8/10 Udmærket
Karoline
12. mar. 2023
Synes godt om: Overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Smelly pool site and rude staff
The hotel was nice. I definitely wouldn’t say it deserves its 4 stars. The staff was very rude and asking for simple questions like at what time breakfast starts and if we could have more toilet paper were not answered or given wrong information. Breakfast had a very small selection for eggs, meats and bread every day but the staff didn’t refill. Also the breakfast buffet didn’t have the capacity for all of the guests, and we were asked if we’d finish our breakfast about 10 minutes after we sat down. The hotel has a Biergarten in the back, and it is very clear that the Biergarten is the main focus.
The day before we checkout we saw a note in one of the elevators (there are two) that the hotel would have a private concert the following day and it would end at 3 am. Luckily, we checked out before but we found it frustrating that the guests weren’t advised about the more than two days in advance and had we not taking that particular elevator (you can choose not to as they are located opposite each other), we wouldn’t have known about the concert.
The location is great, but it wasn’t very clean though staff is sweeping floors all the time, and it smells bad around the pool area as all of the trash cans are located right on site.
Karoline
Overnattede 5 nætter i februar 2023
