Hoteller nær Olmsted Medical Center - Northwest Clinic

"Such helpful staff"

"Hotel staff were very friendly and helpful. The property looks really nice from the outside and our room was clean and the beds were comfortable. However, there was some mold in the top of the shower. The reception area smells very very moldy/musty. The day that we arrived, there was a nasty rotten trash, smell closer to the elevators, which didn’t exist when we departed. Shame on me I forgot my pillow in the room and realized within two hours after our departure I called them. They were very...

"Costco was right behind them and we had to get new tires for our car!"

"It was fine, but the bagels and biscuits were not fresh. Hard as hockey pucks"

"The rooms are comfortable and quiet. The property overall is not well maintained. The pool is out of service and ice machines and vending machines are missing or inoperable. The landscaping is full of weeds. I don’t know what the breakfast substance was but it was not eggs."

"Very nice rooms. Comfy bed, excellent A/C unit, nice, big shower."

"The rooms were very clean and comfortable. Bed were comfortable and room was all around welcoming. The staff was very nice - Lisa handled my lost items with care and patience to get them returned to me. Linda was very understanding and helpful with check-out with my very demanding Mayo Clinic schedule. The staff was very supportive. Will definitely be staying here for future Mayo Clinic appointments."

"Great for Mayo and people with pets!"

"The hotel appeared to be under construction, with yellow tape hanging everywhere. The front desk sells snacks but didn't take cash (and was a bit rude about it). The gym has no sauna and the hot tub isn't very hot. The breakfast was great and the room was clean. It's right across from the Mayo Clinic, a convenient walk across the street."

"Good location in downtown Rochester. Lots of good eateries nearby. Art walk tour is interesting."

"Meget venligt og serviceoriented personale. Godt udbud af mad og drikkevarer"

"Being attached to Mayo Clinic’s subway was a huge plus since severe rain storms were happening during our visit."

"Nice place."

"Desk clerk did not greet us and was indifferent with our disappointment that the room we reserved months in advance was occupied. No information was given about breakfast, hot tub being out of order or location of the elevators. Just a shrug and " down that way". Toilet was installed on an angle from the wall, paper holder was installed crooked , mold on floor tiles and safety grip was installed on the wrong side of the shower that would only help you step out of the shower and onto the toilet....

"I booked the hotel five hours before I check in the hotel and finally reach the Holiday Inn by 1 AM in the midnight and the staff is saying that they don’t have any more rooms left. They did not even mail me or contact me saying that the rooms are not available since they can see my booking information there. It was very terrible and ridiculous. Staff was not even caring. There was like we can’t do anything. They were very rude. we don’t have any more rooms left. I don’t even know where to go in...

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