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Anmeldelser af Days Inn by Wyndham Ottawa

3.5 out of 5
Days Inn by Wyndham Ottawa
319 Rideau St, King Edward and Rideau Street, Ottawa, ON

Anmeldelser

7,2

Godt

Bedømmelse på 10 − Fremragende. 275 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 344 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 166 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 121 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 96 af i alt 1002 anmeldelser" "

7,6/10

Rengøring

8,0/10

Service og personale

6,8/10

Faciliteter

6,8/10

Overnatningsstedets tilstand og faciliteter

7,0/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Pamala

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Hotel was in a beyond sketchy area, upon checking in There was a man outside repeatedly, banging their head on the glass outside of reception, security that was in the reception area did nothing, got to our room and there were cobwebs that were at least 2 feet long cobwebs and a layer of dust and dirt on everything and apparently a roof leak or flood at one point, because the wood cabinets were bubbling peeling under their layers of dust. We were afraid to sleep in the bed and slept on top with our clothes on for fear of getting some sort of bugs and waking up throughout the night to ensure our car hadn’t been stolen or broken into. Had we not checked in at 10 PM we would’ve looked elsewhere and for our nights rate
Overnattede 1 nat i april 2024

2/10 Forfærdeligt

Sukhad

Rejste med familie
Synes ikke om: Faciliteter
Sed
Overnattede 1 nat i maj 2024

6/10 Okay

soo

Poor & dirty carpet Frequently door banging when people leave their room
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Jian

Overnattede 2 nætter i maj 2024

6/10 Okay

Shaun, Stratford

Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Yolnes

They canceled my reservation when I was flying there. And they charged my debit card 😡😡 I called many times to let them know that I would be there but they decided to CANCELED my reservation and CHARGED my card!!!!
Overnattede 1 nat i maj 2024
Svar fra GM den 8. maj 2024
I confirmed with my desk agent. We do not have the ability to charge debit cards. Please reach out to the third party you booked with.

4/10 Dårligt

Eray

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Kristi-Ann

Rejste med partner, Forretningsrejsende
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Even though our room was prepaid, our king bed room suddenly wasn’t available to us at 6pm check in due to “housekeeping” We were given a queen bed room with a fold out couch that we did not need. So a smaller bed. Our floor was full of cigarette smoke & it was seeping towards our door. The screen to our window was completely ripped with a huge hole in it & the floor was noisy. I understand that staffing is low however to prepay for a room & not have it available is completely unacceptable customer service. Very disappointed & will never stay here again.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Tanvirahemad

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Exellent
Overnattede 1 nat i maj 2024

10/10 Fremragende

Ricardo, Toronto

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i april 2024

6/10 Okay

Harpreet

Forretningsrejsende
Synes ikke om: Service og personale, faciliteter
Literally No Staff - not even at the front desk to greet guests at Check-in. Noisy (not vehicle noise) that made me uneasy all night and felt unsafe. Sorry, but not going to book this again.
Overnattede 1 nat i april 2024

10/10 Fremragende

Marielle

Rejste med familie
Synes godt om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I didn't care for all the homelessness people, there was alot of them.
Overnattede 2 nætter i april 2024

4/10 Dårligt

Jaleel

Synes godt om: Service og personale
Overnattede 1 nat i april 2024

4/10 Dårligt

Kim

Rejste med familie, Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
There were cobwebs hanging from the ceiling in the room, very dirty in the corners of the floors in the room as well. Alot of unhoused people hanging out in front of the hotel and a fee for parking
Overnattede 1 nat i april 2024
Svar fra GM den 18. apr. 2024
Thank you for bringing this to our attention. we are in the process of spring cleaning and our little spider friends are busy making webs

4/10 Dårligt

HEMALKUMAR

Synes godt om: Rengøring, service og personale
No water for drinking
Overnattede 1 nat i april 2024
Svar fra GM den 18. apr. 2024
Sorry this is not a brand standard for our hotel. We have a vending machine on the second floor and many stores very clsoe that sell water. Also city of Ottawa water is safe to drink right from the tap.

10/10 Fremragende

Harshkumar

Overnattede 1 nat i april 2024

6/10 Okay

Melanie

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Noisy, lack of amenities
Overnattede 2 nætter i april 2024

10/10 Fremragende

Vidya

Rejste med familie, Forretningsrejsende
Synes godt om: Faciliteter
Nice courteous staff and clean environment
Overnattede 1 nat i april 2024

10/10 Fremragende

Linda

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The property and room were very clean and the staff friendly and helpful. Not the best area of Ottawa but safe enough and certainly not the Hotel's problem. One negative would definitely be the pyschedelic carpet in the hallway at least on 4th floor but very satisfied.
Overnattede 1 nat i april 2024

6/10 Okay

Eric

Rejste med familie
Synes godt om: Service og personale
Was not expecting much but a basic clean hotel in downtown Ottawa. It met with our basic needs and expectations although property it self seemed a little run down, security was not sufficient considering the neighborhood. Couldn’t get in front door at night and back door entrance is a potential security risk that feels very unsafe at night. Also the shower head was broken which made taking a shower very difficult, not acceptable. This was a known issue by hotel but was not dealt with until our last night, should have been fixed before we checked in, we shouldn’t have to be inconvenienced with this issue, especially as it wouldn’t have taken more than 5min to fix. Hope this helps to better your hotel, on the plus side check in and check out was quick and easy and staff seemed friendly and professional.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Aarti

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024

4/10 Dårligt

Sebastian

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The common areas of the hotel, including the bedroom, are extremely dirty and smelly. also the bed and bedding. The carpets are the worst. We couldn’t go back to that hotel’s chain. The staff’s receptionist are very friendly and professional.
Overnattede 2 nætter i marts 2024

