6 soveværelser5 badeværelserPlads til 12 personer264 m2
Populære faciliteter
Pool
Boblebad
Køkken
Vaskemaskine
Tørretumbler
Gratis Wi-Fi
Tilføj datoer for priser
Om overnatningsstedet
Private Pool, Spa, Games room + Inclusive Resort Amenities
Welcome to The Haven at Solterra Resort - a state of the art, gated Resort only 11 miles from Walt Disney World!
We welcome seasoned primary bookers/travelers aged 25 and over and their young families in this truly amazing family home! Groups largely consisting of those close to or under 25 or living in the local area are not able to rent this home. The home has 6 bedrooms, 4.5 bathrooms, sleeps 12, has a South facing pool/spa (hot tub) with water views. It is a short walk to the Clubhouse! The home is perfect for a large family or multiple families vacationing together. There are two living areas so groups can enjoy different types of entertainment.
Special Features: * Air Conditioned throughout * South facing Pool/Spa (Hot Tub) * 24/7 access via your own unique door code (changed with each guest) * If you would like to rent a Gas BBQ grill, please inquire.
Bedrooms: Bedroom 1 - Master with King bed, ceiling fan, 32" flat screen TV, and en-suite bathroom (ground floor) Bedroom 2 - Master with King bed, ceiling fan, 32" flat screen TV and jack and jill bathroom leading to Bedroom 3 (upstairs) Bedroom 3 - Two Twin beds, ceiling fan, 32" flat screen TV (upstairs) Bedroom 4 - Two Twin beds, ceiling fan, 32" flat screen TV (upstairs) Bedroom 5 - Queen bed, ceiling fan, 32" flat screen TV (upstairs overlooking pool) Bedroom 6 - Master with King bed, ceiling fan, 32" flat screen TV, and en-suite bathroom (upstairs front of house) All linens, bedding, hangers are provided
Bathrooms: Bathroom 1 - En-suite bathroom off bedroom 1 with walk in glass shower unit, sink and toilet (downstairs) Bathroom 2 - Jack and Jill bathroom between bedrooms 2 and 3 with bathtub/shower overhead, double sink and a door to a private toilet (upstairs) Bathroom 3 - Family bathroom with bathtub/shower overhead, sink and toilet (upstairs hallway) Bathroom 4 - En-suite bathroom off bedroom 6 with walk in shower unit, sink and toilet Half Bathroom - Sink and toilet (downstairs hallway) * All towels and hair dryers are provided
Child Friendly:
For the little ones, there is a Pack-n-Play (travel cot), highchair and umbrella stroller. You will also find children's plates, cups and utensils. * There is also a Play Station 3 games consul with games and the Games Room!
Dining Room:
As you enter this professionally decorated resort home, you will be greeted by the spacious open concept entryway and dining room. The dining room has a large dining table that seats 8 and leads to the kitchen.
