Bar (på overnatningsstedet)
Tjek tilgængelighed

Anmeldelser af DoubleTree by Hilton Omaha Southwest

4 out of 5
DoubleTree by Hilton Omaha Southwest
3650 S. 72nd Street, Omaha, NE

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 516 af i alt 1002 anmeldelser" "
Bedømmelse på 8 − Udmærket. 295 af i alt 1002 anmeldelser" "
Bedømmelse på 6 − Okay. 102 af i alt 1002 anmeldelser" "
Bedømmelse på 4 − Dårligt. 49 af i alt 1002 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 40 af i alt 1002 anmeldelser" "

8,8/10

Rengøring

8,6/10

Service og personale

8,0/10

Faciliteter

8,6/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Jamie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Check in was very easy.
Overnattede 2 nætter i april 2024

10/10 Fremragende

Iran

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was nice!
Overnattede 2 nætter i april 2024

10/10 Fremragende

Mason

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 6. maj 2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

2/10 Forfærdeligt

Baylee

Rejste med partner, Rejste med familie og småbørn
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The first room I was in smelled so strongly of DOG URINE my child woke up with hives from this. Second room wasn't bad until the last night of our stay and the smoke detector went off at 3:30 am waking up myself, boyfriend and our 1 year old. I requested a refund and was told they could off me free breakfast for the day I left! I was on my way home from this vacation no I do not want a free breakfast ticket. I would have much rather a refund due to the fact. I would not recommend.
Overnattede 3 nætter i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 29. apr. 2024
We apologize for any inconvenience we may have caused you. We take our guests comments very seriously and will be sharing them with our team to improve our experience moving forward.

10/10 Fremragende

Jennifer

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 7 nætter i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 30. apr. 2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Peter

Rejste med familie
Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter
Great hotel when traveling as right on 40.
Overnattede 1 nat i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 4. apr. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Rhaenbow, Fayetteville

Rejste med familie og småbørn, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overall amazing. Parking lot was a little dirty
Overnattede 1 nat i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 4. apr. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Jennifer

Rejste med familie og småbørn
I was skeptical when the parking lot was shared with a Burger King and the outside of the side of the building didn’t look very nice for a Double Tree but I was beyond impressed. This was the best stay I’ve had in years! It was cleaner and the bed was more comfortable than a stay double the price at another establishment. The hallway was the quietest I’ve ever experienced and I was on the first floor! The staff was all very friendly and the warm cookies and water was such a nice touch at check in. I will definitely choose again!
Overnattede 2 nætter i april 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 4. apr. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Rhaenbow, Fayetteville

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Loved the breakfast but it was lacking in more dietary options
Overnattede 1 nat i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 1. apr. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We will share your feedback with our staff. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Berenice

Synes godt om: Rengøring, faciliteter
Excellent
Overnattede 1 nat i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 25. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

2/10 Forfærdeligt

LeeAnne

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 25. mar. 2024
Thank you for sharing your feedback. We take all of our guests experiences very serious. We are sorry your stay was not up to your expectations.

10/10 Fremragende

Steve, Chicago

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Gorgeous room, amazing shower and i loved I was able to pick my room
Overnattede 2 nætter i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 19. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

6/10 Okay

Jessica

Rejste med familie, Rejste i en gruppe
Synes godt om: Service og personale
Synes ikke om: Rengøring, faciliteter
The people who work at this doubletree are really nice and helpful. The facilities in the common areas and the pool are really nice as well. I was very disappointed with the suite we rented. It need new carpets long ago and made the room smell bad. The walls and bathroom had scoffs all over the walls, the toilet leaked. Time for an update in the suite because at over $300 a night the condition of the room was embarrassing. We won’t be back to these suite rooms. Too bad because the people were great.
Svar fra DoubleTree by Hilton Omaha Southwest Team den 18. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your candid feedback. We take every guests stay seriously, and we apologize for any inconvenience we may have cause you. We will share your comments with our team and work together on improving.

4/10 Dårligt

Patrick

Forretningsrejsende
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Dirty, sheets caused a rash on my body.
Overnattede 1 nat i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 15. mar. 2024
Thank you for your candid feedback. We take every guest experience very seriously. We will share your feedback with our team and work to constantly improve. We apologize for any inconvenience this may have caused.

