Overnatningsstedets facade – aften/nat
Tjek tilgængelighed

Anmeldelser af The Reed Hotel

3.5 out of 5
The Reed Hotel
D. Dinh Dien, P. Dong Thanh, Ninh Binh

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 25 af i alt 60 anmeldelser" "
Bedømmelse på 8 − Udmærket. 27 af i alt 60 anmeldelser" "
Bedømmelse på 6 − Okay. 5 af i alt 60 anmeldelser" "
Bedømmelse på 4 − Dårligt. 2 af i alt 60 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 1 af i alt 60 anmeldelser" "

9,0/10

Rengøring

8,6/10

Service og personale

8,4/10

Faciliteter

8,8/10

Overnatningsstedets tilstand og faciliteter

8,6/10

Miljøvenligt

Anmeldelser

10/10 Fremragende

Vuong, anaheim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Surrounded by open space and facility.
Overnattede 3 nætter i februar 2024

10/10 Fremragende

Hyung kyu

Overnattede 1 nat i februar 2024

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2024

8/10 Udmærket

Slawomir

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2023

10/10 Fremragende

chul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
조용하고 깨끗합니다. 전체적으로 가격도 만족스럽습니다.
Overnattede 1 nat i september 2023

10/10 Fremragende

INSHIK

Overnattede 1 nat i september 2023

8/10 Udmærket

YIU BUN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2023

8/10 Udmærket

YIU BUN

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 3 nætter i maj 2023

8/10 Udmærket

TETSUYOSHI

Overnattede 1 nat i maj 2023

4/10 Dårligt

Steve

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2023

10/10 Fremragende

minryang

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
good
nice staff
Overnattede 1 nat i marts 2023

10/10 Fremragende

ANATECH CO LTD

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
최고의 호텔
출장떄마다 묵는 호텔입니다 호텔의 청결 스태프분들의 친절함 모두 만족합니다 주변에 시설이 없는게 제일 아쉬운 점입니다
Overnattede 6 nætter i marts 2023

8/10 Udmærket

Frank

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean, modern rooms at very affordable prices. Staff is very helpful. While the property is not centrally located, taxis are easily arranged and cheap.
Overnattede 3 nætter i november 2022

10/10 Fremragende

Thao

Overnattede 1 nat i september 2021

6/10 Okay

Verificeret rejsende

Rejste i en gruppe
여기가 그나마 나은 호텔이라니
일단 전망은 아주 좋습니다. 강 뷰로 하면 해 뜨는 걸 볼 수 있고 시내뷰로 하면 해 지는 걸 볼 수 있습니다. 위치는 매우 외곽이라 어딜 가든 30분 이상 걸립니다(편도 택비시 만원 이상 든다고 생각하면 됨). 주변에 아무것도 없고 옆 건물 1층에 카페 하나 있는데 거기서 룸서비스도 담당해줍니다. 체크인 시 요구사항이 반영되지 않을 수 있으며 스파는 매우 좋으나 아침 식사는 부실한 편입니다. 방음이 잘 되지는 않아서 밖의 차 소리는 안들리지만 실내가 다소 시끄럽습니다. 욕실에는 샤워 호수가 따로 없이 해바라기형입니다. 룸 서비스는 요청한 음식과 다른 음식이 올 수 있습니다.
Overnattede 3 nætter i december 2020

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Recommend this hotel in Ninh Binh
Good choice for new hotel facilities in ninh bình. After some discussion, hotel finally allowed us to check in without surcharges. I'm happy they were able to be accomodating with the available room. Book the balcony view room!
Overnattede 1 nat i december 2020

8/10 Udmærket

Verificeret rejsende

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i december 2020

8/10 Udmærket

Lim Jyung yung

Rejste med familie
Synes godt om: Rengøring, service og personale
위치 좋고 시설 좋은편이나 샤워시 물이 좋지 않았음, 조식은 보통임
Overnattede 1 nat i oktober 2020

