Hoteller i Northampton

"Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

"The suite was spacious!"

"Clean room and staff"

"The rooms are clean...the pool needs more chairs and more chlorine it was a little slimy...the waiting area needs new sofas asap...but the staff is good and helpful"

"the staff were friendly, rooms were clean and spacious"

"Clean facility. Really friendly and helpful staff, easy access, Wendy’s and Sheetz right next to property. Highly recommend"

"Although the staff members (front desk and cleaning crew) were very nice, the hotel was not worth the money. -Breakfast ended at 10am, they refused to put any food out and it was only 9:20am with a full line of people waiting. -ice machine was broken - laundry room was not operable - the bathroom door wouldn’t close - the room door got stuck multiple times - cigarette burn and stain on the bedding - pool was dirty (pump was off) - the landline to the front desk was not working"

"Friendly vibe - nice room - good breakfast- good price - Everything worked well."

"Very nice family friendly hotel. Steve was very helpful and it was very clean the restaurant the grill is amazing a must try."

"Few people tell me about a lot of complaints of the service before I decided to stay there, but that was the closest at the moment and it’s not a very nice place to stay or sleep…"

"The place was nice ans clean. Everything was perfect"

"Good"

"I love to stay here but this time I was in a room were their was no microwave I didn’t like that and the room was warm but besides that I always love staying here"

"The property was beautiful and the employee at the front desk was super helpful and shared great information about many on-site features."

"Upon arrival there was no signage to show the entrance. You just see the hotel. Had to go down some side street and reroute around to find it. The front desk was great when we checked in. Arrive to the room and the moisture was horrible. No way to turn on vent fans. Went to sleep with moist bedding. Received a text that the room would be serviced on the 3rd day. We were only there for 3 days and didn't have enough towels/wash cloths. Sorry I don't reuse those like they want you to. We then came...

"For an older place, it was very clean. Prices were reasonable, staff were pleasant, and there was a decent Continental breakfast."

"Historical style"

"Everything was great but I wish I had a closet"