8/10 Udmærket

Kaylin

Overnattede 1 nat i marts 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 25. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Jerry

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
As anticipated.
Overnattede 1 nat i marts 2024
Svar fra DoubleTree Omaha Southwest Team den 4. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for you kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Udmærket

Nathan

Overnattede 1 nat i februar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 22. mar. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

6/10 Okay

Chad

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Synes ikke om: Service og personale
Overnattede 1 nat i februar 2024
Svar fra DoubleTree Omaha Southwest Team den 27. feb. 2024
Thank you for choosing DoubleTree Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

4/10 Dårligt

Ruben

Rejste med familie og småbørn
Synes godt om: Service og personale
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
I got the king suite and was disappointed with the condition. The chair next to the couch was covered in mysterious white stains. Gross. The curtains were the same way. The bedding was fine. The bathroom door didn't have a way to stay closed. Overall disappointed since I paid extra to have a nice room with my family.
Overnattede 1 nat i februar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 26. feb. 2024
Thank you for your candid feedback. We take our guests experience very serious and we apologize for any inconvenience we may have caused you. We will share your feedback with our team and work on correcting these issues. Thank you for choosing DoubleTree Omaha Southwest. We hope you will give us another opportunity in the future.

10/10 Fremragende

Rita

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay!
Overnattede 3 nætter i februar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 19. feb. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon.

2/10 Forfærdeligt

Grace

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Disgusting and awful
This hotel was absolutely foul. The first room we were given was not clean at all. There was filth all over the bathroom counters. The pillows had hair ALL over them from the previous guests. It was evident the room has not been turned over whatsoever. Disgusting. We went and politely asked for a new room, went to our new room, and it was a construction site. We thought we were being punkd…went down AGAIN to the front desk, were given a third room in which we just settled and went to bed. I’m not sure how this hotel is rated so highly. It was an awful experience. We requested a refund and were told they would make a “note” of it. Absurd.
The room we were given after requesting a new room due to its filth…
Overnattede 1 nat i februar 2024
Svar fra Doubletree Team den 7. feb. 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointing experience you had during your recent stay at our hotel. Your comments have been taken very seriously, and we are deeply troubled to learn of the numerous issues you encountered, which do not reflect the high standards of service and cleanliness that we strive to uphold.We understand the importance of a clean and comfortable environment for our guests, and it is unacceptable that we fell short in meeting your expectations. Please rest assured that your concerns have been brought to the attention of our housekeeping and maintenance teams to ensure immediate corrective actions are taken to address these issues and prevent any recurrence in the future.We regret that we were not able to provide you with a seamless and enjoyable stay, and we apologize for any inconvenience or frustration this may have caused. Your feedback is invaluable to us as it helps us to identify areas for improvement and make the necessary changes to enhance the guest experience.Once again, we apologize for the negative experience you had, and we hope that you will consider giving us another opportunity to regain your trust and provide you with the exceptional service and hospitality that we are known for.

8/10 Udmærket

Daniel

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff, clean room and convenient location. Highly recommend.
Overnattede 3 nætter i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 2. feb. 2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Lan

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I was very happy staying at this hotel, thank you
Svar fra DoubleTree by Hilton Omaha Southwest Team den 31. jan. 2024
Thank you for Choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Kris

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 29. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and see us again soon!

10/10 Fremragende

Theresa

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 26. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Logan

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Conveniently located off I80
Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 25. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and see us again soon!

6/10 Okay

DELIA, LAKEWOOD

Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 21. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for leaving a review. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Udmærket

Laura, commerce city

Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 16. jan. 2024
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind words. We enjoyed having you as our guest. Please come back and visit us again soon.

10/10 Fremragende

Anne

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great hotel!
This place was great! We stopped in Omaha due to bad weather on our drive back west. Great location, super friendly, professional and helpful staff. Great fitness center. Suite was cozy and had a beautiful bathroom. Would stay again!
Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 15. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

10/10 Fremragende

Nicholas

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024
Svar fra DoubleTree by Hilton Omaha Southwest Team den 15. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

10/10 Fremragende

Glenda

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 15. jan. 2024
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Come back and visit us again soon!

