Indendørs pool, sæsonbestemt udendørs pool, parasoller, liggestole
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Anmeldelser af Anastasia Waterpark Beach Resort

4 out of 5
Anastasia Waterpark Beach Resort
24 Afroditis Street, Pernera, Paralimni

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 20 af i alt 72 anmeldelser" "
Bedømmelse på 8 − Udmærket. 23 af i alt 72 anmeldelser" "
Bedømmelse på 6 − Okay. 16 af i alt 72 anmeldelser" "
Bedømmelse på 4 − Dårligt. 5 af i alt 72 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 72 anmeldelser" "

7,6/10

Rengøring

7,4/10

Service og personale

8,0/10

Faciliteter

7,4/10

Overnatningsstedets tilstand og faciliteter

7,4/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Julie

Synes godt om: Rengøring, værelsets komfort
Rigtig fint hotel
Behagelige senge, fint rent hotel, fine omgivelser og ok service. Dog er værelserne IKKE lydisolerede, tværtimod.
Overnattede 7 nætter i september 2023
Svar fra Tsokkos Hotels den 20. okt. 2023
Dear Guest, thank you for your review which is important for us. We look forward to welcoming you back soon in the near future!

2/10 Forfærdeligt

Anja

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dårligste ophold -
Overnattede 7 nætter i oktober 2018

10/10 Fremragende

Issa, Odense, Denmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Holiday with my wife and 2 kids
We had stayed at this hotel in week 48/2017, it is really fantastic hotel. The service is 100/100, it should not be rated as 4 stars, in my opinion it is 5 stars hotel. It has indoor swimming pool with warm water, outdoor swimming pool and the beach is few steps from the hotel. Breakfast, lunch and dinner are more than fantastic. They offer all what you expect to have and eat. Different food everyday which is good. The Staff are very kindly and helpful.
Overnattede 8 nætter i november 2017
Svar fra Guest Relations Manager den 30. jan. 2018
Dear Issa, We would like to thank you for your review following your stay at our hotel. We are truly happy that you enjoyed our services, and that our staff has made your holidays more pleasant. We look forward to your next visit! Warm Regards, Guest Relations Manager

8/10 Udmærket

Dominique

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very welcome staff clean room
Overnattede 2 nætter i december 2023

10/10 Fremragende

Panayiotis

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Υπεροχή διαμονή
Πολύ καλό ξενοδοχείο σε μια πολύ καλή τιμή. Υπέροχο φαγητό καί καλοί χώροι
Overnattede 1 nat i november 2023

6/10 Okay

Louise

Rejste med familie
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The food was very good. Cooked very well and a different variety everyday , no complaints. However most of the facilities were not open sauna , jacuzzi and the indoor pool was freezing cold. The gym was only accessable limited hours unless you kept bothering reception for a key so we didn't bother. Not much to do in the surrounding area after about 10pm
Overnattede 6 nætter i november 2023

8/10 Udmærket

Despina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023

6/10 Okay

Jose

Overnattede 2 nætter i oktober 2023

2/10 Forfærdeligt

Mohammad

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Dismal experience
It was a dismal experience. Staff very unfriendly. We were all inclusive but we’re grumpy when asked a soft drink. Did not give even shower gel. Hair dryer was broken. On the last day the cleaner took away all the towels and we were left with none before check out late night
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Periclis

Rejste med familie, Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely staff, very clean, great location
Overnattede 2 nætter i oktober 2023
Svar fra Tsokkos Hotels den 20. okt. 2023
Dear Guest, thank you for your wonderful review! We look forward to welcoming you back soon!

8/10 Udmærket

Channing

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fab location, most staff were lovely. Some didn’t speak very good English. Struggled with special requests like gluten free
Overnattede 5 nætter i september 2023
Svar fra Tsokkos Hotels den 20. okt. 2023
Dear Guest, thank you for your review which is important for us! We hope you enjoyed your holidays to the fullest and look forward to welcoming you back soon!

6/10 Okay

Constantinos

Overnattede 1 nat i juni 2023

10/10 Fremragende

Adamantini

Overnattede 1 nat i juni 2023

10/10 Fremragende

Houssain

Rejste med familie
Synes godt om: Rengøring, service og personale, værelsets komfort
Overnattede 6 nætter i juni 2023
Svar fra Tsokkos Hotels & Resorts den 12. jul. 2023
Dear Houssain, we would like to thank you for your wonderful review! Looking forward to welcoming you back soon!

8/10 Udmærket

Declan

Overnattede 1 nat i maj 2023
Svar fra Tsokkos Hotels & Resorts den 12. jul. 2023
Dear Declan, we would like to thank you for your wonderful review! Looking forward to welcoming you back soon!

8/10 Udmærket

Lorraine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
No complaints
Overnattede 1 nat i september 2022
Svar fra Tsokkos Hotels den 16. sep. 2022
Dear Lorraine, we would like to thank you for your review.

