Terrasse/gårdhave
Tjek tilgængelighed

Anmeldelser af Supalai Scenic Bay Resort And Spa

3.5 out of 5
Supalai Scenic Bay Resort And Spa
69/9 Moo 6, Ao Po - Lang, Daeng RD, Pa Klok, Phuket

Anmeldelser

7,4

Godt

Bedømmelse på 10 − Fremragende. 41 af i alt 141 anmeldelser" "
Bedømmelse på 8 − Udmærket. 48 af i alt 141 anmeldelser" "
Bedømmelse på 6 − Okay. 26 af i alt 141 anmeldelser" "
Bedømmelse på 4 − Dårligt. 17 af i alt 141 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 9 af i alt 141 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

7,6/10

Faciliteter

7,0/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

6/10 Okay

Verificeret rejsende

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Vi var uheldige at vores ophold faldt sammen med et større selskab af kinesere, som var meget støjende( også om natten). Hotellet er meget slidt. Personalet yder fint service. Smilende, venlige og imødekommende. Maden var veltilberedt. Begrænset aktivitetsmuligheder.
Overnattede 2 nætter i januar 2018

8/10 Udmærket

Simone

Synes godt om: Rengøring, service og personale, værelsets komfort
Dejligt hotel i rolige omgivelser
Vi havde dejlige to nætter på hotellet. Medarbejderne var utrolig søde, hjælpsomme og imødekommende. Vi havde dog udforinger med toilet og WIFI på værelset.

2/10 Forfærdeligt

Frederik, Copenhage

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Don't go there
Bad restaurant, really bad breakfast, poor rooms and noicy guests. Good we only had 1 night there.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Fantastisk udsigt!
Boede kun en nat ifm transit. Men super fint hotel, fantastisk udsigt, søde folk og god mad. Blev vækket ved at der sad en stor abe og spiste bananer på altanen - Velkommen til Thailand :-)

8/10 Udmærket

Michael, Danmark

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super venligt personale og value for money
Virkelig noget for pengene. Poolvilla er et besøg værd. Shuttlebus til strand hver dag. Fin strand og ikke særlig mange mennesker.

8/10 Udmærket

kamel

J’ai adoré la vue sur la mer d’Andaman,le petit problème c’est que c’est relativement loin de tout mais l’ensemble comblé ce léger problème à bientôt sûrement
Overnattede 20 nætter i april 2024
Svar fra The Management Team den 29. apr. 2024
Dear Mr/Ma. Kamel,Thank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

8/10 Udmærket

MF

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great view
Overnattede 3 nætter i marts 2024
Svar fra The Management Team den 2. apr. 2024
Thank you for the pleasure of having you as our guest, and we hope to welcome you again soon

6/10 Okay

JENNIFER

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This property is tired..it lookes like it was nice maybe 25 years ago? In our usa it would be like a super 8 on the water.. 50 bucks..it was a quick stop overnight to our island resort. Maybe feom what we are used to traveling thailand.. we are spoiled.. the sea is low tide alot here.. the service in reatarant is meh, we hardly were greeted..waited15 mins for a drink.. not the hospitality thai people are known for. Rooms paint grounds all that..need help. .
Overnattede 1 nat i marts 2024
Svar fra The Management Team den 26. mar. 2024
Dear Khun Jennifer,Thank you very much for sharing your feeling after your visit to our resort. Your comments are very important to us in order to always improve and take action on our services to meet our guest's expectations. Rest assured that all points that you have mentioned will be discussed among our management team to be aware and improve our services because this is the only way we are able to build on the already high-quality experience we try to provide each and every one of our guests.Have a great day

10/10 Fremragende

james

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I enjoyed my stay here at superlai scenic bay resort. Spacecious rooms over looking the sea. Thank you to the friendly staff big shout out to sa-eed who welcomed us and made us feel at home.
Overnattede 4 nætter i marts 2024
Svar fra The Management Team den 20. mar. 2024
Dear Khun JamesThank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

8/10 Udmærket

russell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
A very nice but older property. Many stairs if your room is on the first floor. View is great but the beach area is ok.
Overnattede 2 nætter i marts 2024
Svar fra The Management Team den 19. mar. 2024
Dear Mr. Russell,Thank you for the pleasure of having you as our guest, and we hope to welcome you again soon.Have a great day.