Game Room: This home also features a Pool Table, Air Hockey Table, and Pub-Style seating. Kitchen: The kitchen is fully stocked with everything you need for a quick snack to a large meal. Overlooking the breakfast bar with two bar stools is the spacious living room and a breakfast nook that seats 4. Laundry Area Washer (with two sachets of detergent to get you started), dryer, iron and ironing board. Living Room Has two sofas, a large 60" flat screen TV, ceiling fan, sliding doors leading to the pool area. Parking There is parking on the driveway for 2 cars. If additional parking is required, you may park on the street but please ensure you park within the newly painted white parking lines. Pool Area This home Features a large south facing Pool and Spa (Hot Tub). There are 4 loungers on the extended patio area as well as an outdoor dining set for 6. There is a hand rail for the pool and the spa. Some of our guests have mentioned the beautiful sand hill cranes and other exotic birds flying around in the backyard! Pool Heat Description * The pool and spa (if applicable) can be heated on request and for an additional charge. * Pool Heat is recommended during winter, early spring and during cooler weeks in summer. * Pool heat is necessary if your home has a spa interconnected with the pool and you want to have the spa hotter than the pool temperature. * Pool heat is set to 88 degrees F and if there is a spa, the spa will function is set to 100-102 degrees F. The achieved temperature will vary according to the weather conditions of the day/night and is not guaranteed. * The pool heater runs for approximately 12-15 hours each day and will turn off overnight. Pool Heat Pricing * The pool in this home can be heated on request and is an optional extra. It can be heated for a minimum of 5 consecutive days ($175 plus tax) and the cost for heat is $35 for each night plus tax. If during the course of your stay, you decide to purchase pool heat, then there is an additional charge to cover the cost of sending out a technician to activate the system which is $40. * Once activated, pool heat must remain on for the duration of your stay. Exceptions can be made to stays longer than 14 nights. * Pool heat must be requested and paid for at least 48 hours prior to arrival to avoid an additional activation fee of $40. This fee is payable to enable an engineer to attend to the activation of the system. * Example: Pool heat will cost $245 plus tax for a 7 night stay if requested and paid for 48 hours prior to arrival. The Retreat (Upstairs Living Room) This second living space is perfect for relaxing. It has a large sectional couch and a massive 70" flat screen TV, ceiling fan, and a Play Station 3 games console for your enjoyment! Solterra Resort * Luxury Clubhouse and Cabanas * Free Wifi * Resort style, heated pool with children's pool, water slide and lazy river * Outdoor recreation areas * Children's playground * Tennis Court * Fitness Center * Hot Tub/Spa * Poolside Cafe/Bar * Gated community (24 hour attendant) Upon arrival, you will find an initial start up of supplies for your use. Supplies provided are: * 1 x roll of paper towels * 1 x new dish sponge * 2 x dishwasher tablets * 1 x small dish soap * 1 x trash bag per bin * 1 x toilet roll in each bathroom * 2 x sachets of laundry soap * Small hand soaps in each bathroom * For all of your other needs, there are grocery stores within 3 miles (Publix, Aldi) * In addition to your groceries, we highly recommend purchasing additional items to the startup list above - especially extra toilet paper, paper towels and trash bags.
*Please note that from September 01, 2023, Solterra Resort has introduced a new access fee for guests who may wish to make use of the community facilities and pool area.
The use of the facilities is optional and so the charge is only applicable for groups who wish to make use of the facilities at the resort center. The fee, paid on site to the resort center directly is a one-time $35 total for groups of 1-12 guests or $45 total where 13+ guests are staying. This is a one-time charge for the entire stay and is paid on site to the resort itself. The charge is applied by the resort, on-site to any guests staying at any home booked at Solterra resort however booked but only where a group wishes to use the resort area.
Of course, in such a well-appointed home, with a private pool, loungers, shaded lanai, and space for all the family, the choice of going to the resort center is entirely yours. Either way we know you will have a fabulous stay at our home in Solterra resort and look forward to your stay!
Additional Information Check in from: 4pm Check out by: 10am * If you would like an earlier check in or a later check out, please inquire 24 hours prior (fees may apply). Upon booking guests are required to provide: - Identification in the form of Driver’s License - ID selfie - The names and ages of all adults who will be attending the property - Signed rental agreement We reserve the right to require all adult guests to provide identification. All of these items must be completed within 24 hours of placing the reservation or prior to arrival (whichever is sooner). Where this is not completed, the booking is liable to cancelation without further notice or refund. The occupancy limit for this property applies 24 hours a day and all reservations require completion of an electronically signed rental agreement, agreeing to the conditions of the rental which includes that no parties are permitted at this home. All prices and/or descriptions are subject to change. Although every precaution is taken, errors in prices and/or descriptions do occur on our website and in printing. We reserve the right to correct any such error.
If you cancel your reservation within the designated cancellation period, you will be eligible for a full refund. However, please note that 3.5% of any payments made will be deducted to cover card processing fees. This fee applies to each transaction, as we incur these charges from the payment provider whenever a transaction is processed or refunded. The remaining balance will be promptly returned to your account.
