Rumiko

Synes godt om: Rengøring
Overnattede 3 nætter i december 2023
Svar fra Iman Akhdim - Guest relation den 4. feb. 2024
Dear Rumiko, thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a positive experience. Your satisfaction is our priority, and we're always here to make your experience even better. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We appreciate your support and look forward to serving you again soon!Best regards,

10/10 Fremragende

Ivana, Allentown

Overnattede 7 nætter i december 2023
Svar fra Guest relation den 4. jan. 2024
Dear Ivana, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fremragende

Tammy J.

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i december 2023
Svar fra Guest relation den 4. jan. 2024
Dear Tammy, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,

10/10 Fremragende

Mike

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Mr. Mike, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,

10/10 Fremragende

carlos

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Classic feel Hotel & Rooms with modern barhrooms.. staff was exceptional with us helping with bags at arrival etc great experience Highly Recommended
Svar fra Guest relation den 28. dec. 2023
Dear Carlos, Thank you for sharing your feedback following your experience at Westminster.I am delighted to learn that you had an great time, and that you appreciated the quality of our service and our room.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,

10/10 Fremragende

Sinem

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Guest relation den 23. dec. 2023
Dear sinem,Thank you very much for your recent stay at our hotel Westminster. We truly appreciate your positive feedback and the time you took to leave a note about your experience. Your satisfaction is our priority, and we're thrilled to know that you had a pleasant stay.Should you have any specific comments or suggestions in the future that could further enhance your experience with us, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Warm regards,

8/10 Udmærket

Miguel A

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Guest relation den 23. dec. 2023
Dear Miguel,Thank you very much for your recent stay at our hotel Westminster. We truly appreciate your positive feedback and the time you took to leave a note about your experience. Your satisfaction is our priority, and we're thrilled to know that you had a pleasant stay.Should you have any specific comments or suggestions in the future that could further enhance your experience with us, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Warm regards,

8/10 Udmærket

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Séjour à renouveler
Notre séjour était tres agréable aussi grâce à la nuit à l'hotel Westminster. Son personnel tjrs à l'écoute et agréable. Son emplacement est trop bien, au centre de tous les endroits stratégiques.
Overnattede 1 nat i december 2023
Svar fra Guest relation den 23. dec. 2023
Chère Anna, Nous sommes ravis d'apprendre que votre séjour à l'hôtel Westminster a été très agréable ! L'équipe se réjouit de savoir que vous avez apprécié notre service attentionné et aimable. L'emplacement central de l'hôtel au cœur de tous les endroits stratégiques est effectivement l'un de nos atouts majeurs, et nous sommes ravis qu'il ait contribué à la réussite de votre séjour.Si vous avez d'autres commentaires ou des suggestions sur la manière dont nous pourrions améliorer encore davantage votre expérience, n'hésitez pas à nous en faire part. Nous sommes impatients de vous accueillir de nouveau à l'hôtel Westminster lors de votre prochaine visite !Merci beaucoup pour vos aimables mots et pour avoir choisi de séjourner chez nous.Bien à vous,

8/10 Udmærket

Bryan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
An overall good experience. Elevator was really small and there was no continental breakfast. Those two reasons lost them my fifth star rating.
Overnattede 2 nætter i december 2023
Svar fra Guest relation den 10. dec. 2023
Dear Bryan, Thank you for sharing your feedback about Westminster! I'm glad to hear that you had an overall good experience. I understand that the size of the elevator and the breakfast were factors that impacted your rating. We appreciate your honesty and hope to have the opportunity to welcome you back in the future.Best regards,

6/10 Okay

Farah

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i december 2023
Svar fra Guest relation den 23. dec. 2023
Dear Farah,Thank you for choosing to stay with us recently. Your feedback is greatly appreciated as it helps us understand our guests' experiences better.We'd love to learn more about your specific thoughts and areas where we can improve. Your insights are incredibly valuable to us as we continuously strive to enhance our services and ensure that every guest has a memorable experience.If there are any aspects of your stay that you'd like to share or any suggestions you may have, please don't hesitate to reach out. We're committed to making your next visit even more enjoyable.Thank you again for choosing us, and we hope to welcome you back soon for an improved experience.Best regards,

4/10 Dårligt

maurice

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Will not go again
Svar fra Iman Akhdim - Guest relations den 19. feb. 2024
Dear Maurice, We appreciate you taking the time to share your rating with us. We're sorry to see that your experience fell short of your expectations. Your feedback is important to us, and we would like to learn more about what we could have done better to improve your experience. Please feel free to reach out to us with any specific concerns or suggestions you may have. We hope to have the opportunity to better serve you in the future.Best regards,

6/10 Okay

Christophe

Overnattede 2 nætter i december 2023
Svar fra Guest relation den 28. dec. 2023
Dear Christophe, It seems you did not enjoy your experience at Westminster hotel.We would want to know what disappointed you, in order to improve ourselves in the future. feel free to contact for more details, we are Looking forward to hearing from you soonBest regards,

10/10 Fremragende

mauricio

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2023
Svar fra Guest relation den 8. dec. 2023
Dear Mauricio,Thank you for sharing your feedback following your experience at Westminster. I am delighted to learn that you had a great stay. We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,

8/10 Udmærket

alexander

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only reason I give it a 4 star instead of 5, upon arrival and departure didn’t get any help with luggage. When we arrived my wife and I struggled with our 4 pieces of luggage through the door with no help, even when the check in staff saw as coming nothing was offered as far as help. Later on I mentioned it to Pierre and Waleed at front desk who were very helpful. They apologized and said that should have not happen. Fiona at front desk was amazing and helpful. The room was great very spacious, bed very comfortable. Location was great. Would definitely stay here again.
Overnattede 4 nætter i december 2023
Svar fra Guest relation den 8. dec. 2023
Dear Alexander,Thanks for sharing your experience with us regarding your last stay at Westminster! We're thrilled you found the room spacious and comfortable and that our location suited your needs. I'm sorry to hear about the lack of assistance with your luggage; that's certainly not the level of service we aim to provide.I've passed your compliments along to Pierre, Walid, and Fiona at the front desk—your kind words mean a lot to them. We've also taken note of your comments about the luggage assistance and will work to ensure a more seamless experience for our guests in the future.We're grateful for your feedback and hope to welcome you back for an even better stay next time!Warm regards,

4/10 Dårligt

Aleta, Redding

Overnattede 5 nætter i november 2023
Svar fra Guest relation den 28. dec. 2023
Dear Aleta, Thank you for taking the time to share your feedback with us. We appreciate your input, and we're sorry for any inconvenience you may have experienced. I want to assure you that your comfort is our top priority.I'd like to inform you that, in light of your feedback at the reception, we have taken immediate steps to address the situation. Additionally, we have upgraded your two reservations to enhance your overall experience.We are committed to ensuring your satisfaction and providing you with a memorable stay. Best regards,