Hoteller i Palmyra

"Trash was unemptied, bathroom had mold, room was old and beds worn out."

"Property was very well maintained rooms were very clean. Would definitely stay here again."

"Eh, it was really expensive, the carpeting looked 20 years old, the staff seemed overwhelmed and they put us in a room right next to the ice machine and elevator."

"great breakfast"

"Staff was very nice and welcoming. The room was well-designed, although the walls are quite thin. Neighbors with running and yelling children were inconsiderate. The breakfast area, however, was a hot mess. The microwave had no way to show the time, so I saw two folks blow up food in it. Waffle maker could use directions, as I saw confusion from guests. Granted, it was included with the room rate, like Hampton Inn does, but Hampton does a much better job. You get what you pay for, I suppose."

"The hotel has a nice central location. Overall the hotel seems a bit run down. It is a bit messy with chairs in the halls. It says that breakfast is from 7-11, but when we arrived at the restaurant at 10:15 it was closed, and nobody was there. We asked for the beds to be made every day, but it did not happen unless we asked for it again at the reception. The outside lounge area was not very clean with cigarette buds everywhere. The reception staff was not very helpful or friendly. Overall not a...

"The entire staff was very polite and kind. Our room wasn't very well equipped, but it was very clean. The tissue box was completely empty (not like it had a few tissues left...so it should not have been missed). We had to ask for tissues, toilet paper, and body wash - just for a 2 day stay."

"Absolutely awful place unfortunately with really bad service. Almost everything was closed. The spa, restaurant etc. We booked this hotel for one night stay with our teenagers age 17 and 18. They were not allowed to go outside the room! The restaurant on site was closed and We couldn’t bring the teenagers with us even if it was open because it is located near the casino floor!!!!!! It doesn’t make any sense that you couldn’t make a route that makes it possible to someplace where they could...

"Very clean and well maintained property . Perfect for what we needed ."

"A very nice family owned business. Great location with the casino and restaurant nearby. Just off the New York State thruway. Love having the coffee in the room, comfortable beds. All for a great price!"

"The photos online are not representative of present condition of the property. Tub backed up terribly. Carpet and seating area had major stains. Bedding looked like it might not have been changed, after last room rental. There were several hairs in the bedding when pulling back sheets. Luckily, there was a second bed that seemed better. Add to that, the towels were clearly years old. One had a hole and loose threads hanging off of it. Overall, even for a budget motel, very underwhelming....

"Godt hotel med god service og godt og rent værelse. Fin pool og gode fitnessfaciliteter Vi overnattede en nat"

"Helpful, friendly staff. Very happy with the room amenities. Definitely would stay here again."

"The method for paying for guest laundry was very poor requiring a $25 deposit with a web site"

"Lovely space, well behaved pets, attentive kind host who accomodated our arrival and departure times with courtesy!"