Spa
Tjek tilgængelighed

Anmeldelser af Opal Hot Springs & Holiday Park

2.5 out of 5
Opal Hot Springs & Holiday Park
257 Okauia Springs Road, Okauia

Anmeldelser

8,2

Alletiders

Bedømmelse på 10 − Fremragende. 160 af i alt 417 anmeldelser" "
Bedømmelse på 8 − Udmærket. 161 af i alt 417 anmeldelser" "
Bedømmelse på 6 − Okay. 66 af i alt 417 anmeldelser" "
Bedømmelse på 4 − Dårligt. 11 af i alt 417 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 19 af i alt 417 anmeldelser" "

8,4/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

8,0/10

Miljøvenligt

Anmeldelser

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

8/10 Udmærket

heather

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i maj 2024

8/10 Udmærket

Rex A

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice pools.
Overnattede 2 nætter i april 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon,Thank you for your wonderful review and we hope to see you again in the future. Many thanks.

6/10 Okay

Mary

Rejste med familie
Synes godt om: Faciliteter
I found the whole properties facilities being good and not hard to access, I would say put something more in place for the cars up at the cabins as some had more vehicles than suppose to and also have a system that better makes other guests know to stop being noisy and also the cabin I was in the door kept jamming which made it hard to lock. I didn't like there were cobwebs and spiders on the roof an no vacuum or broom offered if your there for longer than 3 days. Plus beds were dusty on the top bunks. Suggest to have a better airflow for condensation.
Overnattede 2 nætter i april 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Mary,Thank you for your positive feedback and we have passed this onto Management. We do encourage guests to come up to the office should other guests be too noisy after 10.00 pm, we are sorry that you encountered this. But we do hope that you still enjoyed your stay with us and hope to see you again in the future, maybe staying in one of our Motel Units. Many thanks.

2/10 Forfærdeligt

Phoebe

Forretningsrejsende
Synes ikke om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
Patchy reception onsite so purchased Wifi which ended up being terrible. The bed was extremely uncomfortable, bathrooms were poor and was quite noisy.
Overnattede 4 nætter i april 2024

8/10 Udmærket

Thomas

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
.
Overnattede 1 nat i april 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Thomas,Thank you so much for your great review and we hope to see you again in the future. Many thanks.

6/10 Okay

Mimoy

Rejste i en gruppe
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
room doesn't look like the photo sent to me kind of disappointed there but view is nice and the place is peaceful.
Overnattede 2 nætter i marts 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Mimoy,Please advise us which room you booked, so that we can contact Expedia to make any changes with the photo's, but pleased that you enjoyed your stay with us and hope to see you again in the future. Many thanks

4/10 Dårligt

Kathy

We never got there as the function got cancelled through illness and our money wasn't refunded as we hadn't cancelled by the 10th February 2024 which is terrible as other accommodations offer a much better cancelation time frame I will never look to book there again and will tell people. Its time Opal Springs moved with the times .I gave 24hr notice of my cancelation so they were able to sell it on.
Overnattede 1 nat i februar 2024
Svar fra Brian den 2. mar. 2024
I unfortunately disagree. You booked through Expedia and they are very efficient at letting you know things like cancellation policies. 24 hour notice would be hard to resell even if we were situated in a busy city. People know weeks or months in advance that they are travelling, not the day before. I explained this to you on the phone, and you were fine with it. The room remained empty as expected, as we had no time to rebook it.

10/10 Fremragende

Briara

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Extremely friendly and kind front of house, facilities were perfect for our needs, complimentary swimming was the icing on the cake! We were really pleased with our accommodation, thank you.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Theresa

Overnattede 1 nat i februar 2024

8/10 Udmærket

Donna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Cental to Rail Trail. The owners seem to have done alot of work on the grounds and working their way up the list of priorites & improvements for an older establishment. Although the rooms are tired but they are clean, and tidy & contain all of the necessities. Good linen, comfortable beds & pillows & all the cutlery crockery expected.
Overnattede 2 nætter i februar 2024

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Would definitely stay again
Great service at check-in. Cabins were clean and in a tidy condition. Beds had pillows and bottom sheets. And with the summer heat, we didn't really need the extra bedding we had brought. Loved that 3 pools (1 large one with cool water, lanes and a slide and 2 smaller hot pools) were free for guests to use. Stayed here after doing the Tongariro Crossing and it was perfect for our family of 2 adults and 2 teenagers. We used the pools in the evening and the next morning as well.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Min

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The hosts were fabulous and friendly, the pools were amazing and we thoroughly enjoyed our short stay.
Overnattede 1 nat i februar 2024

10/10 Fremragende

Sheryl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i februar 2024

10/10 Fremragende

Alice

Overnattede 1 nat i februar 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Alice,Thank you so much for your great review and we hope to see you again in the future. Many thanks.

