Hoteller i Orrick

"All good"

"Hotel in Richmond, Missouri, was nice and clean.Nice people.\nQuiet environment"

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"The hotel was located in an industrial area. It is older. The staff was pleasant. The room worked for sleeping sort of. The bed was uncomfortable and the pillows were poor. The hot water pressure coming out of the bathroom sink was low and the water never got hot. The shower worked. The breakfast was great! "

"Was not aware the pool was closed when we booked it."

"Room was okay. Door to patio stuck slightly open. Bathroom did not have any place to hang towels, except one short rod for a hand towel. Check-in was fast and easy. Gentleman who helped us was efficient and friends. During our two night stay, DeeDee worked the front desk over the weekend. She greeted guests as they entered, asking about their breakfast or their day. Truly a GREAT representative of the hotel. We easily walked to Royals games just across the street. Great location."

"Gave me a 2 bed room when I booked a 1 bed room then the room we was in didn’t have a key so he had to come unlock our room with his key because he said they were doing renovations "

"The good news: Guadalupe and her kitchen staff were very friendly and helpful. She made the biscuits from scratch and was constantly checking to see that all was good. The room was missing a remote for the TV, a hair dryer, and a coffee pot. The guy at the desk in the lobby in the evening made no effort to help. The only thing replaced during our 2-day stay was the hair dryer."

"The staff was very nice. It was, however, doing a brand remodel/renovation to become a Hilton Spark which made it a bit confusing to find. As a result the pool area and common area were not usable and there was no breakfast provided. Had i know about the renovations, i probably would have passed. "

"The staff was extremely helpful. The room and facilities were very clean. We could not have asked for a better experience."

"It was nice enough for what we needed. The beds were not comfortable for me, and they cut off breakfast too early. Breakfast was pretty bland and very basic, processed eggs and cereal. It was fairly clean. I've stayed in worse places but will try something else next time."

"Didn’t know the place was Haunted and had been on several TV shows due to the paranormal activity! Should have been disclosed during booking "

"Very clean and well maintained property "

"My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. "

"Stayed here twice, both times on weekdays. Rooms are nice, staff is excellent and casino was fun. My only gripe would be no food options for late night people like me. "

"Staff was great and we loved the room. We will be coming back to stay again. "

"If you are desperate and need a room for the night then this could be the place for you. The hotel is very dirty. You can see the filth in the shower, toilet seat. I had to got to the store and clean my room. The tv remote head sticky. Who knows when or if the bed sheets were changed. I had to use my sweater for a pillow. They serve breakfast but I didn’t eat it. "