Dear Søren, We greatly appreciate your feedback and are glad to see that you have had a pleasant stay and our customer service pleased you. The pleasure would be all of ours to serve you again and again for any of your future hospitality needs. Thank you and have a great day...

Dear Jan, We would like to thank you for taking time and give us a feedback regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

Thank you

Thank you for your comments with regards to your recent stay with us. We here at Days Inn Theme Park West strive to give our guests a quality product at affordable rates. We look forward to meeting and/or exceeding your expectations during your next stay with us here at Days Inn Theme Park West.

Thank you for the rating. We here at Days Inn Theme Park West strive to give our guests a quality product at affordable rates. We look forward to meeting and/or exceeding your expectations during your next stay with us.

Thank you, Taralyn, for taking the time to share your feedback with us. We appreciate your rating and would love to know more about your experience to see where we can improve and hopefully earn that extra star next time. If you have any specific comments or suggestions, please feel free to share them with us. We value your input and hope to have the opportunity to exceed your expectations in the future.

We're delighted to receive your 5/5 review! It's fantastic to hear that you found everyone on our team to be nice and friendly. Maintaining a welcoming atmosphere is important to us, and we're thrilled that you felt warmly greeted during your stay. Additionally, we're glad that you found our facilities clean and well-maintained. Providing a comfortable and pleasant environment for our guests is a top priority, and we're pleased that you enjoyed your experience with us.Thank you for taking the time to share your positive feedback about our staff and cleanliness. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

Thank you for your review! We're delighted to hear that you enjoyed our great location, clean rooms, and wonderful service. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay!

Thank you, Amanda, for your wonderful review! We are thrilled to hear that our staff made your stay enjoyable and that our pet-friendly policy added to your comfort. We always strive to deliver exceptional service and it’s gratifying to know we succeeded with your visit. We look forward to welcoming you and your furry friend back to our hotel soon!

Thank you so much, Michael, for your wonderful 5-star review! We're thrilled to hear that you had a great experience with us. If there's anything specific that stood out to you during your stay or if there's anything we can do to make your next visit even better, please let us know. We appreciate your support and look forward to welcoming you back again soon!

Hi Ron,I'm sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we take it seriously. If you're willing, could you please provide more details about what aspects of your stay didn't meet your satisfaction? We'd like to understand where we went wrong and see how we can improve. Your input helps us ensure a better experience for all our guests. Thank you for bringing your concerns to our attention.

Thank you for your fantastic review! We are delighted to hear that you enjoyed our location, and found our hotel to be clean and quiet. It's always our goal to provide a peaceful and comfortable environment for our guests.We appreciate you taking the time to share your experience, and we look forward to welcoming you back for another excellent stay at our hotel.Best regards,

Thank you for your positive feedback! We're glad to hear that you found our place nice and our staff welcoming, all at a reasonable price. We appreciate your recognition and hope to see you again soon for another pleasant stay with us.

Thank you for taking the time to review your stay with us. We're pleased to hear that you found your room clean and comfortable. Our team puts a great effort into maintaining the highest standards of cleanliness and guest satisfaction.We note your remark regarding feeling a bit uncomfortable, and while you didn't specify the details, we take your comfort very seriously. If there's anything specific about your stay that you'd like to discuss further, we encourage you to give us a call at 863-424-6099. We're here to listen and address any concerns you may have, ensuring a more enjoyable experience for your future visits.Thank you again for choosing us, and we look forward to the opportunity to make your next stay even better.

Thank you for taking the time to share your experience at our hotel. We're glad to hear that your overall stay was pleasant, but we're sorry to hear about the inconveniences you encountered.As a pet-friendly hotel, we strive to make all our guests, including our four-legged ones, feel welcome and comfortable. Our pet-friendly rooms are indeed located on the first floor to accommodate our guests and their pets more conveniently. We understand, however, that this can sometimes lead to unexpected smells in certain areas, and we apologize if this affected your stay.Regarding the smell near the ice machine, we sincerely apologize. We aim to maintain a clean and welcoming environment for all our guests and regret that we missed the mark during your visit. We appreciate you bringing this to our attention, as it helps us to improve our services. Please rest assured that we will be looking into more effective ways to ensure that all pet owners clean up after their pets to prevent such incidents in the future.Thank you once again for your feedback. We hope to have the opportunity to welcome you back for a more pleasant and enjoyable stay.