8/10 Udmærket

Elodie, Cambridge

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice unit, all very clean. The choice of different pools is great (a big one at 28 degrees, another smaller at 37 and an even smaller one at 39). The only downside is that they only open at 9.00am and the check out is at 10. But otherwise, great place to stay :)
Overnattede 1 nat i februar 2024

8/10 Udmærket

Kate

Rejste i en gruppe
Synes godt om: Rengøring, service og personale
Clean and tidy, well kept grass areas. Tourist flat was a bit run down and basic worth of fashioned decorations, but very convenient facility for what we needed.
Overnattede 1 nat i februar 2024

2/10 Forfærdeligt

Kushla

Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Pools were great, thats about it. Cabins were terrible, brown water that was disgusting, leaks everywhere, bathrooms need upgrading. The deck out front is very unsafe for toddlers. No phone reception, had to pay for wifi. Rubbish stinks right in the middle of everyone. The mattress, we couldnt even sleep on it, it had springs poking out everywhere. Will never be going back. 😢
Overnattede 3 nætter i januar 2024

10/10 Fremragende

Kamila

Overnattede 1 nat i december 2023
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Kamila,Thank you so much for your great review and we hope to see you again in the future. Many thanks

2/10 Forfærdeligt

Debbie

Overnattede 1 nat i januar 2024
Svar fra Vanessa den 30. apr. 2024
Good Afternoon Debbie,Sorry that you didn't enjoy your stay with us. You haven't mentioned why your stay with us didn't go well. Please advise us where we went wrong for your stay. Many thanks

10/10 Fremragende

Vilma

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i januar 2024

8/10 Udmærket

kay

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Grandson enjoyed the swimming pool. Attractive surroundings and though busy somehow felt peace.ful
Overnattede 1 nat i januar 2024

10/10 Fremragende

Denise

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Second time staying. Well maintained campgrounds with good clean facilities the bonus of heated mineral pools. The hosts are friendly and helpful. We will be back again in the future.
Overnattede 1 nat i december 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Tui

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was awesome x
Overnattede 3 nætter i december 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Chris

Overnattede 2 nætter i december 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Farrell Carlos

Rejste i en gruppe
Synes godt om: Rengøring, faciliteter, overnatningsstedets tilstand og faciliteter
nice scented room
Overnattede 1 nat i december 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Megan

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Loved the peace of the Opal pool
Overnattede 1 nat i december 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Genetha

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Lovely place
Overnattede 1 nat i november 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Forfærdeligt

Danelle

Rejste med familie
Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Just the pool and lady at office man at office is a ripe prick
Overnattede 1 nat i november 2023
Svar fra Opal Hot Springs den 30. dec. 2023
We appreciate your feedback. Can you tell us next time that you have 3 children with you.

8/10 Udmærket

Janice

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The wifi was a bit of a problem as it cut out a lot in the tourist flats
Overnattede 3 nætter i oktober 2023
Svar fra Vanessa den 15. nov. 2023
Hi Janice, so sorry to hear that you had trouble with our wifi, we are with StarLink so it should be ok, but we will look into it. Once again thank you for your review and we hope to see you again in the future. Many thanks.

10/10 Fremragende

Deborah

Overnattede 1 nat i oktober 2023
Svar fra Brian den 30. dec. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Melissa

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
What an awesome spot, we will be back again forsure!!! Amazing place to stay, loved the pools and the room, the location, it was all very nice. Friendly people too which was a nice bonus!
Overnattede 2 nætter i oktober 2023
Svar fra Brian den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Fremragende

Lisa

Overnattede 1 nat i oktober 2023
Svar fra Vanessa den 15. nov. 2023
Hi Lisa, wow thank you so much for awesome review, we hope to see you again in the future. Many thanks.