6/10 Okay

Charles

Synes ikke om: Rengøring
Needs an All-around Refresh
This hotel once again is in need of a refresh. Massive stains on the room carpet, a deep clean needed in the bathroom, regrouting, reflooring and a better staff could make this place much better. It's on the downtrend of the remodel cycle and needs a refresh in a bad way.
Overnattede 4 nætter i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 2. jan. 2024
Thank you for your feedback and for choosing DoubleTree by Hilton Omaha Southwest. We take our guests feedback seriously and have some property improvements planned for 2024.

2/10 Forfærdeligt

Fernando

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Real Review!!!
Horrible check in experience, customer service offered refund that I have still not received. Considerating not even using hotel.com anymore bc of this
Overnattede 1 nat i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 2. jan. 2024
We are sad to hear that we did not meet your expectations. Our staff will look into your request and take action. We apologize for any inconvenience this may have caused.

10/10 Fremragende

Patty

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i december 2023
Svar fra Michelle den 27. dec. 2023
thank you for taking the time to rate us. your feedback is important to us.

6/10 Okay

Cristina

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter
Overnattede 1 nat i december 2023
Svar fra Michelle den 27. dec. 2023
thank you for taking the time to rate us. your feedback is important to us.

10/10 Fremragende

Sylvia

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Honestly one of the nicest places i have stayed in! We took our girls for the weekend and it was really clean! Our only quam was that our mattress was very hard but that could be chalked up to the mattress possibly being new.
Overnattede 1 nat i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 18. dec. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Udmærket

Gordon

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy to find, friendly staff, clean.
Overnattede 1 nat i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 18. dec. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Udmærket

Sonya

Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 18. dec. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for sharing your experience with us. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Catherine

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 11. dec. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Brian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was really clean and quiet.
Overnattede 2 nætter i december 2023
Svar fra Michelle den 5. dec. 2023
thank you for taking the time to rate and share your feedback with us.

10/10 Fremragende

Laurie

Rejste med familie
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
The onsite restaurant was very convenient and good food.
Overnattede 1 nat i november 2023
Svar fra Michelle den 5. dec. 2023
thank you for taking the time to share your feedback with us.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023
Svar fra Michelle den 5. dec. 2023
thank you so much for your feedback. this is extremely important to us.

6/10 Okay

Edward

Rejste med familie
Synes ikke om: Faciliteter
No complimentary coffee and music in bar was too loud for daytime
Overnattede 1 nat i november 2023
Svar fra Michelle den 5. dec. 2023
we do not have complimentary coffee in the lobby because it is complimentary in your guest room, and available 24/7 upon request

8/10 Udmærket

Stephanie

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
Synes ikke om: Service og personale
Check in left much to be desired. It is amazing how a first impression can influence the rest of the stay. Facilities were nice. Bed was great. Room seemed clean except for the rug which had many stains that could be seen the next morning when we opened the blinds. Poor lighting, which was fine for computers but not for reading a book.
Overnattede 1 nat i november 2023
Svar fra Michelle den 5. dec. 2023
thank you for taking the time to share your feedback with us. we are in the process of updating guest rooms with brighter lighting and other much needed refurbishments.

10/10 Fremragende

Kathy

Rejste med partner, Rejste med kæledyr
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Right off the highway and close to places to eat.
Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 28. nov. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

8/10 Udmærket

Cristina

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
👍
Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 28. nov. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

John

Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 11. dec. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Shelly

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Nice on-site restaurant and brunch. Comfortable, quiet rooms.
Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 20. nov. 2023
Thank you for choosing DoubleTree by Hilton Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

Mary

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Tidy & bright
Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 9. nov. 2023
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!

10/10 Fremragende

LuAnn

Rejste med familie
Synes godt om: Faciliteter
We has a beautiful room.
Overnattede 1 nat i november 2023
Svar fra DoubleTree by Hilton Omaha Southwest Team den 7. nov. 2023
Thank you for choosing DoubleTree Omaha Southwest and for your kind review. We enjoyed having you as our guest. Please come back and visit us again soon!