Overnatningsstedets facade

Anmeldelser af Bevanda Hotel & Restaurant - Unique Adriatic

5 out of 5

Anmeldelser

9,4

Enestående

Bedømmelse på 10 − Fremragende. 74 af i alt 98 anmeldelser" "
Bedømmelse på 8 − Udmærket. 19 af i alt 98 anmeldelser" "
Bedømmelse på 6 − Okay. 2 af i alt 98 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 98 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 98 anmeldelser" "

9,6/10

Rengøring

9,4/10

Service og personale

9,4/10

Faciliteter

9,4/10

Overnatningsstedets tilstand og faciliteter

9,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i oktober 2023
Svar fra Petra Lustig, Front Office and Sales Manager den 3. feb. 2024
Dear guest,we appreciate your perfect score review and hope you will visit us again!Kind regards

10/10 Fremragende

Ekaterina, Duluth

Synes godt om: Rengøring
Overnattede 1 nat i november 2023
Svar fra Petra Lustig, Front Office and Sales Manager den 2. dec. 2023
Dear Ekaterina, thank you for your wonderful review.

10/10 Fremragende

MAURICIO, ALAMO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location for a luxury hotel, we need to come back during summer
Overnattede 1 nat i oktober 2023
Svar fra Petra Lustig, Front Office and Sales Manager den 2. dec. 2023
Dear Mauricio, thank you for your excellent feedback.

10/10 Fremragende

MAURICIO, ALAMO

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful property close to everything. We can’t wait to be here in May
Overnattede 1 nat i oktober 2023
Svar fra Petra Lustig, Front Office and Sales Manager den 2. dec. 2023
Dear Mauricio, we appreciate your feedback. We can't wait to welcome you back again in May!

10/10 Fremragende

Sabine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr schönes kleines Hotel. Zimmer sind toll, mit direkten Blick aus Meer. Besser geht nicht. Frühstück war hervorragend. Lage ist sehr gut. Es ist super ruhig und zentral. Personal ist sehr freundlich und zuvorkommend. Nur eine Sache wäre anzumerken. Die Stöpsel an der Whirlwanne und am Waschbecken waren defekt. Es wurde nach Anruf jedoch direkt eine Lösung gefunden. Sollte vielleicht regelmäßiger nach geschaut werden. Ansonsten kann ich dieses Hotel sehr gerne weiter empfehlen.
Overnattede 3 nætter i september 2023

10/10 Fremragende

PETER

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
I believe that Opatija is one of the finest hotels, and we were thoroughly pleased with everything. Beautiful room overlooking the sea, pleasant, friendly, and helpful staff, excellent breakfast, restaurant, and in the evening, one of the highlights of the seaside is the bar, where fantastic cocktails await the guests. As a potential downside, it could be mentioned that the bathroom and integrated toilet in the room are quite peculiar solutions. Also, the hotel doesn't have its own beach area, so you have to rent sunbeds at the nearby Lido Beach Club, which can be quite expensive. Overall, everything was superb, and we thank you!
Overnattede 4 nætter i august 2023

10/10 Fremragende

Christian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2023

8/10 Udmærket

Craig

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overall a great hotel, nice rooms, restaurant/ bar & all the staff were so pleasant. The views from the rooms are fantastic with a nice private terrace & sea view. The only negative I can give is that the Lido Beach club next door is not part of the hotel anymore & this is not clear. Costs €70 a day for 2 people to use & from our understanding this has changed this year so beware.
Overnattede 7 nætter i juni 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 12. jul. 2023
Dear Mr. Craig,thank you for choosing our hotel Bevanda for your recent stay and taking the time to share your wonderful experience with us. Unfortunately, the beach club does not belong to our hotel, so we do not have an affect on their prices.Kind regards,

8/10 Udmærket

Birgit

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Sehr schönes hotel, perfekte Lage. Personal sehr bemüht...
Overnattede 4 nætter i juni 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 12. jul. 2023
Sehr geehrte Frau Birgit,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen während Ihres Aufenthalts im Hotel Bevanda zu teilen. Wir freuen uns zu hören, dass Sie unsere Lage direkt am Wasser genossen haben. Mit freundliche Grüße,

