"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
"Very nice old hotel with the best location in Kandy.
One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift.
Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy."
"Very nice old hotel with the best location in Kandy.
One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift.
Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy."
"Sevana City hotel er et moderne og hyggeligt familehotelmwd en beliggenhed centralt i Kandy. Værelserne er rene og pæne og generelt er servicen rigtig fin. Øverst har hotellet en lille swimmingpool og en mindre solterrasse som er meget behagelig efter en varm dag i Kandy. Morgenmaden på hotellet er også rigtig fin med potionsanretnimg i stedet for buffet.
Så alt i alt et super godt hotel med en god service og en fremragende belligenhed.
"
"Sevana City hotel er et moderne og hyggeligt familehotelmwd en beliggenhed centralt i Kandy. Værelserne er rene og pæne og generelt er servicen rigtig fin. Øverst har hotellet en lille swimmingpool og en mindre solterrasse som er meget behagelig efter en varm dag i Kandy. Morgenmaden på hotellet er også rigtig fin med potionsanretnimg i stedet for buffet.
Så alt i alt et super godt hotel med en god service og en fremragende belligenhed.
"
"Stor naturoplevelse og ren og pænt i teltene. Dog en del myrer i brusekabinen, men vi er jo også i et telt. Sødt men uorganiseret serveringspersonale (glemte bl.a. bestillinger flere gange). Undrede os, den dyre pris for opholdet taget i betragtning, at hynder og håndklæder udendørs var ret plettet og slidt, ligesom de udendørs ellers komfortable siddemøbler havde ulækkert betræk.
"
"Stor naturoplevelse og ren og pænt i teltene. Dog en del myrer i brusekabinen, men vi er jo også i et telt. Sødt men uorganiseret serveringspersonale (glemte bl.a. bestillinger flere gange). Undrede os, den dyre pris for opholdet taget i betragtning, at hynder og håndklæder udendørs var ret plettet og slidt, ligesom de udendørs ellers komfortable siddemøbler havde ulækkert betræk.
"
"Only spent one night, family of four. When we arrived at the hotel, we were greeted by the lovely staff, served tea and asked about our dinner preferences. The place is marvelous - a tranquil oasis - the weather wasn't great, but it must be even more magical when the sun is out. We relaxed in the pool and enjoyed some wine in the courtyard, which is absolutely beautiful.
Dinner was amazing, and the staff very attentive to our needs and questions.
Breakfast another 5-star experience, they even...
"Only spent one night, family of four. When we arrived at the hotel, we were greeted by the lovely staff, served tea and asked about our dinner preferences. The place is marvelous - a tranquil oasis - the weather wasn't great, but it must be even more magical when the sun is out. We relaxed in the pool and enjoyed some wine in the courtyard, which is absolutely beautiful.
Dinner was amazing, and the staff very attentive to our needs and questions.
Breakfast another 5-star experience, they even...
"Hotellet ligger smukt i bjergene, men det er en lidt besværlig tur med Tuk Tuk ned til Kandy. Værelserne er super, rene og godt møblerede, der er en dejlig terrasse i forbindelse med restauranten, hvor man også kan spise morgenmad. Omgivelserne er fantastiske, og haven omkring hotellet er meget flot og velholdt. Personalet er imødekommende og hjælpsomme."
"Hotellet ligger smukt i bjergene, men det er en lidt besværlig tur med Tuk Tuk ned til Kandy. Værelserne er super, rene og godt møblerede, der er en dejlig terrasse i forbindelse med restauranten, hvor man også kan spise morgenmad. Omgivelserne er fantastiske, og haven omkring hotellet er meget flot og velholdt. Personalet er imødekommende og hjælpsomme."