Verificeret
6/10 Okay
Vaughn
11. jul. 2026
Synes godt om: Service og personale
I don't believe the Expedia site should offer this hotel at this time
It does Otley and the hotel staff, both lovely, no favours.
It was not a well placed room, it was overly hot without cooling, the bathroom although modern let itself down in the shower particularly. It did not have a restaurant nor kitchen in use and was severely understaffed. Our pre requests could not be met. I am sad to give a poor review, as the staff were wonderful. But it did not represent value for money, was disappointing in more than one level and very difficult to navigate internally to our room. I hope the owners do their staff justice and customers give better ratings very soon.
Vaughn
Overnattede 1 nat i juli 2026