Rating Details:
The property manager was more than helpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Disappointing. Check in was a nightmare. No help, no carts for unloading, no directions. When we arrived in unit the bath whirlpool tub did not work which my wife uses for severe arthritis was out of order and was not fixed. The WiFi did not function and when I called was promised a re pair person would be there at 6:00, but never saw one.The unit itself was not clean. Dirty counters in kitchen and baths, mold in showers, porch floor not cleaned, grill grates were cleaned, but area around grill, especially sink, andgrill itself was filthy. Bed mattress in master was very uncomfortable. The porch furniture was iron with no pillows and very uncomfortable. TV’s difficult to operate due to cable problem in unit. Multiple remotes (10)with no instructions . Someone entered unit without advising us in advance. Very uncomfortable with that.Unit was nice, but house keeping detracted from its niceness, but for an upscale unit and money charged I expected better. Pool was not clean and never saw anyone cleaning it..This unit could use some updating.My overall rating is fair and with all the negatives I feel some sort of refund is in order.