"The place is located next to the shore. It has a beach and cabanas next to it. The sound of the waves is very relaxing. We did horseback riding with the kids and they loved it. The view of the volcan Concepcion is unbeatable. Howling monkeys and others animals are present on site. We stayed in the family cabin and it had a view of the volcano and animals. It was very relaxing! Good restaurant, but the paraiso restaurant, at 15min walk on the beach, is something else!"
"Pros:
- Well maintained grounds
- Clean property
- Polite, helpful staff
- nice pool
- very comfortable bedding
- enjoyed watching the rabbits hop and play
- blackout curtains on windows
Cons:
- Ordered pancakes for breakfast, got floppy waffles
- Toilet would not always flush (told it was a lack of water in the tank, but the sprinklers were on in the grass)
- bath towels were old and rough
- rooms need to be aired out, bathroom smelled like stale water
- tap spout in bathroom was loose and...
"The place is beautiful, and the sights are amazing. I especially loved the incredible view of the volcano. However, what I didn’t like was the bathroom. The electrical box is placed in a location where, every time we take a shower, the handle gives us an electric shock. This is very concerning and should be addressed for the safety of the guests.
The place is beautiful, and the views are amazing. I especially loved the beautiful view of the volcano. However, there is a serious safety concern...
"This is a pretty expensive hotel for the location. The reception was closed and I had to call for help at the pool VHF-radio... Very few people speaks English. I stayed in a suite, which has a nice bed, almost the only good thing about the place. On day 2 afternoon I wanted to take a shower, but as on day 1 no hot water and after a few attempts no water at all, not even cold. No reception. The pool area is okay, but no people. no breakfast, fancy full service menu in a small booklet, but no...
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