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Anmeldelser af Wyndham Fallsview Hotel

3.5 out of 5
Wyndham Fallsview Hotel
6455 Fallsview Blvd, Niagara Falls, ON

Anmeldelser

7,6

Godt

Bedømmelse på 10 − Fremragende. 1500 af i alt 3965 anmeldelser" "
Bedømmelse på 8 − Udmærket. 1098 af i alt 3965 anmeldelser" "
Bedømmelse på 6 − Okay. 600 af i alt 3965 anmeldelser" "
Bedømmelse på 4 − Dårligt. 371 af i alt 3965 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 396 af i alt 3965 anmeldelser" "

8,0/10

Rengøring

8,0/10

Service og personale

7,6/10

Faciliteter

7,6/10

Overnatningsstedets tilstand og faciliteter

7,8/10

Miljøvenligt

Anmeldelser

6/10 Okay

Morten

Synes godt om: Rengøring
Overnattede 2 nætter i juli 2023
Svar fra FD Manager den 13. jul. 2023
Thank you for being our guest, we are sorry we didn't provide you with a better experience.

4/10 Dårligt

Chris

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Started with problems with the card machine then went upstairs to our room later in the evening and we had no hot water in the shower, sink or Jacuzzi.The shower had black mold around the whole bottom inside the shower and outside. Also couldn't sleep due to a drain making loud sounds all night.
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Yvette

Synes godt om: Rengøring
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Definitely will not be staying, Got there early for checking let me waiting 50 minutes because they claimed the room wasn’t ready. Parking is not included they charge $35 or 50 and check out they charge you a fee $28 Have no idea what is it for. Safe is not friendly at all. We didn’t have any toilet paper We told the front desk and they never brought it.
Overnattede 1 nat i maj 2024

10/10 Fremragende

Aline

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This hotel is amazing! My kids loved the pool!
Overnattede 4 nætter i maj 2024

8/10 Udmærket

Peggy

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Could walk to almost everything!
Overnattede 2 nætter i maj 2024

2/10 Forfærdeligt

Othman

Rejste med familie og småbørn
Synes ikke om: Rengøring
Terrible , I thought my reservation through expedia was fully covered but still hotel charged me for fees 50$. 0ver 400$ US for one night plus additional hotel fees on spot plus 70$ parking plus no complimentary breakfast plus cleanliness of room was very poor. With the money I paid I couldve got a 5 star hotel room like Marriot or Hilton
Overnattede 1 nat i maj 2024

4/10 Dårligt

Hope

Rejste med familie
Synes ikke om: Service og personale, faciliteter
Room was not ready - staff rude and inexperienced Will not book with that hotel again Too far from the Casino - long walk for elderly Nothing special about the rooms or service for the price.
Overnattede 2 nætter i maj 2024

4/10 Dårligt

Shrutika

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024

2/10 Forfærdeligt

Ever

Synes ikke om: Faciliteter, overnatningsstedets tilstand og faciliteter
No good
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 27. maj 2024
Please accept our sincere apologies for the disappointment you have expressed.

10/10 Fremragende

Supreet

Overnattede 1 nat i april 2024
Svar fra FD Manager den 27. maj 2024
Thank you

6/10 Okay

sooyoun

Rejste med familie
Synes ikke om: Rengøring, faciliteter
The air conditioner is so loud that it's difficult to sleep. There is a lot of dust and the air is bad.
Overnattede 2 nætter i maj 2024

10/10 Fremragende

Louis

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 27. maj 2024
Thank you for staying with us.

6/10 Okay

Mike

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It was not bad for the price but I'll break this down in a pros and cons Pros -great price -comfortable beds -was able to do an extended checkout -staff was extremely nice and helpful -great location, excellent Mexican restaurant across the street -room was clean -connected to the casino Cons -shower leaked -Netflix did not work on the tv -room I reserved had 2 large windows, one I got had 1 -pool and exercise room key doesn't work unless you get it activated(they won't do it automatically) -$14 for a Gatorade in the lobby - vending machines on each floor only take tokens, no idea how to even get a token -parking is $50 on location, $35 across the street
Overnattede 2 nætter i maj 2024

6/10 Okay

Robert

Synes godt om: Rengøring
There is nothing unique about this hotel but it’s clean and have very comfortable beds
Overnattede 1 nat i maj 2024