10/10 Fremragende

Stacy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property had an amazing view of the islands in the Andaman Sea from the balconies. Sunrise was spectacular each morning. The pool was pristine and the breakfast buffet amazing. There were so many options to try and it was completely different the two days we stayed. It was peaceful and relaxing. Will definitely come back.
Overnattede 2 nætter i marts 2024
Svar fra Ta den 17. mar. 2024
Dear Ms. StacyThank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

10/10 Fremragende

Havila

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Amazing rooms, very clean and amazing staffs
Overnattede 8 nætter i januar 2024
Svar fra The Management Team den 14. mar. 2024
Dear Ms. Havila,Thank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

2/10 Forfærdeligt

Elfry

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The hotel was full with mosquito
Overnattede 3 nætter i marts 2024
Svar fra Have a great day. den 9. mar. 2024
Dear Mr ElfryThank you very much for sharing your feeling after your visit to our resort. Your comments are very important to us in order to always improve and take action on our services to meet our guest's expectations. Have a great day.

4/10 Dårligt

Selina Michelle

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Leider wirklich sehr weit weg von allem. Für Urlauber die wirklich nur Strand und Pool haben wollen ganz gut. Sie Zimmer sind top und sehr sauber, wunderschöner Ausblick aufs Meer. Das Wasser fällt leider aber abundzu aus und man muss bei der Rezeption anrufen, dass man duschen kann. Wenn man in die Stadt will muss man ein Roller vom Hotel ausleihen, die schon frühs weg sind. Taxi und Essen wird gefühlsmäßig absichtlich extrem teuer angeboten, weil es weit und breit nichts anderes gibt. Gym war auch nicht wirklich vorhanden nur 4 geräte. Wofür das Hotel nichts kann aber vielleicht auch gut zu wissen ist, dass Meer hat Ebbe und Flut und ist somit manchmal sehr weit hinten. Haben das Hotel nach einem Tag frühzeitig verlassen, haben uns nicht wohl gefühlt gut
Overnattede 4 nætter i marts 2024
Svar fra The Management Team den 7. mar. 2024
Dear Ms. Selina Michelle,Thank you very much for sharing your feeling after your visit to our resort. Have a great day.

6/10 Okay

Krister

Synes godt om: Rengøring
Synes ikke om: Service og personale
Pool and room is great. The restaurant is bad both in service and food.
Overnattede 4 nætter i februar 2024
Svar fra The Management Team den 27. feb. 2024
Dear Mr. TORNKVIST KRISTER, Thank you very much for sharing your feeling after your visit to our resort. Your comments are very important to us in order to always improve and take action on our services to meet our guest's expectations. Rest assured that all points that you have mentioned will be discussed among our management team to be aware and improve our services because this is the only way we are able to build on the already high-quality experience we try to provide each and every one of our guests.

8/10 Udmærket

Sophie

Synes godt om: Rengøring
Svar fra The Management Team den 29. feb. 2024
Dear Ms. Sophie,Thank you very much for your time to leave a score and feedback after your visit. Have a great day.

8/10 Udmærket

Teresa

Rejste med familie
Synes godt om: Rengøring, service og personale
I love our experience at this hotel, yes the hotel could use some new renovation, but at this price and given the excellent sea view, I'm very satisfied with the experience. My family stayed here for 5 nights.
Overnattede 5 nætter i februar 2024
Svar fra The Management Team den 27. feb. 2024
Dear Ms. Thank you so much for your feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

8/10 Udmærket

Robert Rocco

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Prices are expensive. Have to pay alot to travel to the city
Overnattede 11 nætter i februar 2024
Svar fra The Management Team den 17. feb. 2024
Dear Mr. SETSER ROBERT ROCCO,Thank you very much for your time to leave a score and feedback after your visit.Have a great day.

