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Anmeldelser af Thumper Pond Resort

3 out of 5
Thumper Pond Resort
300 Thumper Lodge Rd, Ottertail, MN

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 17 af i alt 52 anmeldelser" "
Bedømmelse på 8 − Udmærket. 11 af i alt 52 anmeldelser" "
Bedømmelse på 6 − Okay. 11 af i alt 52 anmeldelser" "
Bedømmelse på 4 − Dårligt. 10 af i alt 52 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 3 af i alt 52 anmeldelser" "

8,0/10

Rengøring

7,6/10

Service og personale

6,6/10

Faciliteter

7,2/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

4/10 Dårligt

Wendy

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Like: The restaurant / bar Not Like: This place needs updating. The hot tub wasn't open the entire weekend we were there. The pool was freezing. The game room was like a sauna. The stairway and areas around it leading up to the tubing slides had litter (garbage) in several areas.
Overnattede 2 nætter i januar 2024

4/10 Dårligt

Darla

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Staff was rude on check in had multiple parties checking in
Overnattede 2 nætter i april 2024

10/10 Fremragende

Kelly

Forretningsrejsende
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
First time ever staying in a hotel, and I didn’t wake up with a backache!
Overnattede 1 nat i maj 2024

4/10 Dårligt

Debra

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
The hotel was nice we stayed there for my grand daughters birthday so the could swim but there was so much chlorine in the pool it was literally making the kids cough and they could barely breathe so they didn't want to swim and that was the main reason for staying there was very disappointed
Overnattede 1 nat i april 2024

8/10 Udmærket

Jason

Overnattede 2 nætter i april 2024

6/10 Okay

Dennis

Synes godt om: Rengøring, service og personale
We had a King Jacuzzi Suite, the Jacuzzi died in the middle of using it. Also the cover on our heating unit for the room was loose so it was very loud every time it kicked in and rattled. They also charge for the Waterpark which is not stated when you make the reservation.
Overnattede 2 nætter i april 2024

6/10 Okay

Milissa, White Bear Lake

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
It would have been nice to know that it was an additional charge to use the water park. The Wifi did not work when we were in our room. There was no fitness center.
Overnattede 2 nætter i marts 2024

6/10 Okay

courtney

Synes ikke om: Service og personale
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Liam

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Went on a business trip, said they had WiFi, but it didn’t reach either of the rooms I stayed in, on the 3rd and 2nd floor. Tv didn’t work. They said there was breakfast, and there wasn’t. That being said if I would’ve known I would’ve never stayed there.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Keith

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Lori, Horace

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Waterpark and dog friendly with good walking areas outside made this a great getaway spot.
Overnattede 1 nat i februar 2024

4/10 Dårligt

Lewis

Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The plus side to the stay no one was in the water park area, so the kids were able to use the slide without waiting. The negatives, gum, rust, and trash on the stairs leading to the top of the slide. Soft spots in under the carpet while walking in the hallways on the second floor. Wallpaper is peeling up everywhere in the hotel. No waterslide supervision. They have a camera set up to watch for the person in front of you to finish the slide however the TV at the top is unplugged. The volleyball net is partially submerged in the pool. Both huge safety risks. The hot tub is warm at best. My wife and I joked the place is run by teenagers. I would not recommend to anyone.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Shelby

Overnattede 1 nat i marts 2024

6/10 Okay

Sara

Rejste med familie og småbørn
Synes godt om: Service og personale
We had a nice stay! But the property definitely needs a deep clean and some general upkeep done. The handrails at the water park to the slide were incredibly rusty and falling apart, carpets throughout need a good shampooing, and the arcade machines were not working well. The restaurant nice though! Staff were also friendly! We would go back, but it’s important to have the right expectations here…
Overnattede 2 nætter i marts 2024

8/10 Udmærket

Angela

Overnattede 1 nat i marts 2024

4/10 Dårligt

Travis

Rejste i en gruppe, Rejste med familie og småbørn
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Cold pool, needs a major update and rude staff.
Overnattede 1 nat i marts 2024

10/10 Fremragende

Stacey

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Thumperpond is beautiful. Cozy and quiet. Nice staff also.
Overnattede 1 nat i marts 2024

4/10 Dårligt

Christine

Synes godt om: Rengøring
Overnattede 1 nat i januar 2024

8/10 Udmærket

Kyle

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Faciliteter
The overall stay was nice. If they fix a few things that was reported to them. And I think because of it being off season they were short staffed. So I believe it will be better in the summer hrs
Overnattede 1 nat i marts 2024