6/10 Okay

doron

Rejste med familie
Synes ikke om: Rengøring, service og personale
Good location and poor cleaning
Hi First I paid for a room with a sea view and got a room without a sea view only if you try you can see some of the sea between the trees, I asked for a room on a higher floor to see the sea but the hotel claimed there are no available rooms (I booked in advance and paid extra for sea view) The cleanliness was fine until I saw ants in the room and a lot and the bonus was in the room great gooks I immediately contacted the hotel reception and explained the case The person in charge of the place claimed that Cyprus is a hot country and it is very common for there to be insects or ants in the rooms. I was just shocked too I live in a hot country But in hotels I know that commandments are done against such pests This is the first time I have encountered such a low level of aesthetics and cleanliness
Overnattede 4 nætter i september 2021

10/10 Fremragende

Maria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i september 2021

8/10 Udmærket

KYRIAKOS

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i august 2021

2/10 Forfærdeligt

Giannos

Overnattede 1 nat i august 2021

6/10 Okay

Aleca

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2021

6/10 Okay

Maria

Rejste med familie, Rejste i en gruppe
Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2021

10/10 Fremragende

Varnavas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i august 2020

10/10 Fremragende

Chrystalla

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2020

4/10 Dårligt

Verificeret rejsende

Overnattede 12 nætter i september 2019

6/10 Okay

Jessica

Rejste med familie
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Ok hotel but very over priced.
Very small rooms and use of water parks as pictured in photos at time of booking is not included in your price and is charged completely separately which we found very misleading. Decor very nice but serious lack of sound proofing on windows/doors and music from local venue (Blue Spice) can be heard as though musicians are in the room with you, not ideal for small kids. Pool area very nice. Room cleaning lacked consistency.
Overnattede 10 nætter i september 2019
Svar fra Evi den 18. sep. 2019
Dear Jessica, Let us thank you for choosing Anastasia Beach Hotel for your holiday. We pay great attention to the opinion of our guests and that is why we provide the necessary training to our team to improve our service quality. We apologize if there was any noise but due to the central location of the hotel, any noise pollution may be possible. We hope to have a second opportunity to welcome you soon.

8/10 Udmærket

Konstantin

Synes godt om: Service og personale
Overnattede 3 nætter i september 2019
Svar fra Evi den 17. sep. 2019
Hello Konstantin, Thank you for choosing our hotel and for taking the time to write a review! We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring
Sehr laut die ganze Nacht über. Zumindest letzter Stock. Sehr gute Lage mit Pool. Guter Frühstück mit viel Auswahl
Overnattede 7 nætter i september 2019
Svar fra Evi den 16. sep. 2019
Dear, we apologize if there was any noise which disturbed your holidays. Due to the central location of the hotel, any noise pollution may be possible.

10/10 Fremragende

Effrosini

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
we loved our stay!!
Great hotel!! Great service, staff, room, facilities and location!! We are a young couple with a 1 year old baby, which can be a struggle sometimes traveling with a baby, but this hotel made our stay so easy!! We had a baby cot in the room which was great!!
Overnattede 1 nat i september 2019
Svar fra Evi den 10. sep. 2019
Dear Effrosini, Thank you for choosing our hotel and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

4/10 Dårligt

Polykarpos

Synes ikke om: Rengøring, service og personale
We had a late check in. When we arrived we were given a room with no double glazed windows. In the nearby club there was an event and we could hear the loud noise and music. We couldnt sleep until 3:30 in the morning. When I tried to call the reception to complain nobody answer the phone. Also in the room we found an underwear placed in the hook behind the toilet door. This was an indication that they didnt clean the room as they supposed. In the morning when I went to complain at the reception they didnt pay any attention to what I was saying to them. Some other clients were also complaining at the same time and I saw that they didnt want to hear or give attention. Is one of the few times in my life I saw such indifferent reaction from people at the reception / hotel management.
Overnattede 1 nat i august 2019
Svar fra Evi den 5. sep. 2019
Dear Polykarpos, Thank you for sharing your feedback from your stay. We are saddened to hear your comments about our hospitality and service. We will address this directly. We are usually known for our friendly staff who treats each guest with respect. We would like to apologize and and we hope you will be giving us another chance and returning to our hotel in the future.

10/10 Fremragende

Verificeret rejsende

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The cleaning of the rooms, the waterpark was amazing,
Overnattede 7 nætter i august 2019
Svar fra Evi den 20. aug. 2019
Hello, Thank you for choosing our hotel, and for taking the time to write a review! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.