Faciliteter på overnatningsstedet
Pool- og spafaciliteter
Boblebad
Massage
Opvarmet pool
Privat pool
Internet
Tilgængeligt i villaen: gratis Wi-Fi
Parkering og transport
Bil anbefales
Parkeringsmulighederne på stedet omfatter en garage
Køkken
Brødrister
Kaffe-/temaskine
Kogeplade
Køkkengrej, tallerkener og køkkenredskaber
Køkkenø
Køleskab
Mikrobølgeovn
Opvaskemaskine
Ovn
Spisning
Spisebord
Soveværelser
6 soveværelser
Sengelinned til rådighed
Badeværelse
4,5 badeværelser
Håndklæder til rådighed
Hårtørrer
Opholdsområder
Spisebord
Underholdning
Smart-tv
Spil
Udendørsarealer
Have
Indhegnet gårdhave
Tøjvask
Vaskemaskine
Vaskeri
Arbejdsområder
Kontor
Skrivebord
Komfort
Aircondition
Varme
Kæledyr
Kæledyr er ikke tilladt
Hjælp til personer med et handicap
Røgfrit overnatningssted
Service og tjenester
Concierge-tjenester
Strygejern/strygebræt
Områdets højdepunkter
Tæt på en zoologisk have
Tæt på et hospital
Tæt på et kurbad eller en spa
Tæt på et shoppingoutlet
Oplevelser
Billiard-/poolbord
Bordfodbold
Motionscenter
Opvarmet pool
Spillehal/spillerum
Tennis
Vandland
Basketball i nærheden
Forlystelsespark i nærheden
Fuglekiggeri i nærheden
Mulighed for at sejle i motorbåd i nærheden
Mulighed for at svømme i nærheden
Naturvandringer i nærheden
Sikkerhedsforanstaltninger
Kuliltedetektor ikke angivet (værten har ikke angivet, om der er en kuliltedetektor på overnatningsstedet – medbring eventuelt en bærbar detektor)
Røgalarm (værten har angivet, at der er en røgalarm på overnatningsstedet)
Brandslukker
Generelt
Enhedens størrelse: 264 kvadratmeter
Have
Overnatningsstedet ligger i et resort
Lignende overnatningssteder
The Haven At Solterra Resort By Shine Villas 523 6 Bedroom Villa
Solterra Resort
The Haven At Solterra Resort By Shine Villas 523 6 Bedroom Villa
Dette overnatningssted administreres gennem vores samarbejdspartner Vrbo. Du modtager en e-mail fra Vrbo med et link til en Vrbo-konto, hvorfra du kan ændre eller afbestille din booking
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.
Vi bør nævne
Det anbefales at have en bil for at komme til og fra dette overnatningssted
Om området
Denne villa befinder sig i Solterra Resort – et område i Davenport, der ligger tæt på forlystelsesparker. Reunion Resort Golf Course og ChampionsGate Golf Club er begge oplevelser, som er et besøg værd. Er du derimod i shoppehumør, er både Old Town og Disney Springs™ oplagte steder at besøge. Rejser du med børn? Gå ikke glip af Walt Disney World® Resort, eller oplev ESPN Wide World of Sports Complex og stedets arrangementer og sportsbegivenheder. Med mulighed for motorbådssejlads og svømning i nærheden er der rig lejlighed til at dyrke vandsport i og på vandet. Besøg vores rejseguide til Davenport
USA Water Ski & Wake Sports Foundation Hall of Fame Museum
7 min. kørsel - 8.7 km
Providence golfklub
8 min. kørsel - 7.0 km
ChampionsGate Golf Club
8 min. kørsel - 6.7 km
Sådan kommer du rundt
Kissimmee Station - 21 min. kørsel
Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min. kørsel
Restauranter
Wawa
6 min. kørsel
McDonald's
7 min. kørsel
Dutch Bros Coffee
7 min. kørsel
McDonald's
7 min. kørsel
7-Eleven
7 min. kørsel
Ofte stillede spørgsmål
Har Private Pool, Spa, Games room + Inclusive Resort Amenities en pool?
