Hotel i Nou, Itoigawa

"Onsen was great. Some of the front counter staff whilst helpful were not friendly. The resort is sizeable and lacks ambience."

"食事が美味しかった。"

"Family of 5, booked 2 rooms with ensuites. Everything was great from the amenities to the food and helpful staff. The Ryokan is around a 300-500m walk from the ski lifts however they offer a shuttle service every morning. You can also reserve the shuttle at other times to head out to restaurants etc."

"If I will be in this town again someday, I will stay again at this hotel. All hotel members are really good. Especially every breakfast was great. Thanks for all your service. "

"The staff were helpful nd so professional. The onsen was so clean and quaint. "

"USB給電口が欲しい"

"宿の方は皆さん優しく、朝到着するとお部屋が空いていたとのことで、すぐチェックインさせてもらえました。チェックアウト後も、ロビーに荷物を置いておけて、17時までなら無料で温泉も入って良いと素晴らしいサービスでした。ありがとうございました。"

"近くに温泉と居酒屋があります。"

"The room was nice and clean. The staff was very friendly, accommodating and helpful. Helen the manager often went above and beyond to meet the needs of guests. The environment was relaxed. The location was close to ski slopes and they also provided a free shuttle which was a plus."

"温泉は熱めですが個人的には好きな温度で疲れがとれゆっくりできました。 また、朝食を頼みましたが美味しかったです。 スタッフのおもてなしが一番素晴らしいです。 また、必ずリピートします。"

"Great location, a 15 minute walk to the top of the main street. Pick up and drop offs from the station or ski resorts. Great food and helpful staff. A great place to stay."

"大浴場の足拭きマット（黄色のマット）がびしょびしょだったのが不快だった。その他、ホテル内、部屋、室内の水回りは、とても綺麗で清潔感があった。サービスもわかりやすく丁寧だった。朝食もまあ十分。また宿泊したいと思った。"

"Clean rooms and owners are helpful."

"Absolutely loved my stay as a solo traveller. I can’t express enough how lovely the couple are who run this place. You will be dropped off and picked up from the mountain of your choosing. Definitely do the added breakfast and enjoy at least one dinner here! The snow wasn’t the best but this cottage made my time amazing!! "

"The cottage has everything a family needs but the communications around check-in was very poor and hotels.com's customer service was unwilling to provide any assistance. I would have thought some level of quality control helped justify hotels.com's commission. Either way, the cottage is managed by the building next door and this is where you need to go to collect the key. "

"I just loved loved loved loved loved staying here — the owners are wonderful. Extremely hospitable and helpful. It has a local Japanese vibe that you don’t get in some places The rooms were super comfortable and well heated, breakfast was yummy. Thank you for the warm hospitality "