Hoteller nær Okomu Nationalpark

"O"

"The title is Hell no! Last year I gave them 5 stars this year things have drastically changed . Where do I start with the madness. 1. Check in they double booked my room so they had to put us in another room which they claim was an upgrade because it had a balcony. When I went there the balcony faces a solid brick wall. 2. The room was sub par to the room I booked. I know this because I spent 1 month in the room last year. I complained and they changed the room again to a slightly better room...

"The accommodations were good. And I received great service from the staff. "

"The location of our room was great. We were on the ground floor and because of health issues this was very good for me. The staff is very attentive and helpful to any of our needs. If a call was made it was immediately answered. The cleaning of our room was done everyday and done with great care, they were wonderful and again showed that our enjoyment of staying here was top priority. Everyone is very friendly and personable, which made us feel comfortable and it was always welcoming. This is...

"Most of their rooms ( deluxe and standard rooms we stayed in) have a serious light changing issues, such that whenever there is a power glitch or change over, power doesn’t restore in the room automatically as it should, you’d have to keep standing up to go manually sort it out on the light key switch. Very annoying thing to do at night. Every other thing is decent, and staff are courteous and friendly. "

"clean room"

"Chambre pas très propre, mouchoirs et poussière derrière la tête de lit. Douche non fonctionnelle. Wifi et climatisation ok. Le personnel est gentil et fait tout ce qu'il peut avec les moyens qu'on leur a donné pour satisfaire les clients. Mon arrivée a été chaotique car ils n'avaient pas reçu ma réservation. Le personnel de la reception de l'hôtel a fait tout son possible pour m'aider. Je les remercie. Je ne suis restée à l'hôtel que 3 jours, le temps de trouver un hôtel plus adapté à ma...