8/10 Udmærket

Patrizia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Ottima colazione.
Overnattede 1 nat i juni 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 5. jul. 2023
Gentile signora Patrizia,grazie per aver dedicato del tempo a lasciare una recensione sulla esperienza a colazione.Speriamo di avere il piacere di darti nuovamente il benvenuto presto e di offrirti un'altra piacevole esperienza culinaria.Cordiali saluti,

2/10 Forfærdeligt

Laurent

Rejste med partner
Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beware of the pictures of the pool, it doesnt exist anymore and they wouldnt refund
Overnattede 1 nat i juni 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 5. jul. 2023
Dear Mrs. Laurent,thank you for taking the time to share your feedback with us. We apologize for any confusion or inconvenience caused regarding the pool. We would like to clarify that our hotel does not have a pool facility, and therefore, we do not feature any pictures of it on our website or promotional materials.We understand that you may have had different expectations based on the information provided elsewhere. We sincerely apologize for any misunderstandings that may have occurred. We always strive to provide accurate and up-to-date information to our guests, and we deeply regret if this was not the case in your situation.Regarding your reservation, we would like to highlight that our cancellation policy is designed to ensure fairness and maintain the efficiency of our operations. While we empathize with your circumstances, our policy is in place to secure reservations and maintain the availability of rooms for all our guests.We regret any dissatisfaction caused by our decision not to approve your request for a free cancellation. We encourage all our guests to review our policies before making a reservation, as they are an essential part of the booking process.Once again, we apologize for any inconvenience caused and appreciate your feedback. We value your patronage and hope to have the opportunity to welcome you back in the future.Best regards,

10/10 Fremragende

TATSUHO

Overnattede 1 nat i juni 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 12. jul. 2023
Dear Mr. Tatsuho,thank you for choosing our hotel Bevanda for your recent stay and taking the time to share your wonderful experience with us. We are thrilled to know that you enjoyed your stay with us.Kind regards,

10/10 Fremragende

Michael

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ocean front rooms, great restaraunt. I wish we would have stayed a few more days just hanging out at the hotel
Overnattede 1 nat i maj 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 15. jun. 2023
Dear Mr. Michael,thank you for choosing Hotel Bevanda for your recent stay. We are thrilled to hear that you had such a wonderful experience and that our rooms and great restaurant left a lasting impression on you.Our goal is to provide a relaxing and rejuvenating retreat for our guests, and we're delighted to know that you found our hotel to be the perfect place to unwind.We truly hope to welcome you back to Hotel Bevanda in the near future, so you can extend your stay and have more time to soak in the sea views and enjoy the overall ambiance of our hotel.Thank you once again for your valuable feedback, and we look forward to the opportunity to serve you again.Kind regards,

10/10 Fremragende

Pamela

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Beautiful hotel
Overnattede 1 nat i maj 2023
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 15. jun. 2023
Dear Mrs. Pamela,we are thrilled to hear that you had a fantastic experience at Hotel Bevanda! We appreciate your kind words and are delighted to know that you were satisfied with everything during your stay.At Hotel Bevanda, we strive to provide exceptional service and ensure that our guests have a memorable time. It's wonderful to know that we were successful in meeting your expectations.We take great pride in our accommodations, and it's fantastic to know that you found them to be comfortable and well-maintained. Our team goes above and beyond to ensure that every aspect of your stay is enjoyable, from the cleanliness of the rooms to the quality of the amenities provided.We hope to have the pleasure of welcoming you back to Hotel Bevanda in the future.Kind regards,