4/10 Dårligt

Busbong, Bellevue

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024
Svar fra The Management Team den 12. feb. 2024
Dear Mr. Busbong,Thank you very much for your time to leave a score and feedback after your visit.Have a great day.

4/10 Dårligt

Lawrence

Rejste med partner
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
We reel like the hotel has to few staff that are not paid enough. Breakfast was not good, the beach is non existentent, so for anybody wanting to spend time on a beach, this is definitely not for you. Very isolated so if you want ro eat elsewhere you will need to take a taxi or rent a bike. Pool area is lovely but the rest of the resort is very tired and in need of some serious maintenance, with what are supposed to be pools at some of the villas full of dirty water and a bredding spot for mosquities which they have a SERIOUS problem with.
Overnattede 7 nætter i januar 2024
Svar fra The Management Team den 12. feb. 2024
Dear Mr. Lawrence,Thank you very much for your time to leave a score and feedback after your visit.Have a great day.

10/10 Fremragende

stephen

Rejste med partner
Lovely peaceful resort
Overnattede 2 nætter i januar 2024
Svar fra The Management Team den 1. feb. 2024
Dear Khun Stephen,Thank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

6/10 Okay

Elsa

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Redelijk
Ik heb double bed gekregen want mijn vraag was een groot bed De kamers zijn niet goed geïsoleerd veel lawaai in de nacht
Overnattede 1 nat i januar 2024
Svar fra The Management Team den 9. jan. 2024
Dear Mr. BROUWER ELSA,Thank you so much for your feedback. Please allow me to clarify that your reservation was booked our Deluxe Sea View room, this type room feature with twin bed only, in case if request king size bed, we can move bed together however in case if prefer a king size bed we recommend to book another room type (Super Deluxe Sea View, Grand Deluxe, Pool Side Villa).Your comments are very important to us in order to always improve and take action on our services to meet our guest's expectations.Thank you very much for your kind understand.Have a great day.

10/10 Fremragende

Umapon

Svar fra The Management Team den 23. jan. 2024
Dear Khun Umapon,Thank you very much for your time to leave a score and feedback after your visit.Have a great day

10/10 Fremragende

Umapon

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay and good service!
Overnattede 4 nætter i december 2023
Svar fra The Management Team den 7. jan. 2024
Dear Khun Umapon,Thank you so much for your feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day.

10/10 Fremragende

David, Dunfermline

Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 2 nætter i december 2023
Svar fra The Management Team den 21. dec. 2023
Dear Khun David,Thank you very much for your time to leave a score and feedback after your visit.Have a great day

2/10 Forfærdeligt

Fakir

Overnattede 3 nætter i december 2023
Svar fra The Management Team den 15. dec. 2023
Dear Mr. Fakir Indawala,Thank you very much for your time to leave a score and feedback after your visit.

6/10 Okay

Rodrick

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
If you’re looking for a nice quiet place this works well. However, if you have any limitations in terms of climbing hills or stairs then this place would not work well for you
Svar fra The Management Team den 8. feb. 2024
Dear Mr. RodrickThank you very much for your time to leave a score and feedback after your visit.Have a great day.

10/10 Fremragende

Sally

Overnattede 1 nat i november 2023
Svar fra The Management Team den 12. dec. 2023
Dear Khun Sally,Thank you very much for your time to leave a score and feedback after your visit. We are pleased to be a part of your memorable experience, and we are delighted to be at your service. Rest assured that your score will be shared among our entire team to encourage them in order to keep the quality of service at the highest level.Have a great day.

10/10 Fremragende

Camila

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
One of the most beautiful hotels I’ve been too. Very kind staff members.
Overnattede 5 nætter i november 2023
Svar fra The Management Team den 28. nov. 2023
Dear Khun Camila,Thank you so much for your lovely feedback and we hope to see you again.Have a great day.