6/10 Okay

Daniel

Rejste med partner
Synes godt om: Service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Had a simple Cabin, not a motel. Came bak to find theyd been in to empty th Bin!? How much rubbish did they think we had accumulated in 1 night? We had a lot of stuff lying around so wasnt impressed!. Flooring is shocking in th shower bathroom area. Definitely wear jandals in th shower.
Overnattede 2 nætter i oktober 2023

6/10 Okay

HIROSHI

Rejste med familie og småbørn
Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
到着時間が遅く、9時以降は管理人がおらず、wifiの使い方わからず。翌日有料とのことを聞いたが、一晩携帯もwifiも使えず。
Overnattede 1 nat i september 2023

8/10 Udmærket

Kapu

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Receptionist was very welcoming and informative. Great place to stay overall, the only downfall was no cell reception but otherwise a great place to stay. Would recommend and stay again. Thanks team.
Overnattede 2 nætter i oktober 2023
Svar fra Brian den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Kurt

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very child friendly
Overnattede 2 nætter i september 2023
Svar fra Brian den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Choyce

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
I love that they have hot an cold pools
Overnattede 1 nat i september 2023
Svar fra Brian den 4. nov. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Udmærket

Shayleigh

Overnattede 1 nat i september 2023

8/10 Udmærket

Claire

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Logement agréable et bien équipé. Un chauffage supplémentaire aurait été appréciable. Pas de wifi gratuit. Mais dans l’ensemble très satisfaisant et bien équipé.
Overnattede 1 nat i august 2023

8/10 Udmærket

Shannon

Rejste med familie, Rejste med partner, Rejste med familie og småbørn
Synes godt om: Faciliteter
Beautiful park and Motel. We really enjoyed soaking in the hot pools hence why we chose to stay here. Unfortunately tv didn’t work as aerial was broken and heating in the motel was quite insufficient. Nevertheless we would absolutely one hundred percent stay again because the beds were comfortable our room was lovely and clean with everything we needed. Jug, toaster, cutlery serve wear. And the pools are just Devine!!
Overnattede 1 nat i august 2023

8/10 Udmærket

Destiny

Overnattede 1 nat i august 2023

8/10 Udmærket

Rea

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Liked the prices, everything walking distance. Didnt like how thin the walls are and being able to hear the littlest things from both cabins on either side= need to put something in to help with noise
Overnattede 1 nat i juli 2023
Svar fra Vanessa den 1. aug. 2023
Hi Rea, that you for your lovely review, we are so pleased that you enjoyed your stay with us and hope to see you back again in the future. We apologise for the noise and have made a note for Management for future up-grades. Take care.

8/10 Udmærket

Tio

Overnattede 1 nat i juli 2023
Svar fra Vanessa den 1. aug. 2023
Hi Tio, thank you so much for your lovely review, we are so please that you enjoyed your stay with us and we hope to see you back again in the future. Take Care.

6/10 Okay

Gaylene

Rejste med partner
Synes godt om: Rengøring, service og personale
Enjoyed having access to pools. Bed was comfy, living space was clean, bathroom was not -floor was so sticky we put down bathmat to walk on. No smoke alarm/detected.
Overnattede 2 nætter i juli 2023

8/10 Udmærket

Naum

Overnattede 1 nat i juli 2023

10/10 Fremragende

Channell

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juli 2023
Svar fra Vanessa den 1. aug. 2023
Thank you so much for your lovely review, we are so pleased that you enjoyed your stay with us and hope to see you back again in the future.

8/10 Udmærket

Astina

Rejste med familie
Synes godt om: Rengøring, service og personale
Overall a good stay. Room was clean and comfortable. However the shared toilets/shower was old and rather grimy. So we bath in the shower block instead. Expedia was not great though. First the listing was incorrect - the room did not have a bathroom at all as stated. -second when we wanted to change and upgrade the room, I assumed I would be paying a little more. I did not ask for a refund but rather an upgrade so was willing to pay more. Instead they were planning to cancel the payment for that room and made me pay for another room which means I am paying for 2 rooms instead. When is an upgrade considered a cancellation? Apparently Expedia thinks so. This is the 2nd time I had a rather bad experience with Expedia. I suppose this means I should be wary of it in the future.
Overnattede 1 nat i juli 2023

10/10 Fremragende

Angelia

Rejste med familie, Rejste i en gruppe, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Swimming is lovely, staff is amazing Highly recommended
Overnattede 2 nætter i juni 2023
Svar fra Vanessa den 1. aug. 2023
Thank you so much for your lovely review, we are so pleased that you enjoyed your stay with us and we look forward to seeing you again in the future.

2/10 Forfærdeligt

Lee

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i juni 2023
Svar fra brian den 15. jun. 2023
The irony of this review is that the guests were a "no show", booked for the 9th june, no one arrived to stay. Thankyou keyboard warrior.