Hoteller nær Outlets at Traverse Mountain

"Is a nice property at a good price, but it took me until morning to figure out why a higher floor was more expensive (In a 4 floor bldg). I could hear every step from the early risers in the room above me. All other things were good. It is a nice place in a convenient location."

"Nice hotel and clean. Enjoyed breakfast. Only complaint doors slammed loudly."

"The property was very clean and well maintained. Every staff member I came in contact with was so pleasant and friendly. I do wish there were different options for pillows — they were all down or some sort of down alternative and very airy, so as soon as you rest your head on them they were flat as a pancake. It would be nice if there were firmer options."

"It was nice"

"Great suites, clean, staff amazing. Rolled in after a 9 hour drive at 10 p.m. only chips in the car. The amazing clerk gave me some homemade chicken salad from a business down the street instead of me microwaving a hot pocket. BEST ever! Did laundry in the morning, which is free if you have your own detergent, had a hot breakfast, complimentary, with so many options. Absolutely wonderful hotel."

"Indoor pool was advertised but it was closed for renovations, they said it would open while I was there but then pushed it day by day and it never opened while I was there. The floor I was on was also under renovation with dirty carpets and electrical wires sticking out of the walls everywhere. Extremely loud banging from other guests constantly and even all night long for 3 nights. I told the staff and nothing happened. When speaking to the front desk about noise, cleanliness and the pool being...

"Good breakfast"

"Before we reserved our stay at the Hampton, we called to make sure there was no remodeling on the floor we could be staying on and that the pool and hot tub were open and available at the date of our stay. We were told everything was in proper order. After arriving a few days later the pool was closed for repairs. This was so frustrating because grandpa had two grandchildren who were anxious to swim after a long drive and for the grandparent because he then had to find a way to entertain them...

"This hotel was very modern and clean. Staff were very friendly and helpful. The only downside, it is not walking distance to any shopping or dining."

"Staff was A+++++! Great value"

"Price is right. Location is good. My only issue is with Expedia itself. Website is confusing, particularly on same day reservations."

"The hotel room did not look quite like the pictures. Also, our bathroom sink and the carpet in the main room had some weird discoloration. The room itself had an old and dusty smell that would hit you as soon as you walked in the door. Besides that, everything else was fine. "

"Great king suite with a great kitchen"

"Property was clean, good breakfast and friendly staff."

"P"

"The hot tub has mold on the tiles. The room was small, dark and creepy. This hotel needs a major renovation."