4/10 Dårligt

Marcel

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Well, it is a mix of feelings. Setting of hotel, views and pool nice. But service is very low standard, chaos in breakfast restaurant, little offer, here I would say more like a 2* hotel, property needs investment in refurbishment, maintenance and staff. Definitely also a staff overhaul at restaurant. The other thing is that in the zone, there are no services and if you want to go out for dinner, you must drive 15 minutes and if you have not rented a motorbike or car, you pay a lot for taxi. Without own transportation do not recommend to stay here.
Svar fra The Management Team den 24. nov. 2023
Dear Khun Marcel,Thank you very much for sharing your feeling after your visit to our resort. Your comments are very important to us in order to always improve and take action on our services to meet our guest's expectations. Rest assured that all points that you have mentioned will be discussed among our management team to be aware and improve our services because this is the only way we are able to build on the already high-quality experience we try to provide each and every one of our guests.

8/10 Udmærket

Loik

Overnattede 5 nætter i oktober 2023
Svar fra The Management Team den 21. okt. 2023
Thank you very much for your review and we hope to see you again.Have a great day

10/10 Fremragende

Jared

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Only stopped the one night, as we was moving on to one of the islands. The staff was friendly and a nice pool, shame I didn’t have time to enjoy it.
Overnattede 1 nat i august 2023
Svar fra The Management Team den 23. aug. 2023
Dear Khun Jared,Thank you so much for your lovely feedback. It was a pleasure hosting you here and look forward to seeing you back in the future.Have a great day

8/10 Udmærket

Nicola

Synes godt om: Rengøring, service og personale
Beautiful spot but place slightly run down - lovely staff and it served its purpose for somewhere to put our head after a long flight.
Overnattede 1 nat i juni 2023
Svar fra The Management Team den 14. jun. 2023
Dear Nicola,Thank you very much for your kind comment and some of you comment we have plan to improve it. We hope to welcome you again in the next future.Have a lovely day.

8/10 Udmærket

Sandra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Gorgeous Sunrise!
We were there for one night on a stop over to another destination. Our room was clean and comfortable. We had a beautiful view overlooking the ocean and watched a stunning sunrise in the morning. We ate in the hotel restaurant and had a very good meal. We were sorry we did not have a chance to use the beautiful pool.
Overnattede 1 nat i april 2023
Svar fra The Management Team den 29. apr. 2023
Dear Ms. Sandra,Thank you very much for your very kind comment and we hope to welcome you again in the next future.Have a lovely day.

10/10 Fremragende

Heather, Madison

Rejste med familie
Synes godt om: Rengøring, service og personale
Staff was friendly and very helpful. The pool is amazing and room has great view.
Overnattede 5 nætter i april 2023
Svar fra The Management Team den 29. apr. 2023
Dear Mr. Heather,Thank you very much for your comment and we hope to welcome you to our resort in the next future.Have a great day.

10/10 Fremragende

Jean louis

Overnattede 1 nat i marts 2023
Svar fra The Management Team den 29. apr. 2023
Dear Mr. Jean Louis,Thank you very much and we hope to see you again.Have a nice day.

10/10 Fremragende

Mario

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Spezielle Service von Personal Annie war super. Sie hat Zeit, Mühe und Geduld investiert. Vielen lieben Dank!
Overnattede 3 nætter i februar 2023

8/10 Udmærket

Markus

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Schön im grünen und super Aussicht. Gutes reichhaltiges Frühstücksbuffet
Overnattede 1 nat i februar 2023

4/10 Dårligt

jonathan

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Rengøring
Beautiful area. Pool was amazing. Room was dated and not very clean. Only one outlet in main room, one in bathroom. Restaurant was atrocious. The restaurant manager and the head waiter need to be fired. Confusion and cold food. One night I had an appetizer and a drink delivered after the meal was over. Because of the location there are no outside options. Also, no elevators. And the walking score is 0 for this property, as its on the side of a mountain with narrow, blind-curve roads. Great sunset and sunrise views from the room, though.

