Hoteller i North Collins

"The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

"Very nice hotel. We had some drinks at the bar. The bed was soft and room was clean. The staff was friendly."

"I asked for a quiet room and the gentleman at the front desk searched diligently to find one. I practically had a wing to myself. Thank you. The pool is small but fits the bill for young kids to play in. The exercise room has what you need: an elliptical, a treadmill, and dumbbells. I only wish that the TV was in a place where I could watch it while doing my cardio. Breakfast was less than impressive; the yogurt machine was either broken or empty, and I couldn't find someone to help. They did...

"Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is...

"Everything was great! I wish the price was a little better kind of expensive for one night. "

"Clean room, good location, very friendly staff!"

"Clean and comfortable. Very nice breakfast."

"Yes"

"Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. "

"BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST."

"Food was pricey but good, jacuzzi tub broke, room was clean and staff very friendly!"

"Stayed here 1 night when taking a South to North roadtrip. It’s a nice clean hotel that checks all the basics when traveling; close to the interstate, clean, free parking, free breakfast. Nice and quiet. No issues. Would stay here again"

"This property is very close to the highway and traffic noise was an issue for us. The curtains in the room had holes in them. Hallway carpeting clearly needed vacuuming."

"Excellent and a hotel with a lot of atmosphere :-)"

"We had a nice stay here. Staff very nice. Fitness room could use an upgrade. "

"Comfortable bed. Friendly and helpful staff. Good breakfast."