Hotel i Palenstein, Haag

"Stay away from this hotel unless sleeping on the street is your only alternative. Hotelux near Amsterdam Airport was without doubt one of the worst places I have ever stayed. The room was disgusting from the moment I walked in. No bathrobes, barely any proper bathroom essentials, and towels that smelled damp, moldy, and unwashed. The bed sheets had round yellow stains that looked like they had not been changed properly. It felt dirty, neglected, and completely unacceptable for any paying guest. They also demanded a €50 deposit on arrival, something that was not clearly stated on Hotels.com or during booking. It felt like a trap to take extra money and then look for any excuse not to return it, blaming guests for smoking or other random charges. The room was in terrible shape. Electrical outlets were hanging out of the wall, which is both dangerous and shocking that it is allowed. Basic maintenance clearly does not exist here. They advertise Wi-Fi, but that is misleading. It only worked in the lobby and was useless in the room, making the whole claim false advertising. The staff were incredibly rude, dismissive, and acted like guests were a burden rather than customers. Any request was met with attitude and zero professionalism. This hotel is not a hotel experience — it is a warning. I have stayed in cheaper places with far higher standards, better cleanliness, and kinder service. Save your money, protect your peace, and book literally anywhere else."

"Morgenmad var rigtig god og handicapvenlige værelse/badeværelse var perfekt. Venlig betjening og var meget glad for placering ift seværdigheder. "

"Dejlig hotel, sød personale og ok rent. Morgenmad er ikke den store luksus men man kan sagtens blive mæt.🙂"

"God beliggenhed. God morgenmad "

"Maden var fin, piv utæt værelse med dør der klappede, man skulle gi 10€ for at komme ind i saunaen og det var virkelig slidt og ringe Området var fint "

"Godt hotel "

"."

"God beliggenhed… Venligt personale.. Fed udsigt fra 11 etage"