10/10 Fremragende

Ian

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Simply wonderful, great hotel with wonderful staff, great place to stay and wow the location is top top - enjoy

2/10 Forfærdeligt

daniel

Overnattede 1 nat i december 2022

6/10 Okay

Timo

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
We spent 4 nights here and we’re both impressed and disappointed. First the location (secluded), the rooms and the private beach were really nice. Unfortunately the staff barely spoke English, had to be asked a dozen times for simple things, when problems were clearly identified there was no visible effort to improve the situation. This led to us feeling frustrated with the staff and situations. For example having to walk to the next 7/11 (about 1,5h there and back) because neither did the staff refill the resort own shop when things ran out but also the “free shuttle” was not available a single time while we were there. Another example was that we were told to book massages about 2h before we would like them but when we came the next day to book we were told that the next available spot is a week from now. The same situation happens over different activities, while we were told it was because the resort was fully booked but both, us and other guest we spoke to confirmed that most villas and rooms next to them were empty and the staff just seemed badly trained. The resort restaurant took about 20-30min before even bringing the Menu (and then forgetting the drink menu), when you ask for it the staff has a hard time understanding and takes a long time to respond. Overall we were able to enjoy our stay but only thanks to ourself and not the miserable service of the resort! If this would be changed this resort could become one of our favorites. Best T. & V.

8/10 Udmærket

Raymond

Rejste med partner
Synes godt om: Rengøring
The room was very clean and the staff friendly , we arrived late so very quiet. Very comfortable bed.
Overnattede 1 nat i september 2022

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Inte värt pengarna. Missnöjd fast 10+ utsikt.
Utsikten är 10 av 10 wow. Servicen var också bra. Men hotellet är gammalt och sliten, den har sett sina bästa dagar. Var säkert glassigt när det var nybyggt. Räcken gick sönder när man lutade sig mot dem. Man fick stickor på balkongen. Ej barnvänligt med alla trappor. Poolen är gammal, när man går i på grunda delen är botten som gjord av glas skärvor. Kaklet i stora poolen hade vassa kanter. Vi bodde enbart där för närheten till släktingar. Men dom tar betalt som för ett nybyggt lyxhotel. Får 2.5 av 10.
Gammalt
Stickor i rumpan. Tråkiga stolar på en bakong ned 10+ solnedgång.
Bästa vyn. Annars NOT.
Overnattede 4 nætter i juli 2022

8/10 Udmærket

Asaf

Overnattede 5 nætter i december 2021

10/10 Fremragende

Mohamed

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing view - Quiet stay
Beautiful place. The view is fantastic from the room. Food was delicious. Friendly staff. Nice clean room. Its a good place to relax. The place is a bit far for food/grocery order apps. Might not be ideal for people who prefer convenience/walking distance to stores etc
Overnattede 2 nætter i november 2021

6/10 Okay

Yamine

Synes godt om: Rengøring, service og personale
A very nice scenic spot
Supalai Scenic Bay Resort and Spa is exactly what his name says a very nice scenic pot. It's also a prefect hotel to spend a night waiting for the ferry to Koh Yao Noi. The breakfast itself is rather basic but you are pleasantly welcomed and the view is really nice. We got a special discount for the night and at for that price, around 40 US$, we had nothing to complain about.
Overnattede 1 nat i april 2021
Svar fra lookmee den 2. jun. 2021
Dear Khun Yamine, Greeting from Supalai Scenic Bay Resort & Spa. Thank you so much for taking the time to share your experience during stay with Supalai Scenic Bay Resort & Spa. We hope to have a pleasure of welcoming your next visit at our hotel in the near future. Supalai Team.

10/10 Fremragende

Tyson, ND

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean, bed was comfy, staff was nice. Views are great of the sea. Breakfast was good, lots of options. Seemed far away from many things but staff helps with getting transportation.
Overnattede 1 nat i februar 2020
Svar fra Supalai Team den 27. feb. 2020
Dear Madam or Sir Tyson, Thank you for taking time to sharing your recent stay with Supalai Resort and spa. We glad to know that you enjoy to stay with us. We look forward to serving you again in the near future. Supalai Team.

6/10 Okay

Verificeret rejsende

Overnattede 1 nat i februar 2020
Svar fra Supalai Team den 20. feb. 2020
Thank you for recent stay with Supalai Phuket Resort & Spa. We hope to see you to visit us in the near future.

10/10 Fremragende

Dennis

Overnattede 3 nætter i januar 2020