Thank you for your excellent review! We're thrilled to hear that your experience was so positive and appreciate you taking the time to share it. We look forward to welcoming you back in the future!

Thank you for your fantastic 5-star review! We're delighted to hear our location served you well and made it convenient for you to access everything you wanted to do during your stay. Our team strives to provide a welcoming and comfortable environment that's just a stone's throw away from the best attractions and activities in the area.We appreciate you choosing to stay with us, and it would be our pleasure to welcome you back for another excellent experience. If there's anything more we can do to make your next stay even more memorable, please let us know.

We regret to hear you decided not to stay with us based on the situation in our parking lot. The individuals you observed were most likely the lawn care company employees, who store their equipment and vehicles at the rear of the adjacent strip mall where they have an office, or construction crews who are our guests while working on projects in the area. Their presence late afternoon into the evening time is typical as they return from their day's work.We ensure all guest vehicles are registered at check-in to maintain security and comfort for everyone staying with us. Our layout, requiring passage by the front office for access, further enhances this security measure.We take the security and comfort of our guests very seriously, employing measures like registering all guest vehicles at check-in. It's unfortunate you felt uncomfortable, leading to your decision not to check in, especially given the misconceptions about the people in the parking lot.While we respect your decision, we stand by the safety and security of our property. Should you reconsider, we're here to offer the comfortable and value-driven experience we're known for.

We're delighted to hear about your satisfaction with the cleanliness of your room. Our housekeeping team works diligently to ensure every guest enjoys a clean and comfortable stay. Thank you for taking the time to acknowledge their efforts. We look forward to welcoming you back for another spotless experience!

Thank you for your kind words and the 4-star review! We're thrilled to hear you found our hotel very clean and our staff attentive. We always strive to provide our guests with a comfortable and welcoming experience, and it's great to know we've succeeded. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. Looking forward to welcoming you back!------------------¡Gracias por sus amables palabras y la reseña de 4 estrellas! Nos alegra mucho saber que encontró nuestro hotel muy limpio y a nuestro personal atento. Siempre nos esforzamos por proporcionar a nuestros huéspedes una experiencia cómoda y acogedora, y es genial saber que lo hemos logrado. Si hay algo que podamos hacer para que su próxima estancia sea aún mejor, no dude en hacérnoslo saber. ¡Esperamos darle la bienvenida de nuevo!

Thank you for taking the time to rate your stay with us. We're glad to see that you had a generally positive experience, and we aim to turn that 4-star rating into a 5-star experience the next time around. If there are specific areas where you felt we could improve, please don't hesitate to share. Your feedback is invaluable to us as we continue to enhance our service and facilities. Looking forward to welcoming you back soon!

Thank you for your kind words about Frankie; she indeed is a valued member of our team, and we're delighted she made such a positive impression! Regarding housekeeping, to maintain our commitment to providing excellent value, we schedule room cleanings for stays of four days or more. However, we are always ready to provide extra supplies or amenities upon request at our front desk, available 24/7. We appreciate your understanding and feedback, which helps us balance quality service with value for our guests.

We received your review and wanted to address your concerns. Our records show that upon check-in, there was a request to cancel your reservation due to an early job completion. As explained, our cancellation policy is in place to manage last-minute booking changes, which unfortunately didn't allow for a refund at that time.Regarding the room condition, we made efforts to accommodate your standards by offering an alternative room, which you initially accepted. We're sorry to hear you ultimately chose not to stay. We always encourage guests to connect to our complimentary Wi-Fi for any potential cellular service issues in the area.We strive to offer a straightforward and quality experience for all our guests, and we regret any misunderstanding that occurred during your brief visit. We'll take your feedback as an opportunity to review our guest service procedures.

