Hoteller nær Northgate Museum

"They cancelled my stay 5 hours before checkin"

"One day before my family's planned arrival, I received a call from the operator's husband to say there was no hot water and he wanted to give me the opportunity to book an alternative stay. I understood this to mean a refund would be given in this event. It was late to book elsewhere so initially my family agreed to go regardless but as no further communication was forthcoming despite several attempts I booked elsewhere. Despite Consumer protection laws clearly establishing that accommodations...

"Really helpful and organised. Very accommodating to extra needs and holding luggage for us. Thank you!"

"Another great visit. The staff are helpful and friendly. The area is lovely. "

"Satisfactory "

"Very special place Accommodation and food highly recommended "

"Awful area felt very unsafe Advertised as a two bedroom apartment Was one bed room and an awful sofa bed in the kitchen Tv was smashed Host unhelpful We stayless than 30 minutes amd had to book another hotel Seeking a full refund would not recommend "

"Flat was already occupied, rang owner who had also given someone else my flats code. We had to stay in the flat the people in ours should’ve been in which was only a 1 bedroom and not big enough. The flat owners never even apologised and are refusing to give any refund even though I paid for a 2 bed flat. Do not use this company."

"It’s a wonderful place and we loved to stay there. Beautiful nature and very good food and large portions. The staff/people were very kind and helpful. It’s a place we would like to visit again."