4/10 Dårligt

Eric

Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
The property is great the staff is accomodating and the location is great but the practice of charging twice for a third person is really alarming. I booked this property with my wife and I along with my daughter on our vacation in Croatia. At all other hotels I never heard of such a policy. Even with booking the room with three people, we were charged an extra fee for a third person. I had the reservation with everyone listed but for some reason they placed a roll away bed in our room without asking us or us asking, on this trip we were asked at other hotels explaining there was a fee. My daughter didnt even use it. Upong check out we were charged for this roll away bed, again we didn't ask for it and they didn't ask us. I give positive feedback for the most part but this type of double charging is not normal and bad business practices.
Svar fra Ana Cvitkušić - Front Office and Sales Manager den 15. jun. 2023
Dear Mr. Eric,thank you for choosing to stay at Hotel Bevanda and for taking the time to provide us with your feedback. We apologize for any confusion regarding our policy on charges for a third person.At Hotel Bevanda, our room rates are typically based on double occupancy. As mentioned on our website and booking platforms, an additional fee applies when there is a third person sharing the room. We understand that this may differ from the practices of other hotels you have stayed at, and we apologize if this was not made clear during the reservation process.Regarding the placement of the rollaway bed in your room, we apologize for any misunderstanding. We strive to ensure our guests' comfort and may have assumed that a rollaway bed was required based on the number of guests listed in the reservation. However, we understand that this assumption should have been confirmed with you prior to its placement. We apologize for any inconvenience caused.We appreciate your valuable feedback and will take it into consideration to improve our communication and booking process. We always aim to provide transparent information about our policies and services to avoid any misunderstandings or surprise charges.We hope that despite this issue, you and your family had an enjoyable stay. We value your patronage and would be delighted to welcome you back in the future to provide you with an even better experience.Best regards,

10/10 Fremragende

Alex

Rejste med familie, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Ausstattung, Restaurant und Meerblick sind TOP!!!!
Overnattede 2 nætter i april 2023
Svar fra Ana den 19. apr. 2023
Sehr geehrter Herr Alex, vielen Dank, dass Sie sich die Zeit genommen haben, eine so positive Bewertung zu hinterlassen. Wir freuen uns sehr zu hören, dass Ihnen Aufenthalt bei uns gefallen hat und alles perfekt für Sie war. Es bedeutet uns viel zu wissen, dass wir Ihnen ein wunderbares Erlebnis bieten konnten. Wir sind begeistert zu hören, dass Sie bereits planen, wiederzukommen, und wir können es kaum erwarten, Sie erneut begrüßen zu dürfen. Vielen Dank, dass Sie sich für einen Aufenthalt bei uns entschieden haben, und wir freuen uns darauf, Sie bald wiederzusehen! Mit freundliche Grüße, Ana Cvitkušić - Front Office and Sales Manager

10/10 Fremragende

Elvir

Overnattede 2 nætter i december 2022

8/10 Udmærket

Harald

Overnattede 1 nat i december 2022
Svar fra Bevanda reception den 30. dec. 2022
Dear Mr. Harald,thank you for choosing our Hotel Bevanda for your stay. We hope you truly enjoyed your time with us.We hope to see you in future.Best regards,

10/10 Fremragende

David

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent modernist Boutique hotel and restaurant in the beautiful city of Opatija. Located right on the sea and close to the city centre and many cafes, pathways and beaches. Superb rooms and views
Overnattede 1 nat i oktober 2022
Svar fra Ana Cvitkušić, Front Office and Sales Manager den 19. okt. 2022
Dear Mr. David,thank you for your kind feedback, it means a lot to us and truly appreciate it. We are delighted knowing you have enjoyed your stay with us and looking forward to the opportunity to welcome you back in Hotel Bevanda!

10/10 Fremragende

Alan

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing property
This hotel is amazing, the view is priceless, the Dicor is amazing and the staff is extremely courteous. The area around the hotel is entertaining and very safe. The variety of restaurants either in the hotel or outside the hotel or Fabuloucious. I highly recommend this hotel for individuals who appreciate quality accommodation and high standard service.
Overnattede 2 nætter i juni 2022
Svar fra Bevanda reception den 17. jul. 2022
Dear Mr. Alan, it was our pleasure to provide a high level of service during your stay. Thank you for your review, it is kind of you taken the time to write such a wonderful review about our hotel! We sending you kind regards from Opatija and looking forward to see you in future!