Ja, dette overnatningssted har en pool. Blandt pooltyperne finder du en opvarmet pool.
Er Private Pool, Spa, Games room + Inclusive Resort Amenities et kæledyrsvenligt overnatningssted?
Nej, kæledyr er ikke tilladt på dette overnatningssted.
Hvor meget koster parkering hos Private Pool, Spa, Games room + Inclusive Resort Amenities?
Der er mulighed for parkering på overnatningsstedet.
Hvornår er indtjekning på Private Pool, Spa, Games room + Inclusive Resort Amenities?
Indtjekning starter kl. 16.00.
Hvornår er udtjekning på Private Pool, Spa, Games room + Inclusive Resort Amenities?
Udtjekning er kl. 10.00.
Hvor ligger Private Pool, Spa, Games room + Inclusive Resort Amenities?
Denne villa med familievenlig profil ligger i Davenport, kun 4,6 km fra Reunion Resort Golf Course og ca. 10 km fra ChampionsGate Golf Club og Posner Village. Derudover ligger Providence golfklub og Jack Nicklaus Course ca. 10 km derfra.
Anmeldelser
Anmeldelser af Private Pool, Spa, Games room + Inclusive Resort Amenities
9,0
Fantastisk
Alle de viste anmeldelser er indsendt af rigtige gæster. Kun rejsende, som har booket et ophold hos os, kan indsende en anmeldelse. Vi verificerer anmeldelser i henhold til vores retningslinjer og offentliggør alle anmeldelser, hvad enten de er positive eller negative.Flere oplysningerÅbner i et nyt vindue
8,6
Rengøring
9,2
Området
Bedømmelse på 10 − Fremragende. 35 af i alt 54 anmeldelser
10 - Fremragende
35
Bedømmelse på 8 − Udmærket. 13 af i alt 54 anmeldelser
8 - Udmærket
13
Bedømmelse på 6 − Okay. 4 af i alt 54 anmeldelser
6 - Okay
4
Bedømmelse på 4 − Dårligt. 0 af i alt 54 anmeldelser
4 - Dårligt
0
Bedømmelse på 2 − Forfærdeligt. 2 af i alt 54 anmeldelser
2 - Forfærdeligt
2
Anmeldelser
Verificeret anmeldelse
10/10 Fremragende
Quante W.
5. jul. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Everything was great about the stay..
Overnattede 2 nætter i juli 2026
Verificeret anmeldelse
10/10 Fremragende
Alataisha D.
20. jul. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
The stay was great. I only gave 4 stars for cleanliness because there was some cigar wrappers and debris in the pool. Other than that the stay was great.
Overnattede 3 nætter i juli 2026
Verificeret anmeldelse
10/10 Fremragende
SETH S.
27. apr. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
House was perfect for occasion.
Overnattede 3 nætter i april 2026
Verificeret anmeldelse
8/10 Godt
Fred W.
13. mar. 2026
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This house is on a lovely lot overlooking a lake. It is large and can accommodate a family nicely. The pool and spa heater warmed the water well even though it was very cold. Overall this house provides good value for the area. I would stay here again if I’m in the area.
Overnattede 5 nætter i februar 2026
Verificeret anmeldelse
10/10 Fremragende
Inna S.
12. jul. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Excellent
For hungry for sun Alaskans it was excellent place to stay
Overnattede 4 nætter i juni 2025
Verificeret anmeldelse
10/10 Fremragende
Justin R.
17. jul. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful home in a nice community. Pool was perfect. All amenities very close.
Overnattede 5 nætter i juli 2025
Verificeret anmeldelse
10/10 Fremragende
Rene N.
24. feb. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Family get away
House was spacious- quick walk to resort pool area
Overnattede 4 nætter i februar 2025
Verificeret anmeldelse
10/10 Fremragende
Karen B.