Thank you for your fantastic review! We're thrilled to hear about your positive experience with our front office team and the cleanliness and comfort of our rooms. It's our top priority to provide exceptional customer service and ensure every guest enjoys a clean and cozy stay. Your compliments to our housekeeping staff are greatly appreciated, and we'll make sure to pass along your kind words.We look forward to welcoming you back for another outstanding stay at our hotel. Thank you for choosing us, and see you again soon!

Thank you so much for your glowing review! We are thrilled to hear that your stay with us was to your satisfaction. Knowing that you found your room clean and comfortable truly warms our hearts and reinforces our commitment to maintaining high standards.We're equally pleased that our staff and management made a positive impact on your experience. Our team strives to provide a welcoming and supportive environment for all our guests, and your kind words affirm their dedication.Hearing that you consider us the best value for your money in Florida is the highest compliment we could receive. We're delighted you're planning to return next year, and we look forward to welcoming you back with the same warmth and friendliness you experienced during your recent stay.Thank you once again for choosing our property for your stay in Florida. Your satisfaction is our priority, and we're so glad we could provide you with a memorable experience. See you next year!Warmest regards,

Thank you for taking the time to share your feedback regarding your recent stay with us. We're pleased to hear that you found our staff extremely friendly, helpful, and courteous, and that the quietness and comfort of your room met your expectations.We sincerely apologize for the issues you encountered with the cleanliness of your room. We want to assure you that comforters are indeed washed between guests, but it appears the one in your room may have had stubborn stains that required additional spot cleaning, which unfortunately may have been overlooked by our housekeeping team. This is not up to our standard, and we are addressing this oversight immediately to ensure it does not happen again.Regarding the bathroom, the marks around the non-slip strips in the bathtub are actually adhesive flakes that can separate from the strips after cleaning. We understand this can be concerning, and our team is currently investigating and looking for a solution to prevent this issue in the future.We also want to clarify that our floors are mopped between guests and during all housekeeping services. However, your feedback indicates that there may have been a lapse in our cleaning process during your stay. This is being taken very seriously, and we are implementing measures to ensure our cleaning protocols are rigorously followed to prevent such incidents.Your safety and comfort are our top priorities, and we are deeply concerned about the pill you found on the floor. This is a serious issue, and we are reviewing our cleaning procedures to ensure a more thorough inspection of our rooms.While we're glad to hear you would consider staying with us again due to the comfort and quietness of our accommodations, we understand that there is room for improvement in our cleanliness standards. We are committed to making the necessary improvements to provide a better experience for all our guests.Thank you once again for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and demonstrate our commitment to your comfort and satisfaction.

Thank you for taking the time to leave us a 4 out of 5 review. We appreciate your straightforward feedback, acknowledging that your experience with us was "OK." While we're glad to hear that your stay met your basic expectations, we recognize the importance of not just meeting but exceeding our guests' experiences.We're continuously striving to enhance our services and facilities to ensure every guest enjoys a memorable and comfortable stay. Your feedback is crucial in guiding our efforts to improve. If there are specific areas you believe we could improve upon or particular amenities you felt were lacking, we would greatly appreciate your insights.Our goal is not just to meet the standard but to create an exceptional experience for all our guests. We hope to have the opportunity to welcome you back and to elevate your experience from "OK" to outstanding.Thank you once again for choosing to stay with us, and please feel free to reach out with any further comments or suggestions.

We're truly sorry to hear about your experience with the bathtub during your stay. Please be assured that our bathtubs, including non-slip strips, are cleaned meticulously between each guest and receive regular housekeeping attention. It's important to note that over time, the cleaning solutions we use can make the non-slip strips become semi-transparent, revealing the adhesive beneath, which might be mistaken for dirt. This, however, does not compromise the cleanliness of the tub. We understand how this perception might have affected your comfort and shower experience. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us to improve our guest experience.

Thank you for your wonderful review and for choosing to stay with us multiple times! We're delighted to hear that you appreciate the care and effort we put into maintaining our hotel. It's rewarding to know that the comfort of our beds and pillows contribute to a restful night's sleep for our guests. We take great pride in our property, and despite its age, we strive to offer a clean, comfortable, and affordable experience for everyone who walks through our doors. Your satisfaction and continued patronage mean the world to us, and we look forward to welcoming you back for many more stays in the future.

