Hoteller i Novelty

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Clean and friendly staffs. Will visit again."

"Location was convenient and safe. Hotel was very clean. Beds were comfortable. Breakfast was good. Needs some updating."

"Great location and very close to Cuyahoga Valley National Park and Cleveland. The staff was friendly and helpful, breakfast was decent, and the pricing was reasonable. The property also offers good amenities like plenty of parking, a swimming pool, gym, and laundry room. That said, the property and rooms are in serious need of renovation. The rooms were not well maintained and felt dirty, with noticeable cracks and stains, especially in the bathroom. The air conditioner was extremely loud...

"Updated and clean! Just as nice as a hotel twice its price!"

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Stayed 2 nights on a family trip. The staff were all very friendly, our room was clean. The breakfast was pretty good too! I'd recommend staying here!"

"Loved pretty much everything - great breakfast, friendly staff, nice room. However the cleaning schedule seems to be a little off - was told that beds would be made and towels changed everyday, but that did not really happen. But upon request, things were quickly handled, so all in all I had a very nice 9-night stay and would definitely come back! :)"

"No clean"

"We have stayed here probably fifteen times or more and it seems to us that things are getting pretty lax. There was no soap in shower, no kleenixes in holder, and the room smelled musty. When trying to obtain two extra towels, no one appeared at front desk for five minutes and then I left. Then front desk girl on Sunday told us breakfast was at six, but didn't start til seven. Maybe comfort suites is a better option next time."

"Front desk staff was amazing. The hotel was packed with a bunch of rambunctious kids. The last at the front desk made sure to give us a nice and quiet room. Bed was comfy and breakfast was decent"

"Friendly Staff."

"Great stay"

"Large indoor space but the pool was crowded with very noisy kids and a wedding was going on."

"Breakfasts were great"

"Comfie bed. Very clean property and breakfast area. Debbie at front desk was so friendly and helpful. She’s honest too. I hadn’t even realized I had left my credit card there when checking in and she brought it to my room. 😁"

"Breakfast was great and staff are friendly."

"It dont believe any of the rooms dont stink of smoke. Curtain fell off. Window wouldnt open. Generally old ane decrepit."