25. maj 2026
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
We really enjoyed our stay at Solterra Resort - the villa is big, beautifully decorated and furnished, with a lovely sun deck and pool that gets the sun all day and evening.The cleanliness was not 100% - there were large ‘dust bunnies’ in the room corners/behind doors, and most of the skirting boards (base boards) had a thick layer of dust on them. The bedroom floors were gritty and dusty on the night we arrived - we took to wearing sliders at all times so our socks/feet stayed clean.The kitchen wasn’t particularly well stocked (only one baking tray and tea towel, no oven gloves, the largest pot on it had one handle as the other was broken); I emailed the Shine Villas team and someone came by that day to drop off baking trays, oven gloves and tea towels - what fantastic service!We loved this villa - it has a lot of bedrooms/bathrooms/living space and was in a great location close to really nice restaurants and the on-ramp to the I4. It could be very noisy when outside by the pool - a lot of other renters in the resort seemed to play their music at top volume poolside, so it wasn’t as tranquil as we’d expected, but overall we loved the villa, loved the location and would happily return. We had no issues with entering the property using the door code, and Shine Villas were extremely responsive whenever I needed to ask a question.
Overnattede 14 nætter i maj 2026
Verificeret anmeldelse
10/10 Fremragende
Richard M.
22. mar. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Beautiful home
Loved staying here. The pool and hot tub were great. House is beautiful and very big. Game room was fun.
Overnattede 5 nætter i marts 2025
Verificeret anmeldelse
10/10 Fremragende
David K.
11. maj 2021
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Quiet and Relaxing
The house, pool, and location were perfect for our needs. A quiet and restful stay is what we were looking for and is exactly what we got.
Overnattede 7 nætter i maj 2021
Verificeret anmeldelse
10/10 Fremragende
Laura O.
29. mar. 2024
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Relaxing stay!
Our two families had a wonderful time. Kids loved the private pool. Location was perfect for all our planned activites.
Overnattede 7 nætter i marts 2024
Verificeret anmeldelse
10/10 Fremragende
anthony m.
19. jun. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Long weekend
Villa was at advertised. Very clean. Very spacious. Would definitely start here again.
Overnattede 5 nætter i juni 2025
Verificeret anmeldelse
8/10 Godt
Chris Q.
13. jan. 2020
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Nice place and location. Comfortable too
Great time at this place. Easy and comfortable
Overnattede 8 nætter i december 2019
Verificeret anmeldelse
10/10 Fremragende
Benjamin V.
18. feb. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Incredible family vacation!
We had the best time! Swimming in the pool and enjoying the hot tub, watching movies and eating meals around the table. It was incredible! Thank you so much.
Overnattede 6 nætter i februar 2025
Verificeret anmeldelse
10/10 Fremragende
Aaron E.
13. feb. 2021
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Great property
House was clean, property manager was very responsive. Kids had a blast! Would recommend.
Overnattede 4 nætter i januar 2021
Verificeret anmeldelse
10/10 Fremragende
Claud R.
19. aug. 2022
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
This was a good place to stay
The only issue we had was the hot tub did not heat properly. Other than that is was a beautiful place.
Overnattede 8 nætter i januar 2022
Verificeret anmeldelse
6/10 Okay
Kelly B.
13. mar. 2026
Synes godt om: Rengøring, beliggenhed, annoncens rigtighed
Synes ikke om: Indtjekning, kommunikation
Pros: The house is beautiful and very clean.Cons: the management company was very subpar with communication. To the point I had to call VRBO and even then, they did not pick up even VRBO's phone calls. Check in was very frustrating due to them not communicating. We also paid to have the pool and hot tub heated and upon arrival it was freezing cold. They did not send out a technician until Wednesday which was day five of our stay to fix the problem. We only had two days that we were able to use the hot tub and pool. They did not want to give a reimbursement for the days we could not use the pool or hot tub, just kept thanking us for our understanding and then they finally offered only for two days and then four when we were out five days for the use of the hot tub and pool. We had to again contact VRBO which again tried to call them with no success. VRBO ended up giving us the refund for the five days. I was glad that everything was documented on the app correspondence between the management company and myself. We have rented many homes in the past, but I would avoid re-renting from this management company. (Shine Villas)
Overnattede 7 nætter i februar 2026
Verificeret anmeldelse
8/10 Godt
Nicholas d.
