4/10 Dårligt
Verificeret rejsende
Rejste med familie
10. aug. 2025
Synes godt om: Rengøring
Misleading, and not many reviews
We were tricked. We paid attention only to the high rating of this resort, and not the fact that at the time of booking, only 51 reviews were posted since 2016. Thus, very few people actually stay here. Description does not say that you need to book a whole shuttle (albeit free, but still inconvenient) to get to town or the beach, which is essentially required to get any affordable food. They do say they have laundry service...but its abhorrently expensive despite charging a high rate for the room already. Food is very expensive as well without discount again despite a high room rate. And our 3 year old accidently broke a plate. Understandable. But they pulled a low class move and charged us for the plate. You charge that high rate and still wanna nickle and dime parents? Its fine if you wanna charge a high price. But if you do, you have the responsibility to deliver amazing service. I wouldn't give you such a low rating if you didn't charge so much. And I wouldn't be mad at expensive laundry or charging 300 pesos for a toddler breaking a plate. But you charge that high a rate? The responsibility is on you. As a filipino american, I am deeply embarrassed for my own culture.
Finally, no, there is no "beach" access. You do get a beautiful view. But there is no beach.
Lesson learned: look for stays that have a high number of reviews. Be wary of places like this with a low number of reviews, since it means few people actually choose it.
Verificeret rejsende
Overnattede 4 nætter i juli 2025
