Hoteller med parkering i North Knoxville

"We had to switch rooms after the 1st nite. Our toilet was broken and not flushing, the room heater and fan was making noises, the room had a bad smell like urine or mold. The shower curtain was ripped, the room had peeling paint as did the whole place. This hotel is is bad need of an upgrade, paint, grout, new carpet. "

"I found a bed bug on my pillow when I arrived. I told the front desk, said I wanted to cancel and get a refund, and found another place to stay. I was yelled at, made out to be liar, and refused my money back by the owner even after I provided proof (a picture and geotag). Expedia finally gave me my money back, but the hotel owner and staff still haven’t taken responsibility for the incident. I’m truly appalled, not even by the bed bug, but by the way I was treated."