The beach and condo itself were beautiful, and the location was exactly what we were looking for. Unfortunately, our entire stay was overshadowed by the fact that the air conditioning wasn’t working properly. We checked in to a condo that was around 84F, and it remained hot and humid inside while temperatures outside were in the 90s. Maintenance came out, reset the unit, and acknowledged it wasn’t cooling properly. We were even told the A/C was under repair and that this should have been disclosed before our arrival, but wasn’t.What was most frustrating wasn’t just the broken air conditioning, but how the situation was handled by the management company. Rather than showing urgency, they repeatedly tried to attribute the issue to a water main break that happened the following day. Our A/C had already been broken since check-in, so those two issues were unrelated. Instead of acknowledging that, it felt like they wanted to argue the point rather than resolve the problem.We had to leave the condo just to escape the heat, and we continually had to reset the A/C ourselves. Despite the inconvenience, there was never any discussion about making things right or offering compensation for a significant issue that affected our entire stay.The condo is beautiful, but the poor communication and lack of urgency from management made this a very disappointing experience. I hope they improve how they handle major maintenance issues. Based on this experience I would hesitate to book again.