8/10 Udmærket

Myungjoo

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i september 2020

8/10 Udmærket

yongchul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
베트남 닌빈 "리드 호텔"
좋은점 : 직원분들이 친절하고 시설이 깨끗함 장기 출장중 편안했음 단점 : 냉장고가 시원하지 않고, 물에 석회가 많은지 머리를 감으면 엉키고 뻣뻣해 짐니다
Overnattede 27 nætter i juni 2020
Svar fra Anh Le den 2. jul. 2020
Dear Mr. Cho, Thank you for staying with us and taking your time to review our hotel on Expedia. We are glad to learn that your stay has been up to your satisfaction and you have had comfortable moments at the hotel during your long business trip. Be rest assured that your comment regarding the head-water has been shared to related department in our hotel. Your comment is very well appreciated as it creates a source of motivation for us to continue working hard everyday. At The Reed Hotel, we always strive for improvement to bring the most comfortable moments to our guests. Once again, our sincere gratitude for your comments and we look forward to welcoming you back to our hotel in the future with more perfect experience. Best regards, Anh Le (Mr.) Sales E-commerce Manager

10/10 Fremragende

yongchul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 6 nætter i maj 2020
Svar fra Anh Le den 31. maj 2020
Dear Mr. Yong Chul, Greetings from The Reed Hotel! We would like to express our sincere thanks to you for your positive review. Your positive feedback is the motivation for our staff to always strive for improvement to bring the best services to all beloved guests. We look forward to welcoming you back for your next long stay very soon at the hotel. Best regards, Anh Le (Mr.) - Sales Ecommerce Manager

10/10 Fremragende

Ellie Floyd

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Amazing stay at the Reed
This is one of the best hotels in Ninh Binh. The staff were very friendly and even arranged our day tour for the next day. Breakfast and the cafe were okay. I will recommend this hotel and I will surely come back
Overnattede 2 nætter i februar 2020
Svar fra Anh Le den 27. feb. 2020
Dear Ms. Floyd, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about our hotel and staffs. We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working harder to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales E-commerce Manager

8/10 Udmærket

준님, 서울

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
대체로 좋음 닌빈에서는 최고의 호텔임 주변에는 도보로갈만한곳이 별로 없으나 택시한번타면 가까움
Overnattede 2 nætter i februar 2020
Svar fra Anh Le den 26. feb. 2020
Dear Mr/Ms. 준님, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about property, and hotel services! We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working hard to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales Ecommerce Manager

10/10 Fremragende

Sangmin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
너무나 좋아요
닌빈지역에선 가장깨끗하고 가장 접근성이좋아요
Overnattede 2 nætter i februar 2020
Svar fra Anh Le den 24. feb. 2020
Dear Mr. Sangmin, It was our pleasure to be your accommodation on such a special occasion. Thank you very much for your kind words about property, and hotel services! We are delighted to know that you had an enjoyable stay with us. Positive feedback like yours is the reason why we keep working hard to deliver a seamless and comfortable to each and every guests. Once again, our most sincere thanks for choosing us. We hope to have the opportunity to welcome you back to The Reed Ninh Binh in the nearest future. Best regard, Anh Le (Mr.) Sales Ecommerce Manager

8/10 Udmærket

JUN HO

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
좋았음
가격에 비해 숙소상태는 매우 좋습니다. 숙소 내부의 청결도도 굉장히 좋아 어느 비지니스호텔 못지않게 깔끔합니다. 다만 도심과는 거리가 떨어져있으며 택시를 부르거나 다른 방법을 이용해 닌빈 시내로 나가야 합니다. 직원들의 영어나 의사소통이 원활하지는 않습니다만 잘 설명하면 되는 부분입니다. 미니바 가격이 저렴합니다. 호텔내 식당이 여러개 있는데 옆건물 1층에 레스토랑도 있고 조식먹을수 있는 레스토랑은 숙박동 3층에 있습니다. 헷갈리지 않고 찾아가길 바랍니다.
Overnattede 1 nat i februar 2020
Svar fra Anh Le den 20. feb. 2020
Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We are very happy to learn that your stay was a pleasure one. It is our team mission to always strive for the best services to our beloved guest. Once again, thank you for staying with us and we are hopeful to welcome you again in the future. Best regards, Anh Le (Mr.)

