Kæledyrsvenlige hoteller i Ojus

"infested! There were living and dead red ants infesting the main bedroom and bathroom and the room with the pool table. I spent most of my birthday waiting for the exterminator who was late so the bugs could be handled. The place was nice, the pictures were accurate. Little things like WiFi instructions and pool toys were missing. "

"Every staff was very professional, knowledgeable and very helpful. I was assigned a room on the 1st floor; I told Giovanna that I did not want a room on the 1st floor. She was extremely pleasant and with a big smile, she said "no problem I will change it". I had a great stay.. The breakfast was great, staff were very professional."

"The hook when booking says free airport transfer to hotel. Not entirely true. Their shuttle has set times, 9-5. Our flight didn’t even get into Miami until 10:40pm. You have to dig and dig through the site to find the set times. However you slice that pie, that’s a deceptive tactic. When I tried to call and get the issue fixed, they refused to help and I couldn’t cancel my stay. I was already charged and there were no refunds. No help! Got to the hotel and asked if they would offer us a shuttle...