Thank you for taking the time to share your review. We're pleased to see that you had a positive experience overall during your stay with us. It's always our goal to provide a comfortable and enjoyable visit for all our guests.While we're glad to see a high rating, we understand that there's always room for improvement. We'd love to hear more about your stay and any specific areas where you felt we could do better. Feedback from our guests is invaluable as it helps us to enhance our services and ensure that future stays are even more satisfying.We look forward to welcoming you back and hope to earn that extra star on your next visit by exceeding your expectations in every way possible.Warm regards,

Thank you for your feedback. We're addressing the concerns you raised about cleanliness and odor with our team to ensure our standards are fully met. We aim for every guest's stay to be comfortable and welcoming, and we regret any inconvenience you experienced.We value your input and are working on improvements. Should you choose to stay with us again, we're committed to providing a better experience. For any further assistance or to discuss your stay, please contact us directly.

Thank you for taking the time to leave us such a fantastic review! We are thrilled to hear that you found our newly renovated hotel to be perfect for your needs. Our team works tirelessly to ensure that every aspect of our guests' stays are comfortable, convenient, and enjoyable, and it's rewarding to see these efforts reflected in your experience.We're so glad you enjoyed your visit and found everything to your liking. It's always our goal to provide a welcoming and satisfying stay for all our guests, and feedback like yours serves as a wonderful encouragement to our team.Thank you once again for choosing us for your stay. We look forward to welcoming you back in the future for another nice experience.

Thank you for your positive rating and feedback. We're glad to hear your overall experience was excellent! We sincerely apologize for the inconvenience with the pancake machine being out of order during your stay. Unfortunately, it malfunctioned due to improper use by a guest, but please rest assured, it was cleaned, repaired, and fully functional. We understand the disappointment of missing out on our pancakes and appreciate your understanding. We look forward to welcoming you back and ensuring you enjoy all aspects of our breakfast offerings, including our pancake maker, on your next visit.

We sincerely apologize for the experience you had during your stay, particularly with the cleanliness of the bathroom. The condition you described is clearly not up to our standards, and we will immediately address this with our housekeeping team to ensure it does not happen again. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.

We're delighted to hear that you found our staff helpful during your stay! Regarding the pool area, we understand the desire for loungers and a hot tub. Unfortunately, due to a mix-up, the loungers we ordered weren't available during your visit. However, we're pleased to inform you that the correct ones have now arrived. As for the addition of a hot tub, while we see the appeal, our space limitations and commitment to maintaining value-based accommodations have guided our current amenities. We appreciate your feedback and hope these enhancements improve your next stay with us.

Thank you for taking the time to share your review and for acknowledging the pleasant service provided at check-in, as well as the cleanliness of our rooms. We're glad to hear that you found the bed comfortable and hope it contributed to a restful stay.We apologize for any discomfort caused by the strong chemical smell you noticed. This odor is from our industry-leading ozone technology cleaning system, which we use to thoroughly clean and sanitize each room before guest arrival. This system ensures the highest level of cleanliness and safety for our guests, although we understand that the scent can be strong immediately after use.Please be assured, the smell dissipates quickly, leaving the room sanitized without lasting odors. We appreciate your understanding and patience as we prioritize health and safety through this advanced cleaning process.We hope this explanation helps, and we look forward to the opportunity to welcome you back for another stay, aiming for a full 5/5 experience next time.Warm regards,

Thank you for the fantastic 5-star review! We are thrilled to hear that your stay with us met your expectations, especially in terms of value for money.Our team works hard to ensure we offer competitively priced accommodations without compromising on quality, and it's rewarding to see these efforts appreciated. Your positive feedback serves as a great encouragement to all of us.We look forward to welcoming you back for another excellent stay in the future. Thank you for choosing our hotel!

Thank you for taking the time to rate your stay with us. We're glad you had a positive experience overall and appreciate your feedback. If there's anything specific we can improve upon for your next visit, we'd love to hear from you. Looking forward to welcoming you back soon!