2. jan. 2025
Synes godt om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Orlando over Christmas Time
Overall good experience and house accommodated our family well. We had 12 in our group including 9 adults and there was plenty of room. Pool took until second day in our trip to warm up but once it did, was very nice and warm! Host responded to any of our needs or request. Our entrance code did not work to get us in at check-in but host team worked diligently to get corrected for us in timely manner.
Overnattede 5 nætter i december 2024
Verificeret anmeldelse
2/10 Bundkarakter
Eric T.
3. jan. 2025
Synes ikke om: Rengøring, indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Complete waste of time
This people have no communication skills, they cancelled my reservation with no explanation and when I called the they hanged up on me. Very rude and unprofessional you should not waste your time with them.
Overnattede 1 nat i december 2024
Verificeret anmeldelse
8/10 Godt
Skye L.
23. sep. 2022
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Anniversary Stay
Our stay was great. Home is in a great location. Home was spacious and accommodated my whole family. Check in at the gate was my best experience in an “Orlando” Disney Trip thus far.
The pool area was comfortable and quiet. The little ones jumped in every evening when we returned home.
My only complaint is cleanliness. Whom ever you have as a housekeeper between stays are truly only surface cleaning. They aren’t truly checking things between guest. And it’s something you definitely should look into.
The managing team is EXCELLENT! Quick, responsive, and extremely helpful. Thank you for a great week.
Overnattede 7 nætter i september 2022
Verificeret anmeldelse
8/10 Godt
Rachael B.
3. maj 2025
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Excellent location, however...
Property is in a beautiful location with plenty of space around it and overlooking a huge lake with plenty of wildlife.The property itself was ok, it is in need of some updating, especially headboards that fit securely onto bed frames, general decoration including curtains in the downstairs living/family room. The property was surface clean but could do with a real deep clean, particularly in the bathrooms where mould is showing. We also suffererd with multiple bites which mainly occured during the night whilst sleeping, leaving us with suspicion of bedbugs, but, we cannot 100% confirm this. We had a few problems with tv remotes and also the front door keypad not working. Although I reported it to the management company immediately, unfortunately a few members of our party were locked out for approx 2 hours. However, it was agreed, due to this inconvenience that we could have a late checkout of 1pm on our day of departure. Unfortunately, the cleaners were not made aware of this & turned up to the property at 10am. To summarise, large property ideal for families in a lovely location. However, a deep clean is necessary on beds and bathrooms. We have stayed in many properties in Solterra previously which were much cleaner and well furnished than this, so we wouldn't stay here again. decoration and
Overnattede 14 nætter i april 2025
Verificeret anmeldelse
8/10 Godt
Christopher W.
20. jul. 2021
Synes godt om: Indtjekning, kommunikation, beliggenhed
Good location for price
The house was as expected and the price was great for what we got. It suited our needs perfectly for our 10 person family. We had dishes, a nice kitchen, and the private pool was great for our kids. The host was also fantastic at answering questions and getting back to me.
Some areas that were not expected:
The neighborhood looks kind of new, but it is badly managed. The daily trash pickup was horrible during our stay, as it looks like trash pickup did not happen in the entire resort the first couple days we were there. This led to trash being everywhere. There was even a couple houses (including ours) that had an egg or two thrown at them. It appears that the resort is not managed well either… the slide and lazy river were not open the days we visited, and the staff at the bar was rude.