10/10 Fremragende

Te-Hua

Forretningsrejsende, Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i januar 2020
Svar fra Hoang Thi Khanh Minh den 31. jan. 2020
Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We are very happy to learn that your stay was a pleasure one. The entire Hotel Team always strives to bring the best services to our beloved guest. Once again, thank you for staying with us and we are hopeful we could be your service again in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i november 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 19. nov. 2019
Dear Valued Guest, Greetings from The Reed Hotel! We would like to express our sincere thanks to you for your positive review. Your feedback will be the motivation for the entire Hotel staff strive our best to bring good services to our beloved guest. We are hopeful to have another chance to welcome you back in the future. Once again thank you very much for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
한적하고 좋아요... 께끗하고 분위기 좋아요
Overnattede 2 nætter i september 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 10. sep. 2019
Dear Valued guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. Your positive feedback will be the motivation for the entire team to try our best to bring the best services to our beloved guests. Once again thank you for staying with us and we look forward to welcoming you back. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i august 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 3. sep. 2019
Dear Valued Guest, Greetings from The Reed Hotel! Thank you for taking the time to review us on Expedia's community. Your feedback highly appreciated and we do hope to have another chance to welcome you back. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

KYUHAK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i juli 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 14. jul. 2019
Dear KYUHAK, Greetings from The Reed Hotel! Thank you very much for your positive feedback. We do hope we could be your services again in next time. Once again thank you for staying and sharing your experience with us. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

LAVALLEE

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i maj 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 5. jun. 2019
Dear Mr/ Ms.LAVALLEE, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. Your feedback highly appreciated. We look forward to welcoming you back soon. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great hotel . Very new facilities. Very good value for money. It is pretty far away from the city, but the hotel's facilities balance that very well
Overnattede 1 nat i maj 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 5. jun. 2019
Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for telling us about your experience at our Hotel. As your review we learn that you quite satisfied with your stay at The Reed Hotel except the location. Your satisfaction will be the motivation for the entire Hotel staffs to try our best to bring the best services to our beloved guests. We are hopeful we will have a chance to welcome you back in the future. Thank you once again for visiting. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

성주

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
위치는 좋은지 모르겠는데 만족합니다.
Overnattede 2 nætter i april 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 23. maj 2019
Dear Valued Guest, Greetings from Baly Hotel! Thank you very much for taking the time to review us on Expedia's community. We are happy that the Hotel services could meet your expectation and your compliment will be our motivation to try our best to bring good services to our beloved guest. Thank you once again for staying with us and look forward to welcoming you again. Best regards, Hoang Thi Khanh Minh/ Ms.

2/10 Forfærdeligt

john

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i april 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 30. apr. 2019
Dear Mr. John, Greetings from The Reed Hotel! First and foremost, we are really sorry to learn that you were unsatisfied about your staying at our Hotel. Thank you for bringing to our attention related to your feedback. We deeply apologize for this inconvenience. Could you please kindly let us know which exactly issues you might encounter during your stay? And our management board could work out on that issues and improve our services more professional in the future. We will be at your disposal should you have any inquiries. Once again, thank you very much for sharing us about your experience and looking forward to hearing from you about your trouble in details soon. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