Thank you for taking the time to share your feedback, Gina. We're glad to hear you found the bed comfortable and appreciated the functioning air conditioner and the ability to open a window for fresh air. We understand that the aesthetics of our rooms did not meet your expectations, and we're sorry to hear that the colors and design did not provide the tranquil and welcoming atmosphere you were hoping for. We're also concerned about your experience with the bedspread and our front desk staff's demeanor. We strive to provide a clean, comfortable, and friendly environment for all our guests, and we will certainly take your comments into consideration as we continually work to improve our guest experience. Thank you again for sharing your thoughts, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.

Thank you so much for your wonderful 5-star review! We're delighted to hear that you consistently enjoy your stays with us. Your recognition of our efforts to maintain and care for our hotel is truly appreciated.We take great pride in providing a great experience at a reasonable price, and it's heartening to know that this resonates with our guests. Your comments about our commitment to our property and our guests mean a lot to us.We look forward to continuing to serve you with the same dedication and care during your future stays. Thank you for choosing us and for acknowledging our hard work!

Thank you so much for the perfect rating! We're thrilled to hear that your stay with us was enjoyable and met all your expectations. Our team works hard to create a clean, friendly, and safe atmosphere, and it's wonderful to know that our efforts have made a positive impact on your experience.Your kind words about our customer service representative, Jay, are greatly appreciated. We're glad he could assist you and provide valuable information about the area. His courteous and friendly approach is a big part of what we strive for in guest satisfaction.We are delighted that you're planning to return and look forward to your next visit. Thank you again for choosing to stay with us and for taking the time to share your experience.Warm regards,The SureStay Hotel Team

Thank you for your 5-star rating! We're thrilled to see you had a great experience with us. If there's anything specific you particularly enjoyed or any feedback you'd like to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to welcome you back soon for another excellent stay at SureStay Hotel. Thank you for choosing us!

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your check-in experience with Frankie was exceptional. It's always our goal to provide fast, friendly, and hassle-free service, and it's great to know that we hit the mark for you.Your kind words will definitely be passed along to Frankie. Positive feedback like yours serves as an encouraging reminder of our commitment to excellent service.We hope to welcome you back soon for another seamless experience at SureStay Hotel by Best Western Clermont Theme Park West.

Thank you for awarding us a perfect score! We are thrilled to see that you had a wonderful experience at our hotel. It's always encouraging for our team to receive such positive ratings.We hope to have the pleasure of welcoming you back again soon for another great stay at the SureStay Hotel by Best Western Clermont Theme Park West.Warm regards,

Thank you for awarding us a perfect score! We are thrilled to see that you had a wonderful experience at our hotel. It's always encouraging for our team to receive such positive ratings.We hope to have the pleasure of welcoming you back again soon for another great stay at the SureStay Hotel by Best Western Clermont Theme Park West.Warm regards,

Thank you so much for your perfect rating and kind words about our hotel. We are thrilled to know that you appreciated our well-kept location. Our team works hard to ensure our guests have a comfortable and enjoyable stay, and your feedback is a wonderful affirmation of their efforts.We look forward to welcoming you back to our hotel in the future for another great experience. Thank you for choosing to stay with us!

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with us. Your satisfaction is our top priority, and knowing that we met your expectations brings us immense joy. We look forward to welcoming you back for another exceptional stay in the future. Thank you for choosing us, and for taking the time to share your feedback!

Dear Walesia,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by our pool being out of service during your stay. Please note, the closure of the pool has been listed on Expedia since the end of September 2023 due to ongoing upgrades. Additionally, we have placed a sign in our front office at check-in to inform our guests about this.We understand how much enjoyment a pool can add to a stay, especially for children, and we regret that this was not available for your daughter. The good news is that our upgrades are now complete, and we are simply awaiting final approval from the state inspector, which has been slightly delayed due to the holiday season.We hope to welcome you back in the near future when our pool is fully operational and ready for guests to enjoy. Thank you again for choosing to stay with us, and we appreciate your understanding.Best regards,