Hoteller nær Normandy Hills Park

"The sheets had a stain on them. When ask to change them the front desk clerk said they would do it, took down our room number, however the sheets were never changed. The room Trash cans were not emptied after our first day stay. We had to return our dirty towels to the front desk to get clean ones."

"Staff very helpful but facility is old and in need of renovation."

"Good"

"There was an old chocolate milk half gallon in the closet. The room temp semi cool on max coolness. Rust was painted over. Iron and blow dryer worked really well and the shower pressure was good."

"Staff was very friendly. Very clean and great for the price. "

"The common area eating area had a very overwhelming chemical smell. The food Buffett was not very fresh so we did not eat there."

"There was a “kiosk “ attendant virtually to check in and fix the room card. We stayed 3 nights and had NO HOUSEKEEPING the entire time. Room key had to be fixed every night. NO STAFF ON SITE! had to wait until the next day to just get a blow dryer that should have been in the room to begin with. No staff is horrible. The Virtual attendant was clearly in another country"

"Parking was fine. I asked for a handicapped room wwhen i made the reservation. We got thereand were told it wasnt available due to flooding in the building. I think they should have emailed or texted me before check-in so i could make other arrangements. There were people in other rooms yelling and screaming then to top things off, the police came to do something about the people yelling and screaming. I wouldn't recommend this place to the devil himself!"

"I can't find anything good to say about this property, except the waffle machine ;)"

"I checked in before checking the room and I was so disgusted! There was dried food on the walls. Spilled drinks along the walls & bugs in every corner! Even roaches shells were all over. I felt so unsafe there and disgusted! I’ve been trying to get my refund for over a week & they still haven’t paid it back. I DO NOT RECOMMEND ANYONE STAYING HERE!"

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"The bathroom looked like it was going through a remodel and was not finished. The smoke detector was in a drawer. It was one of the worst hotels we’ve stayed in 😟"

"Clean room."

"Only problem I had which I didn't tell the staff because it wasn't that big of a deal was that in my sweet one of the TVs did not work which was fine everything else the staff when I asked help about the hot tub which was very nice size compared to other places that claim that have a hot tub which really is just a tub enough for one person this time gave me room."

"Close to the airport."

"No complaints!"

"Esta bien solo las cobijas les senti un mal olor y sería bueno que pusieran una botella de agua y un bote para basura nada mas"

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"We had a great experience at Springhill Suites. I was traveling with family and had reserved 2 rooms. We were going to be on different floors, which wasn't ideal for us since we had a little one with us. The gentleman that checked us in was able to make an adjustment so we were on the same floor. Very much appreciated. The place was very clean, dedpite being full. We were there 2 nights & I was pleasantly surprised to find our room was cleaned & fresh towels when we returned in the evening. ...