10/10 Fremragende

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For the rather pricey room, they should include parking but we were charged.
Overnattede 2 nætter i juni 2022
Svar fra Bevanda reception den 17. jul. 2022
Dear Mr. Paul, thank you for choosing our hotel Bevanda. We hope you had a great time during your stay. Unfortunately, some of our guests don't come by car, so that is the reason why we charge it. We hope to welcome you again in the future. Kind regards,

10/10 Fremragende

Natasha, Cunupia

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent reception
Overnattede 1 nat i juni 2022
Svar fra Bevanda reception den 17. jul. 2022
Dear Mrs. Natasha, thank you for staying with us, we truly appreciate your feedback. Hope you had a good time in our hotel Bevanda. We would love to have the opportunity to welcome you back and fulfill all your expectations. Kindest regards,

10/10 Fremragende

joshua

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2022

10/10 Fremragende

Johannes

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Direkt am Meer mit vorbeischwimmenden Delphinen und trotzdem nahe zum Zentrum. Sensationeller Ausblick in den Sonnenaufgang.
Overnattede 4 nætter i marts 2022

10/10 Fremragende

Kenneth

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A good choice
This is a lovely small hotel directly on the Adriatic. It was comfortable, chic, and well placed in town. Big and private deck looking out on the sea.
Overnattede 1 nat i januar 2022

10/10 Fremragende

Hans

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Fantastic location, great personnel, beautiful rooms. Definite recommendation!
Overnattede 2 nætter i januar 2022
Svar fra Bevanda reception den 10. jan. 2022
Dear Mr. de Raad, thank you for choosing Hotel Bevanda. Kind regards,

10/10 Fremragende

Loren

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Beautiful boutique hotel
Lovely hotel with excellent service. Staff are amazing. Food is delicious. Great location. A hidden gem.
Overnattede 3 nætter i december 2021
Svar fra Mirna den 27. dec. 2021
Dear Loren and Andrew, thank you for your review. We hope to see you again in the future. :) Best regards, Bevanda team

10/10 Fremragende

Iulia

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
The perfect place
My favourite hotel in the whole area. Great rooms and great personal, plus, amazing sea view.
Overnattede 1 nat i november 2021
Svar fra Mirna den 27. dec. 2021
Thank you very much, we are glad you had a nice stay with us. We wish you all the best for the holidays. Kind regards from Opatija

10/10 Fremragende

Byun

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
호텔 현대적이고 깨끗하고 발코니 바다뷰 짱짱!! 최고였어요! 직원분들 친절하고 모든게 좋았어요! 주차시설이 작아서 여름에는 주차가 좀 힘들거같긴해요
Overnattede 1 nat i oktober 2021

10/10 Fremragende

Romina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Super🌞
Ugodno i relaksirajuće! Vrhunski doručak. Jako ljubazno i susretljivo osoblje!
Overnattede 2 nætter i marts 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2021

10/10 Fremragende

Goran

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Immaculate
Immaculate pairing of genuine local hospitality and gastronomy, makes the precious experience for any guest.
Overnattede 2 nætter i januar 2021

10/10 Fremragende

Romina

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very good choice
Odličan izbor. Na doručku sve jako fino. Soba komforna, terasa, pogled na more, čisto, krevet izuzetno udoban i luksuzan. Osoblje jako ljubazno i profesionalno.
Overnattede 1 nat i januar 2021

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great view
Beautiful hotel and beach
Overnattede 1 nat i september 2020

8/10 Udmærket

Sheila

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
stay here
The hotel is lovely. The staff is incredible and goes out of their way to assist. Had a nice stay.
Overnattede 1 nat i september 2020
Svar fra Bevanda team den 10. sep. 2020
Thank you for the nice words. We are glad you have enjoyed with us. Kind regards

8/10 Udmærket

Debora

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Aconchegante e exclusivo
Hotel boutique com um visual maravilhoso
Overnattede 1 nat i august 2020
Svar fra Bevanda team den 11. sep. 2020
Thank you for your feedback. Kind regards

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i marts 2020
Svar fra Bevanda Team den 12. mar. 2020
Thank you very much for your kind review. We hope that you will visit us again.