6/10 Okay

Miral

Rejste med partner
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Just liked my room nothing else. Need improvement in customer service. Reception staff needs to know how to talk with customers one particular guy was very rude. We needed to get some maintenance done in the room. We called room services, they didnt picked up. We were going out, so thought let the staff at concierge know we need this kind of maintenance. That indian/pakistani male staff asked us to go to our room and wait for maintenance staff. We let him know, we are going out and its urgent. He said no, go to your room, maintainence guy is coming. Like they should work on guest's convenience and not us working on their staff's convenience. Please educate your staff on customer service and how to talk with customers. Not coming here again and not going to recommend this place to anyone.
Overnattede 1 nat i maj 2024

4/10 Dårligt

Amandeep Singh

Synes ikke om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nothing
Overnattede 1 nat i maj 2024

8/10 Udmærket

Dan

Rejste med partner
Location
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 25. maj 2024
Thank you for sharing your feedback!

4/10 Dårligt

Rosa

Synes godt om: Service og personale
Good service at reception. Room is very basic. For approx $300 (expedia discounted price), i would expect some basics, such as shower cap, slippers, robe, etc. I was excited when the c9nceirge mentioned that food and drinks in the room is complementary. There's just water. And I believe coffee. I am here to take in a show and celebrate my birthday. I guess I was hoping for something luxurious... some complementary treats would have been nice
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 25. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Fremragende

Jen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This was a very convenient location in Niagara Falls to attend a concert and the price was reasonable compared to other hotels.
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 25. maj 2024
Thank you for sharing your feedback!

8/10 Udmærket

Zaheerabbas

Overnattede 2 nætter i maj 2024

10/10 Fremragende

Maryjane

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
All Good
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 25. maj 2024
Thank you for sharing your feedback!

10/10 Fremragende

Judy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 25. maj 2024
Thank you for sharing your feedback!

10/10 Fremragende

lodivina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent on everything.
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 24. maj 2024
Thank you for your feedback!

8/10 Udmærket

George

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Friendly staff , staff was very helpful, no coffee maker, only expresso coffee maker, would be nice if there was a microwave in room
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 24. maj 2024
Thank you for your feedback!

6/10 Okay

Bhavik

Rejste med partner
Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
Didn’t like the fact that the hotel was not tied up with we go bus like other hotels which were near, expensive compare to its other competitors with inconveniences of everywhere to go.
Overnattede 3 nætter i maj 2024
Svar fra FD Manager den 24. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Udmærket

Ann

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Good area close to everything but I wish they'd provide a transportation like the other hotels do the water showers and bath was a little cool wasn't too warm. Good value I kind of wish they provided breakfast vouchers
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 23. maj 2024
Thank you for sharing your feedback!

10/10 Fremragende

Donna

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very close to the Falls; excellent location for reasonable price; lots of eating choices---even Starbucks on site!
Overnattede 3 nætter i maj 2024
Svar fra FD MANAGER den 23. maj 2024
Thank you for sharing your feedback!

10/10 Fremragende

john

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Easy walking to all the falls attractions
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 22. maj 2024
Thank you for your feedback!

10/10 Fremragende

Justin

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Glad that not much changed with the change to Wyndham. Plan on staying here again some time.
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 22. maj 2024
Thank you for your feedback!

10/10 Fremragende

Sattie

Service was excellent. No dislikes so far
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 22. maj 2024
Thank you for your feedback!

6/10 Okay

Giselle

Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 23. maj 2024
Thank you for sharing your feedback!

10/10 Fremragende

Jacob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very fancy looking hotel. Came with a lot of coupons for dining and activities and everything was close to the hotel
Overnattede 1 nat i maj 2024
Svar fra FD Managers den 22. maj 2024
Thank you for your feedback.

10/10 Fremragende

Cathy, Scarborough

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very clean and quiet
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you for your Feedback!

10/10 Fremragende

Letty, Pickering

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra FD Managers den 22. maj 2024
Thank you for your feedback.

10/10 Fremragende

Bounthanh

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra FD Managers den 22. maj 2024
Thank you for your feedback.

10/10 Fremragende

Edward, Unionville

Rejste med familie, Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was very loud at night
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you for your feedback.

2/10 Forfærdeligt

Ahmad

Rejste med familie
Synes godt om: Faciliteter, overnatningsstedets tilstand og faciliteter
Synes ikke om: Rengøring, service og personale
The staff was unprofessional and very rude behavior that was very surprised me because the person that i explained the behavior is the manager and her name is amandeen I guess but she was the manager.
Overnattede 1 nat i maj 2024
Svar fra FD Managers den 22. maj 2024
Thank you for proving us with feedback from your stay. I am very sorry to hear that you are unhappy with your experience at our hotel.