10/10 Fremragende

Barry

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i marts 2024

8/10 Udmærket

Gord

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i marts 2024

10/10 Fremragende

Chi

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The room is good.
Overnattede 1 nat i marts 2024

8/10 Udmærket

Julian

Synes godt om: Rengøring, service og personale
Sketchy part of town - not properties fault, all if downtown Ottawa is sketchy

8/10 Udmærket

Gustavo

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Stayed one night with family only for personal appointments and it was very convenient location, quiet, clean, fast check in/out
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Adam

Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
staff are very nice. However, property and rooms are in very bad shape and unclean
Overnattede 2 nætter i februar 2024

4/10 Dårligt

Moradeke, Calgary

Overnattede 2 nætter i februar 2024

8/10 Udmærket

Dustin

Synes godt om: Service og personale
Overnattede 1 nat i februar 2024

8/10 Udmærket

MALUBUNGI

Rejste med familie, Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Iĺ y à trop de bruit dans les autres chambres
Overnattede 3 nætter i februar 2024

2/10 Forfærdeligt

mehraj

Rejste med familie
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The Check in person was rude and/or did not have the knowledge to look up reservation information. Seemed very unhappy to be there.
Overnattede 1 nat i januar 2024

2/10 Forfærdeligt

Jin

Forretningsrejsende
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Blood stains and roaches
I am usually not picky with the numerous hotel/motels stays and rarely make a complaint review but here i am. Room was filthy. Bed sheets had blood stains and other stains. Floor were not cleaned at all and it being a dark brown i am sure we missed a lot more stains. None of the counter tops were wiped with old piles of dust. Then we spoted a huge roach scurrying around the bathroom. The door key/door never worked and it took 3 times of reseting the cards to enter. Bith nightd we heard strangers kackling and screaming right outside our door. We had to make sure none of our belongings had any roached on them after seeing them on our floors. I would not be returning to this location and actually would like a refund at this point.
Overnattede 2 nætter i januar 2024

6/10 Okay

Benoit

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Hotel was in a great location! Parking was easy and staff were super friendly. Unfortunately, the heat in the room didn’t work, and the sheets were a bit stained. Overall not a bad spot for a night and for the price
Overnattede 1 nat i oktober 2023

2/10 Forfærdeligt

Dale

Rejste med partner
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
They ripped me off, switching between accounts and ended up charging both. Yhis will be concerning enough t boycot expedia.
Overnattede 2 nætter i december 2023

8/10 Udmærket

Kathryn

Overnattede 1 nat i december 2023

8/10 Udmærket

Brenda

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Adequate
Hotel was very clean. Adequate accommodation but the area was not very nice.
Overnattede 3 nætter i december 2023

2/10 Forfærdeligt

MARCUS

Forretningsrejsende
Disgustingly dirty. Homeless people all around.
Overnattede 1 nat i december 2023

2/10 Forfærdeligt

Gagan

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter

8/10 Udmærket

David

Synes godt om: Rengøring, service og personale

6/10 Okay

Safraz

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Door lock didnt work. Shower tap keeping leaking heavily. Room had an odour. Told that there was paid parking. On when i checked in.
Overnattede 1 nat i december 2023

4/10 Dårligt

howard

Rejste med familie
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
Not maintained. TV did not work properly. Could only get 1 channel. Told remotes are old so don’t work properly. Wallpaper peeling off walls in large pieces. Room was dark. Outlets for charging phones etc all broken and not usable. Looks like no one cares for property. Will not stay there again
Overnattede 1 nat i december 2023

4/10 Dårligt

ginny

Rejste med familie
Synes godt om: Service og personale, værelsets komfort
Good stay
I have no complaints about the stay. You get what you pay for. I was just very upset when we were leaving as the bed frame is broken and is sticking out at a few places and I ripped my blunstone on the frame. I suggest this gets fixed right away. Someone is going to get hurt Room 116
Overnattede 2 nætter i november 2023

8/10 Udmærket

Laura-May

Synes godt om: Rengøring, service og personale
Overnattede 1 nat i december 2023

10/10 Fremragende

Pierre

Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Staff was very helpful and welcoming. Area is a little sketchy!!! Make sure to lock your door…
Overnattede 1 nat i november 2023

2/10 Forfærdeligt

Kristen

Overnattede 1 nat i november 2023

4/10 Dårligt

Norman

Synes godt om: Service og personale
Overnattede 1 nat i november 2023

8/10 Udmærket

Jacqueline

Rejste med partner
Synes godt om: Rengøring, service og personale
Synes ikke om: Faciliteter
Location was handy to most places. While the front desk/ elevator area was a bit run down etc the room was comfy / large and worked well for our one night stay
Overnattede 1 nat i november 2023

6/10 Okay

Sébastien, Varennes

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
La propreté de l'hôtel est terrible. Les conduits sont engorgés de poussière (salle de bain, chambre, ascenseur), les tapis n'ont probablement pas été lavé depuis plusieurs années, principalement celui de l'ascenseur. Il y a des tâches de moisissures dans la salle de bain au plafond. La pôle du rideau du bain était brisé dans ma chambre, il y a des trous dans les murs. Des lampes avec des ampoules brûlées. Le service est courtois mais ils n'ont pas l'air très heureux de travailler là. L'extérieur de l'hôtel est atroce et le coin est intense surtout le soir. Je ne renouvelle pas mon expérience à cet endroit c'est certain.
Overnattede 1 nat i november 2023

8/10 Udmærket

Maryse

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2023