Hoteller nær Palace House

"We booked a two-night stay at The Montagu Arms to celebrate our first wedding anniversary, so this was a special occasion for us. I would first like to say that every member of staff we encountered was friendly, welcoming and professional throughout our stay. Unfortunately, the accommodation itself fell well below our expectations. The room we were allocated felt tired, dated and unclean around the edges, with several areas looking grubby and in need of attention. It was also extremely hot, and...

"Great staff, unique location , excellent food , couple of small issues with the bathroom, quite a lot of limescale on the shower controls & adjacent tiles. Hot water in the basin took forever to even be lukewarm. Everything else up to scratch & would stay again ."

"Lot of novice from outside and the toilet did not work"

"Property was clean. Room was clean and comfortable. Staff were efficient but not necessarily friendly. We would stay here again if in the area."

"The room itself was clean, functional with enough space and good facilities. However we didn't realize the property was a converted house (and our room was upstairs). This didn't jive with the pictures of the chalet bungalows we had seen on the website. Perhaps we didn't pay enough attention when booking, but we felt rather misled by the lovely pictures of the converted back garden and chalet rooms. Be aware of presence of a pub behind the property (ear plugs provided) and that check-in and...

"Det var et af deres nye værelser. Hotellet er placeret smukt ude på åben land. Desværre kommer toget kørende ofte lige op ad hotellet - der forsvinder den gode naturbeluggenhed. Der var rent i det nye værelse men virkede ikke så rent i den gamle hovedbygning."

"Personale og faciliteterne"

"Bad service from start to end"

"Lovely room but bath with shower not suitable as sloped ceiling stopped from using shower head and couldn’t stand up in bath so being elderly. Had superior room so disappointed. Breakfast was lovely as was staff"