Hoteller nær North Park Arboretum

"Used a 3rd party to book my stay. Desk Clerk made it seem frowned upon to use a 3rd party booking service. I had to pay an extra $40 fee because of this for ‘incidentals’. Room was clean and served its purpose. Complimentary breakfast was ok. Nothing special. Could not find any staff to check out. Just left key card on the desk after waiting for over 15 minutes. I only booked at this hotel because it was close to the hospital where my husband was a patient. I will have to book again but...

"When we checked in and walked into the room it smelled like someone just like pooped. And then we found out it’s coming from the toilet and no matter what we did it smelled like sewage it was very unpleasant."

"Kind staff, good food."

"Extremely convenient location and very modern renovated property"

"Great check in, great stay and great check out."

"Gym is not good, it's just a room with 2 machines. Had to switch rooms because the first one was disgusting, they didn't clean the toilets. And no one was there for me to checkout and pick up the receipt (waited 10 minutes)"

"The associate at check in was friendly and very efficient. The hotel and room are in good condition. The only negative would be that some trim work was being done in the halls and there were some wood scraps near the elevator and some splinters in the hallway going to our room. Nothing major but the contractor should do better cleaning during the job. "

"The staff was very polite. The breakfast was almost non existent the pool was not open. The location was very convenient for dining and shopping."

"Parking was great! When I arrived that night, my room had no washcloths, luckily I always carry one at least with me. I didn’t get a chance to try breakfast due to the long lines as there was a girls sports team so the line was too long! The bed was super comfy, room was very clean and the AC was blasting! Staff was excellent even though the hotel had a very large kids sports team there and the lobby was very loud."

"Great room - Great price"

"Wonderful welcome by multiple staff! Helpful and friendly. The bed and pillows were soft and comfortable!"

"Clean room, nice staff, well maintained facility"

"Does not offer breakfast. Room was ok for a one night stay"

"Average hotel. Minimal amenities. Would not stay there again"

"The room was extremely dirty. The lamp shades were fuzzy with dust and stained. Stained sheets and mattresses. Grime and dirt all over the walls. A good cleaning is very needed. The staff was helpful and kind."

"This Hampton Inn was awesome. There was an indoor pool great breakfast options and it was close to a number of other restaurants and amenities."

"Breakfast was better than most. More options and an on point attendant."

"Room booked wasn’t what we were given. Had to wait 20+ minutes for them to get our room ready. Lobby smelled awful. Went to see the room, but didn’t think we’d stay anyway. Walked in and the floor was absolutely disgusting. Didn’t look like anyone had swept in months at least. Turned around and went back to the lobby. Wasn’t even asked why we wanted a refund."

"Very secure and new"

"The staff was very nice and helpful"