Hoteller nær Nicklaus Children's Hospital

"Vi boede her 1 nat før et krydstogt - og det var vores andet besøg. Værelset var fint og rent, morgenmaden var OK (omelet, cerials, bagels, vafler, juice, frugt, kaffe og juice osv.), så det var udmærket. Servicen er ikke til stede længere. I hvert fald ikke det døgns tid vi var der. Det begyndte med Airport Shuttle bussen. Et par dage før vores overnatning fik vi en mail, hvori der stod at vi skulle gå på 2nd level og tage en shuttle derfra. Shuttle går klokken hel hver time. Efter at have ventet i en halv times tid, forsøgte jeg at ringe til hotellet, som blot stillede mig videre eller kom mig på hold. Efter 8 minutter lagde jeg på og forsøgte at ringe igen. Personen i røret fortalte, at der snart ville komme en ny bus, men at den måske var fyldt op, men så ville chaufføren komme retur. Vi ventede og ventede men ingen bus kom. Jeg gik ind i lufthavnen for at få internet, og på vejen ud var døren lukket - og på døren stod, at shuttle busser holder på level 1. Vi prøvede at gå på level 1 og efter et 15 minutter kom endelig en bus. Da jeg tjekkede ind på hotellet, spurgte receptionisten om jeg skulle bruge transportation næste dag. Jeg sagde lidt forvirret, at det vidste jeg ikke lige og spurgte, hvad han mente med transportation. Det kom der ikke noget svar på. Næste morgen fandt jeg ud af, at jeg havde sagt nej til cruise ship transportation dagen før. Vi fik ikke at vide, hvornår tjek ud var eller noget om internet eller hvilken retning vores værelse var. "

"Shuttle bus never came, breakfast is all sweet from powder, plastic cutlery, paper plates, coffee-just a brown water. The worst part was issues with the shuttle bus after 10 hour flight with a baby in the night time. I wrote to hotel a day before arrival and called too to make sure that we have an airport pickup. Was told it goes every hour. We waited half an hour before pickup time and after and no one came. There were another group that waited too and called hotel 3 times each time were promised the bus is on the way, that never came. They ended up taking an Uber , we took a taxi. When we arrived to hotel, hotel manager didn’t care to know our inconvenience and kept on questioning if we really waited the right place and long enough (I took pictures of the place with time stamps) and showing the proof he still said he will be clarifying with the driver instead of apologising Abby compensating for the taxi. While we were at the counter, the receptionist was taking another call about people complaining for not having a shuttle pickup and it was an obvious problem, but manager was just ignoring it. Otherwise, receptionist was friendly and the room was big and comfortable."

"Der var kun en elevator der virkede på hele opholdet. Serviceminded personale var rigtig godt."

"Worn down. Spanish is the predominant language, couldn't do a gin/tonic since they did not have sny tonic. Yet, clean and GREAT value for money with a good location close to downtown. I will come back..."