Li

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
床舒適，浴室乾淨！整體乾淨！ 會再拜訪的飯店。
Overnattede 1 nat i februar 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 23. maj 2019
Dear Valued Guest, Greetings from Baly Hotel! Thank you very much for your positive review. We are so happy to learn that you enjoyed your stay here with us. We are hopeful we could be your service in this area again in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i marts 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 1. apr. 2019
Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us. Your contribution highly appreciated We are hopeful we could be your service again in next time. Thank you for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very nice hotel, but far from the action
Beautiful hotel and extremely clean and polished. It is quite a distance from the center of Ninh Binh though, as it is more for business and convention center guests than sightseeing travel. Service and facilities are excellent.
Overnattede 2 nætter i februar 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 19. feb. 2019
Dear Valued Guest, Greetings from The Reed Hotel! Thank you very much for taking the time to review us. We highly appreciated your contribution. We are hopeful we could be your service again in next time Wish you a great trip throughout our beautiful Vietnam. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

YONG HWA

Synes godt om: Service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
가성비,,라면 여기입니다.
전반적으로 좋았습니다. 주변에 아무 것도 없긴하지만, 흥센마사지하고 연계되어 마사지도 좋고, 3성이지만 시설도 새로운것이 여서,, 다 좋습니다.
Overnattede 1 nat i februar 2019
Svar fra Hoang Thi Khanh Minh/ Ms. den 9. feb. 2019
Dear Mr/ Ms. YONG HWA, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. We are hopeful we could be your service again in next time. Thank you once again for staying with us. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Jim

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
New hotel with good resturant
Very new hotel
Overnattede 1 nat i december 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 22. jan. 2019
Dear Mr. Jim, Greetings from The Reed Hotel! Thank you very much for taking the time to review us on Expedia's community. We highly appreciated your contribution and look forward for another chance to welcome you back. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 4 nætter i december 2018
Svar fra Hoang Thi Khanh Minh den 10. jan. 2019
Dear Valued Guest, Greetings from The Reed Hotel! Thank you for taking the time to review us. Your positive review will be the motivation for the entire team to improve our services day by day. We are hopefully we could be your service in next time. Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Joanna

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Nice hotel
I stayed at this hotel as I was attending a meeting held in this hotel. Rooms are spacious and clean. Staff were friendly too. Definitely one of the nicer hotels in this area.
Overnattede 1 nat i november 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 13. nov. 2018
Dear Ms. Joanna, Greetings from The Reed Hotel! Thank you so much for your positive review. Your satisfaction is our top priority and we are delighted to learn that you enjoyed your stay with us. Thank you for your trust and we hope to serve you again in the future. Best regards, Hoang Thi Khanh Minh/Ms.

8/10 Udmærket

Wai Kei

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Worth to come again
The hotel is great, spacious, well equipped, contemporary decoration make us very comfortable getting around. The restaurant is good with culinary delights, international kind of dishes as well as traditional Vietnam culinary. But in affordable price. Worth to mention, the breakfast is awesome too.
Overnattede 1 nat i november 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 13. nov. 2018
Dear Mr/ Ms. Wai Kei, Greetings from The Reed Hotel! It was very fulfilling to win your trust when you highlighted the hotel’s high standard facilities. Your positive review will surely serve as an encouragement to all of our staff as we strive everyday to continuously improve the quality of our services. We hope to see you again soon. Best regards, Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

JUNHEE, KOR

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
만족스럽습니다
호텔 위치가 조금 외곽이지만, 신경쓸 정도는 아닙니다. 방 청결도나 주변시설이 굉장히 만족스럽습니다.
Overnattede 1 nat i oktober 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 19. okt. 2018
Dear Mr/ Ms. JUNHEE Warmest greetings from The Reed Hotel! We would like to take this chance to thank you for taking the precious time to review us on Expedia community. Your positive feedback at The Reed Hotel will surely attract more of our future guests. Thank you and we hope to see you again. Best Regards Hoang Thi Khanh Minh/ Ms.