It appears our listing in vrbo disappeared, so the price of the BBQ grill was more expensive, and the grill we got barely cooked anything, even with the gas turned up all the way. I don’t recommend paying the extra money for that.
If staying here again, I would also pay the extra money for the pool heat, as the hot tub won’t be heated without it.
A couple quirks we had were the fridge didn’t have any ice the first day because they empty it out after each guest. That makes sense, but it would have been nice to know that in advance. One of the stovetop burner knobs was stripped too, so we cooked with the three available. There was also no warning about the pool door alarm, which the host was able to help us navigate better during our stay. I would recommend a griddle too, but no big deal.
Barring those things, we enjoyed our stay. The kids enjoyed the pool and I enjoyed being not that far from the Publix and saving money by cooking our breakfasts, dinners, and snacks. The updated checkout procedures were great, as the old ones originally sent seemed overly strict. The management or listing change made things a little confusing, but the host was a huge help.
Overnattede 8 nætter i juli 2021
Verificeret anmeldelse
2/10 Bundkarakter
Paula R.
25. aug. 2022
Synes godt om: Området
Synes ikke om: Rengøring, kommunikation, annoncens rigtighed
Horrible Experience
I rented this home for 2 weeks and it was absolutely filthy. Upon arriving I immediately called the property manager and complained and they replied that the cleaning service had been there and refused to come back. We had cockroaches in the kitchen during the entire stay even after the exterminator came twice to spray. We finally moved the refrigerator to find the floor so filthy the cockroaches were crawling all around the food and debris. No wonder we even had a cockroach in the refrigerator! We bought cleaning supplies and spent 2 entire days cleaning the house to make it habitable. We had to empty all of the kitchen cabinets and drawers and wipe them out because they were so dirty. All of the white dishes are covered in grey marks and scratches that the flatware leaves on them. We had to purchase a frying pan because all of the cookware was gross and worn. The walls are full of black marks and the entire house should be repainted. The carpeting was filthy. The stair railing was sticky and filthy and the paint is peeling off. We had to mop all of the hard surface flooring. We covered the furniture with sheets so we didn’t have to sit on it because it was so dirty. We even covered the master bed headboard because it was fabric and covered in dirty spots. . Master bathroom toilet seat was broken, toaster was broken, very poor supply of dishes and glassware for the size of the home and the amount of people it can accommodate. We bought upholstery cleaner and scrubbed all of the bar height chairs in the kitchen because they were covered in food stains. When we arrived we had to wash all of the bedding because there were pee spots on the mattress pads. That’s when we discovered that the washing machine agitator was partially broken! Even the pool deck was gross and dirty all around the perimeter of the screen area. We paid extra for pool heat but the pool never got as warm as we would have liked. At one time I’m sure this was a nice house but it has been heavily used and needs updates and a different cleaning service. We actually left this house cleaner than when we arrived due to all of our hard work. In previous years we have stayed in other homes in the Soltera resort and have had pleasant experiences. Take my advice and don’t waste your money on this property! I still have pictures of everything for evidence of the poor condition. This home doesn’t reflect the pictures on the listing and the management company would not reimburse anything!
Overnattede 16 nætter i marts 2022
Verificeret anmeldelse
10/10 Fremragende
Aja F.
14. apr. 2022
Synes godt om: Rengøring, indtjekning, beliggenhed, annoncens rigtighed
All I can say is beautiful
Beautiful house and community had a blast
Overnattede 6 nætter i april 2022
Verificeret anmeldelse
8/10 Godt
Kelly T.
16. feb. 2022
Synes godt om: Indtjekning, kommunikation, beliggenhed, annoncens rigtighed
Enjoyable Stay!
We enjoyed our time at the house. We had issues with the heater in the hot tub taking very long to heat but they sent maintenance over to check it. The house was nice and large. Could have used a deep clean. Walls are dirty and dust buildup on floorboards and blinds. We could have used more than 3 garage bags for a week for a large group too. Overall, we liked the house and would recommend it.
Overnattede 7 nætter i februar 2022
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