Hoteller i Orland

" The staff did not appear to be well trained it took us 20 minutes to get checked in. There was a problem with another guest reservation, and we had to hear the issue about 5 times over the phone, once we got to the counter took 3 minutes. She could have put the people on hold helped us and the person behind us then went back to the issue. The staff did not check the dining room in the morning to clean tables and to make sure items for breakfast were stocked, they sat at the reservations desk on...

"Great accommodations."

"Staff. Laundry facilities "

"Too much noise "

"Room cool"

"TV didn't really work"

"Front desk staff were very helpful. "

"Ordered the big room with the jacuzzi tub and it was absolutely nasty. Had hair literally everywhere in it I had to scrub the jets myself, ran cleaner through the jets and drained it 3 times and still had hair coming out. Hair in the towels. Room was overall just dirty and nowhere worth the money. They were accommodating for the most part besides calling me 3 weeks later claiming that I took their green blanket. (Wouldn’t want to bring anything home from there with how dirty the room was)....

"Didn’t follow requests for lower floor/ well lit area and late check out. No ice bucket in the room. Floor was filthy, ceilings were gross, just unclean. Sketchy area too. Next time I’ll pay more for a nicer hotel nearby. "

"Absolutely LOVE this hotel! The property is gorgeous, the location is super convenient & the staff is lovely. This is our 2nd stay & I don’t think we’ll ever stay anywhere else in Chico. It’s been perfect both times. "

"Clean room! Really nice staff! Easy check in and out! Super comfortable bed."

"Staff was good, room was nice."

"Very clean and nice. Food in the cafe for dinnertime was pretty mediocre for the high price. My toddlers were very rambunctious and I appreciate the staff’s patience!!"