This experience was horrible and had caused me to look elsewhere for future accomadation arrangements.
When we arrived and checked in, the first negative experience was being forced to pay for parking OFF SITE. This is very inconveneint, especially in the winter months! Secondly, when we arrived at our room, we deiscovered that our room was already occupied. The bed was used and there were other guests' belongings in there. Thirdly, we doscovere that there was NO HOT water in the hotel! Again, this trip was in December and we had specifically reserved a jacuzzi room! It took over an hour to sort this situation out which involved us having to move to ANOTHER hotel! We had to cancel plans we had made for this time period due to this occurence. We will NOT be making any future travel arrangements at Four Points by Sheraton!