6/10 Okay

Andreas

Synes godt om: Rengøring, service og personale, værelsets komfort
Επιγοντος ανακαινιση-δεν αξιζει τα λευτα του
Θελει μια ρυζικη ανακαινιση το ξενοδοχειο. Για το wifi ηθελαν €10 τη ημερα. Για το υδροπαρκο πληρωσαμε εξτρα λευτα. Το πρωσοπικο ηταν πολυ εξυπηρετικο. Το δωματιο ενω ηταν καθαρο ειχε ασχημη μυρωδια γιατι δεν υπαρχει εξαερισμος....
Overnattede 3 nætter i august 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Service og personale, værelsets komfort
overnight stay at Anastasia
Overall good stay room basic bathroom could have been cleaner breakfast very busy
Overnattede 1 nat i august 2019

8/10 Udmærket

Verificeret rejsende

Overnattede 5 nætter i juli 2019

6/10 Okay

Verificeret rejsende

Synes godt om: Rengøring, service og personale
The room was spacious and clean but the pillows were very small.The toiletries were not sufficient.The breakfast was very good.There is problem with air conditioning in common areas of the hotel.Television showed only Russian channels
Overnattede 1 nat i juni 2019
Svar fra Evi den 20. aug. 2019
Hello, Thank you for choosing our hotel and for taking the time to write a review! We are glad for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2019

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2019

10/10 Fremragende

Emma, Cheshire

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very friendly staff. Kyriakos welcomed us back after 11 years away, he looked after us so well. Wish we were still there now. Food was lovely and a variety. Very clean and tidy. Room was spacious. Jacuzzi needed cleaning and water adding that was our only let down.
Overnattede 5 nætter i maj 2019

6/10 Okay

enrico

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i oktober 2018

2/10 Forfærdeligt

vera, torino

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Terrificante
Caos, trascuratezza, mangiatoie al posto del ristorante
Overnattede 7 nætter i august 2018

8/10 Udmærket

elena

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Overnattede 3 nætter i august 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, værelsets komfort
Food is disappointing!! Very noisy if you staying at front of hotel, ( due to moise from clubs slept 2 nights out of 7))reception staff not all are not very polite..
Overnattede 7 nætter i juli 2018

2/10 Forfærdeligt

Verificeret rejsende

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Price = 2* Hotel = 2* Service = 1* Room = 1* Entertainment = 1* Food = 2*
Overnattede 2 nætter i juli 2018

6/10 Okay

Christis

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Το ξενοδοχείο έχει ένα waterpark στο οποίο όπως υπάρχει έξτρα χρέωση 15 ευρώ το άτομο. Αυτό δεν αναφέρεται στα πλείστα websites και δίνεται η εντύπωση στον ταξιδιώτη ότι περιλαμβάνεται στην τιμή που κράτησης. Υπάρχει επίσης έξτρα χρέωση 10 ευρώ την ημέρα για το Wi-Fi, η οποία είναι υπερβολική. Ζούμε στο έτος 2018 και το Wi-Fi δεν είναι είδος πολυτέλειας αλλά αγαθό πρώτης ανάγκης. Εγώ προσωπικά δεν θυμάμαι πότε ήταν η τελευταία φορά που πήγα σε ξενοδοχείο και το χρέωναν έξτρα. Η τηλεόραση στο δωμάτιο δεν έπιανε κυπριακά κανάλια. Έπιανε μόνο 4 ή 5 ξένα κανάλια (ένα ρωσικό, ένα γαλλικό, ένα αγγλικό και ένα αραβικό). Στο μπάνιο του δωματίου οι κρεμάστρες ήταν ξεχαρβαλωμένες. Το πρόγευμα ήταν αρκετά καλό αλλά το δείπνο πολύ πιο κάτω του μέτριου. Το προσωπικό ήταν αρκετά ευγενικό και πρόθυμο να εξυπηρετήσει, αλλά αρκετοί από αυτούς και μάλιστα κοπέλες που δούλευαν στο reception δεν μιλούσαν ελληνικά. Αυτό πιστεύω ότι είναι απαράδεκτο για ένα ξενοδοχείο 4 αστέρων την Κύπρο.
Overnattede 2 nætter i juli 2018

4/10 Dårligt

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Never again very dissapointed
Not very nice stay. Dirty carpets. Beds on the corridor.we asked for a double bed and gave us 2 single. No services by the pool area no food to order as we were not in all-inclusive order
Overnattede 5 nætter i juni 2018

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juni 2018

10/10 Fremragende

NICOLAOS, cyprus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
feeling like in your home
Good quality, clean room, friendly staff,feeling like in your home
Overnattede 2 nætter i juni 2018

10/10 Fremragende

Anna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juni 2018

6/10 Okay

Maxim

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Сервис 2 звезды
В отеле отсутствует понятие клиентоориентированность. Строгое потребительское отношение. Отель хороший, но хотелось бы чувствовать себя в гостях и на отдыхе, а не в какой то игре, где за лббой шаг есть своя цена
Overnattede 2 nætter i juni 2018

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Everything was perfect except the Wifi that should be free for all the clients also the waterpark too
Overnattede 2 nætter i juni 2018