10/10 Fremragende

JONG TAK

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
하루 묶었지만 흡족 했습니다
Overnattede 1 nat i oktober 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 12. okt. 2018
Dear Mr/ Ms. JONG TAK, Greetings from The Reed Hotel! Thank you very much for your positive review. We have worked hard to make sure the best services which will be delivered to our beloved guest. We are hopeful we could be your service again in the future. Have a great trip in Vietnam! Best regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
還不錯
還不錯，中規中舉
Overnattede 2 nætter i september 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 15. sep. 2018
Dear Valued Guest, Greetings from The Reed Hotel! We thank you so much for taking the time to review us on Expedia. We are hopeful that we could be your services in next time. Have a great trip throughout Vietnam. Best regards, Hoang Thi Khanh Minh/ Ms.

6/10 Okay

Tadashi

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
新しいが落ち着かない雰囲気
ホテルは新しく部屋も清潔感があり静かで眺めも良かった。しかし、チェックインして入った部屋はまだ清掃が済んでいなかったり、受付の対応、説明が不十分だったり、夕食の後に部屋に戻ってみると、サービスのケーキがいつのまにかテーブルの上に置いてあったり（もう満腹で食べられない）ピントのずれたサービスがあったり、あまり落ち着かない雰囲気であった。周囲にはほとんど飲食店がないのでホテルのレストランかカフェで食事をするか、タクシーで街中まで出なければならず不便。
Overnattede 2 nætter i september 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 19. sep. 2018
Dear Mr/ Ms. Tadashi, Greetings from The Reed Hotel! Firstly, we would like to take this chance to thank you for taking the precious time to send us a review after your stay. We are so sorry to learn that the room was not clean as your expectation and some inconvenience issues related to room services which you might encounter. Your valued distribution will be escalated to concerned department for their action needed. Once again thank you very much for giving us an opportunity to welcome and serve you. We do hope we could be your service again in the next time. Best Regards, Hoang Thi Khanh Minh/ Ms.

8/10 Udmærket

m gasparin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i juli 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 4. aug. 2018
Dear Valued Guest, Greetings from The Reed Hotel! Thank you so much for staying with us. We do hope that you enjoyed your stay and looking forward to welcoming you back in the future. Have a great time in Vietnam! Best Regards, Hoang Thi Khanh Minh

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i maj 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 5. jun. 2018
Dear Valued Guest, Greetings from The Reed Hotel! Thank you for your positive review. Your satisfaction is our top priority and we are delighted to learn that you enjoyed your stay Thank you for your trust and we hope to serve you again in the future. Best Regards, Customer Service

10/10 Fremragende

YONG HWA

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter, værelsets komfort
뜻밖에 행복
좋은 시설에 편하게 지내다 갔습니다 처음에 많이 생각하지 않고 예약했지만, 지내보니 정말 괜찮았습니다. 소소하게 웰컴과일과 케잌도 기억에 남네요. 앞으로도 닌빈에 오면 여기에 묵을 생각입니다 추천합니다
Svar fra Hoang Thi Khanh Minh/ Ms. den 23. feb. 2018
Dear Mr/ Ms. YONG HWA, Greetings from The Reed Hotel! We would like to take this chance to thank you for your valued feedback. We highly appreciated your kind contribution. Your satisfaction will be the effort for the entire team to try our best to bring the best services to our beloved guests. Once again thank you for staying with us and looking forward to welcoming you back soon. Best Regards, Customer Service

4/10 Dårligt

Tony

Synes godt om: Rengøring, værelsets komfort
Synes ikke om: Service og personale
Too shiny new
Hotel under construction. Staff communication is poor, incompetent due to recent opening.
Overnattede 1 nat i februar 2018
Svar fra Hoang Thi Khanh Minh/ Ms. den 20. feb. 2018
Dear Mr. Tony, Greetings from The Reed Hotel! Thank you for taking the time to review us. We are so sorry that might be our services could not meet your expectation. To be honest we are still having some limitations as issues which you mentioned. We are trying to develop our services quality and our Team become more professional in the coming time. We do hope to welcome you back in another time and you will have a pleasure stay than last one. Thank you so much for your kind contribution and we highly appreciated it. Wish you a great trip throughout Vietnam. Best Regards, Hotel Team