8/10 Udmærket

Sandra

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was convenient
Overnattede 4 nætter i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you!

8/10 Udmærket

gloria

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Liked the covered bridge walkway to the Casino. Good Staff interaction. Washroom a bit too small.
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you for your feedback.

4/10 Dårligt

Dongni

Synes ikke om: Service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you for your Feedback!

10/10 Fremragende

Roberta

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
For being a Wyndham in a decent area, we were somewhat disappointed with our room. It was older and out dated, we were on the 7th floor and could still hear traffic. The closet doors were plywood, stained, and hard to open. No handle just a cut out. The phone did not work when we arrived as well as the toilet wouldn't flush. The Television, when turned on, would keep turning itself off. After playing with the remote (each time we turned the set on), then the television would stay on. We got to the point where we left it on all the time. Our elevator was letter "C" in a back hallway with extremely small signage. We had to ask were it was. All in all, the area outside and around the property was lovely. Since it is on a hill, walking down to see the falls was good...walking up, well....... Would stay there again.
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 21. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Fremragende

Jo-Ann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location. Friendly staff. I would definitely return!
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 21. maj 2024
We can't wait to welcome you back!

10/10 Fremragende

Binnepreet

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very nice and clean for your $. Definitely staying here again next time!!
Overnattede 2 nætter i maj 2024
Svar fra FD Manager den 21. maj 2024
Thank you for your kind words!

4/10 Dårligt

Rebecca

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Parking was $35 (across a busy intersection) or $70, which apparently had to be reserved in advance because every spot was full or blocked off with cones. Restaurants at the hotel had no options within my dietary restrictions. Ice machine was broken and flooded for my entire stay. In-room jacuzzi had a broken stopper so we had to stuff washcloths down there to fill the tub, which took 45 minutes with the low water pressure. Arcade had a $15 facility fee per person, plus the cost of the games. A $600 stay turned into $900. Outrageous! Will never be back.
Overnattede 3 nætter i maj 2024
Svar fra FD Manager den 21. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Fremragende

steven

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice, new, well maintained hotel. Clean and quiet. My only issue was that my card would not open the pool/spa door so I just gave up and didn't use it. Also, it is not an easy walk from this hotel, or any of the other hotels in the vicinity, to the falls due to the presence of the casino. You have to take a long circuitous walk around the casino to get down to the falls. There's a direct path down the street that goes to the Behind the Falls office. But that was blocked off. The hotels along this avenue need to band together and open up another access point to the falls. It could be an easy 5 minute walk. Instead walking all the way around the casino is 15-20 minutes. Each way.
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

4/10 Dårligt

emily

Rejste med partner
Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
The room was not very clean. It was old and didn’t even have proper curtains. The building is very dated and seems dirty. There is no valet parking, for $50 there should definitely be valet.The location is good and that’s the only good thing about this hotel.
Overnattede 1 nat i maj 2024
Svar fra FD Manager den 21. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

10/10 Fremragende

Geraldine

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
This is a great and very convenient place if you want to explore around and see the horseshoe falls at an affordable price. It is near a casino, restaurants inside and around the hotel, trails, and shopping mall. The only thing that got me was the parking is not free. You pay extra if you want to park insite. Other than that, it’s a great place to stay. Also, the receptionist is very helpful! Ms. Daoni went above and beyond! Really appreciate her
Overnattede 3 nætter i maj 2024
Svar fra FD Manager den 22. maj 2024
Thank you for your feedback!

6/10 Okay

Diana

Rejste med familie
Room needs some help. Bed was very uncomfortable . Bathroom had mold in shower
Overnattede 2 nætter i maj 2024
Svar fra FD MANAGERS den 18. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.

8/10 Udmærket

Alyssa

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
everything was awesome! loved the jetted tub and the beds are so cozy. one major downside for us was the shower. The door did not close so water sprayed out onto the floor and the water was luke warm at its hottest. great stay otherwise!
Overnattede 1 nat i maj 2024
Svar fra FD MANAGER den 18. maj 2024
Thank you for sharing your feedback!

8/10 Udmærket

Tim

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
7.99 for a can of Buble may be a bit excessive. Stay away from the convenience store in the hotel. Obscene pricing.
Overnattede 3 nætter i maj 2024
Svar fra FD MANAGERS den 18. maj 2024
We sincerely apologize for the disappointment you have expressed. We have shared your feedback with the appropriate hotel team.Thank you for your feedback.