10/10 Fremragende

Patrick

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect
Great staff. Incredible food. Amazing views. If in Opatija you shouldn’t stay anywhere else!
Overnattede 3 nætter i februar 2020
Svar fra Mirna den 24. feb. 2020
Dear O'Malley's, Thank you for choosing our hotel Bevanda. We hope you will stay with us again in the future. Best regards, Bevanda team.

10/10 Fremragende

Janez

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2019
Svar fra Bevanda team den 19. dec. 2019
Thank you for your wonderful review.

10/10 Fremragende

Neven

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A lovely & luxurious weekend getaway
The service was very good, the room as described. I loved the welcome champagne, the massage bathtub with a sea view and the breakfast. It was a lovely weekend getaway, even in stormy November.
Overnattede 1 nat i november 2019
Svar fra Bevanda Team den 3. dec. 2019
Thank you very much for your lovely review.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i november 2019
Svar fra BEVANDA TEAM den 12. nov. 2019
Dear Guest, Thank you for your positive feedback. Best regards

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a very cool boutique hotel with just 10 rooms. We were on the water with a huge balcony. Great waterfall shower.did not take a bath but it was very big and overlooked the water. We had a great view. The bed was very comfortable. You could get use to staying at a place like Thais.
Overnattede 1 nat i september 2019
Svar fra Bevanda Team den 11. nov. 2019
Thank you for your wonderful review. We are very happy you had such a nice stay at our Hotel.

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Personale molto cordiale che ti fa sentire come a casa, in particolare le ragazze della reception e della colazione. Posizione invidiabile e ristorante d’eccellenza. Giudizio finale 10 e lode. Ps sono già tre anni consecutivi che ci andiamo!
Overnattede 6 nætter i juli 2019

10/10 Fremragende

Verificeret rejsende

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Sehr gutes Hotel direkt am Meer und sehr guter Lage zur Stadt. Sehr schöne Anlage mit verknüpften Bars, Restaurants und kleiner Poolanlage und direktem Zugang zum klaren Meer. Personal sehr freundlich.
Overnattede 7 nætter i juni 2019

10/10 Fremragende

Thomas

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Wir wurden jeden morgen von jedem mitarbeiter ob putzfrau, rezeptionistin oder kellner freundlichst gegrüßt. Das zimmer, der ausblick und service waren hervorragend. Ich hatte das ladegerät bei der abreise im zimmer vergessen und das wurde mir anstandslos nachhause zugesendet.
Overnattede 2 nætter i juni 2019

10/10 Fremragende

Verificeret rejsende

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Wat een prachtig hotel op een geweldige locatie! Alles klopt hier.
Overnattede 1 nat i juni 2019

6/10 Okay

Malav

Synes godt om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Beautiful location, woeful service
The hotel itself is set in a beautiful location and has been wonderfully built. What let it down unfortunately was the service. It didn’t feel like we were staying in a 5* hotel due to the lack of basic amenities, such as: - the room was only cleaned once a day (no turn down service). I have never experienced this in any 5* hotels I have stayed at. It was frustrating as after a day in the sea or pool, we would come back to the room and shower and dirty the room and use the towels which weren’t then even replaced at a minimum - the sheets weren’t changed on a daily basis - the pool area felt completely detached from the hotel and if we wanted to purchase drinks at the poolside we would not be able to charge to the room so would have to bring our wallet and pay separately; we didn’t mind that the pool was open to external people, we just expected to feel well looked after being hotel guests - the staff at the pool were less than attentive, putting it nicely. We’d have to wait 20 minutes before someone came to serve us. - one morning the pool was completely drained and shut without any forewarning; very unprofessional and meant we couldn’t use the amenities a 5* hotel should have on one day of our stay. It was a lovely hotel and we enjoyed our stay but the above frustrations, which are really easily fixed and should be basic in any good hotel, sadly did really dampen our visit.
Overnattede 3 nætter i juni 2019

8/10 Udmærket

kornelia oder wolfgang

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i april 2019

10/10 Fremragende

Viacheslav

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2019

8/10 Udmærket

Wilfried

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i april 2019