8/10 Udmærket

Tayt

Overnattede 1 nat i februar 2024

6/10 Okay

Jennifer

Rejste med familie og småbørn
Synes ikke om: Faciliteter
Could hear every noise in the room above us and in the hall. Rooms need some maintenance work such as wall paper is peeling away. Wifi didnt work anywhere on the property. Chlorine was so strong in the water park it burned my eyes and nose and i didnt even swim, my son did. The waterpark was a blast for my kiddo. The property is beautiful.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Good
Good restful stay. Found a crawling bug of some concern. I identified it as an Asian beetle.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Tamara

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

8/10 Udmærket

Dennis

Overnattede 2 nætter i februar 2024

10/10 Fremragende

Kindra

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Kids enjoyed the water park
Overnattede 1 nat i februar 2024

8/10 Udmærket

Nathan

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Lindsey

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Everything was so great! Waterpark was very fun and open long hours, no extra cost for admission, very easygoing! The chlorine and fumes were not an issue at all! Water was warm, a bit cooler in baby area.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Juan

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i januar 2024

4/10 Dårligt

Karrie

Overnattede 2 nætter i februar 2024

4/10 Dårligt

ANNA

Rejste med familie, Rejste med familie og småbørn, Rejste med kæledyr
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Rooms are outdated and our room's carpet was badly stained. Obvious unfinshed projects in hallways and stairwells. The cholrine in the pool area was very strong where our eyes were burning just sitting poolside. This is a drastic change from what it once was and we still enjoued oue trip but found the resort lacking.
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Elizabeth

Rejste med familie og småbørn
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The pool area had severe ventilation issues. Several children ended up with rashes, coughing and puking.
Overnattede 2 nætter i februar 2024

6/10 Okay

Nikky

Overnattede 1 nat i februar 2024

8/10 Udmærket

Rebecca Sue

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I have multiple children ranging in age from 1-14 and there was plenty for all of them to do at the water park. The arcade was on the smaller side but still plenty for the kids to have some fun. The room was clean and spacious. The only complaint I have is that the hot tub was out of order but I understand that things require maintenance sometimes. The restaurant had good food and a friendly staff. Will definitely return.
Overnattede 2 nætter i januar 2024

4/10 Dårligt

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Værelsets komfort
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Less than average
This is our second time here. The Wi-Fi never worked, even after we told front desk, pool water was cold, kids did fine but after a while they got cold! The baby pool area was freezing! We didn't have to pay for water Park passes because hot tub was broken but also the slides had to be shut down because of the cold weather. The arcade was fun, but it didn't take credit cards to get tokens, need cash. Some of the games broke the second day we were there. If you can be flexible and be ok with average hotel stay then it will be fine. The rooms were decent, hot tub in the room felt great after the cold water park!
Overnattede 2 nætter i januar 2024

2/10 Forfærdeligt

Kianna

Overnattede 1 nat i december 2023

6/10 Okay

Renee

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter
Was not happy the hot tub was not working the whole time we were there. Pool water was cold and so was pool area cold with a big fan blowing on us while sitting in pool area.
Overnattede 2 nætter i december 2023

6/10 Okay

Darrell

Synes godt om: Rengøring
Overnattede 1 nat i december 2023

10/10 Fremragende

Steve and Louise

Rejste med familie
Overnattede 2 nætter i december 2023

10/10 Fremragende

Nancy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Relaxing
It was nice to be able to take our two dogs with. Pool was awesome very quiet and clean
Overnattede 1 nat i december 2023

10/10 Fremragende

Hayley

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i december 2023

6/10 Okay

Heather

Rejste med familie og småbørn
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Property was fine. Pool area was good. It was really noisy in the halls trying to sleep all night. They didnt have internet and the restaurant didnt open because the staff didnt show. Frustrating as a mom with 3 littles for food and entertainment.
Overnattede 1 nat i november 2023
Svar fra Dan Klegstad den 26. nov. 2023
I'm glad you had a great time in the waterpark and do apologize for the inconveniences you experienced. Hopefully we can make it up to you someday

8/10 Udmærket

Denise

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Disappointed that we had to pay for water park passes. Check out staff amazing.
Overnattede 1 nat i oktober 2023
Svar fra Dan Klegstad den 26. nov. 2023
I apologize you were disappointed about purchasing waterpark passes as it is just our policy. Thank you for the 4 stars and hope to see you again soon.

8/10 Udmærket

Janice

Synes godt om: Rengøring
Overnattede 2 nætter i oktober 2023
Svar fra Dan Klegstad den 26. okt. 2023
Thank you for your reviews and hope you stay again soon.

10/10 Fremragende

Gunnar

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great for families, waterpark, arcade and restaurant. Well taken care of landscaped and decorations gorgeous
Overnattede 1 nat i september 2023
Svar fra Dan Klegstad den 27. sep. 2023
Thank you for your review and hope you return soon.