Hoteller nær Ormesby Hall

"Not what I expected for the cost. More like a bed and breakfast. Would not use again"

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"-"

"The place is cosy and the bed was comfy, however there were no sockets next to the bed and worse, there was no water pressure in the shower at all. The staff promised to remedy it, but ultimately didn't do anything about it. Maybe a bad room, maybe a bad inn."

"We were very positively surprised by this hotel. Didn´t expect much, but the staff were so friendly and welcoming, and the breakfast was super. The rooms were clean and checkin and checkout was easy. We will definately come back if we ever come back to Middlesbrough."

"We stayed in an upgraded room which was fantastic except the shower pressure was diabolical. Breakfast was amazing, bed was really comfortable, staff were wonderful. We stayed in a non upgraded room a day before this stay and the shower was amazing but the room was really tired. Again the bed was super comfy and brekkie wonderful. "

"Great venue "

"Good service and experience "

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"Dirty "