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Anmeldelser af The Esplanade Hotel

4 out of 5
The Esplanade Hotel
Esplande Road, Fistral Beach, Cornwall, Newquay, England

Anmeldelser

8,6

Fremragende

Bedømmelse på 10 − Fremragende. 255 af i alt 519 anmeldelser" "
Bedømmelse på 8 − Udmærket. 182 af i alt 519 anmeldelser" "
Bedømmelse på 6 − Okay. 54 af i alt 519 anmeldelser" "
Bedømmelse på 4 − Dårligt. 20 af i alt 519 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 8 af i alt 519 anmeldelser" "

8,8/10

Rengøring

9,0/10

Service og personale

8,2/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,4/10

Miljøvenligt

Anmeldelser

6/10 Okay

Jens

Synes godt om: Service og personale
Synes ikke om: Værelsets komfort
Lille værdi for pengene
Der var meget lydt og en ventilator uden for værelset var generende. Værelset lå op til enden af en lille tennisbane, så boldtene ramte ofte væggen. Dyrt i forhold til den samlede kvalitet
Overnattede 1 nat i august 2017

8/10 Udmærket

Michael

Synes godt om: Rengøring, service og personale
Overnattede 2 nætter i juli 2017

8/10 Udmærket

Wendy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i maj 2024
Svar fra Adam - Reception Manager den 8. maj 2024
Good Morning Wendy,Thank you for taking time post a review.I really appreciate the score you have given and look forward to welcoming you back in the future.Kind regardsAdam

10/10 Fremragende

ADARSH

Overnattede 1 nat i maj 2024

10/10 Fremragende

Rory

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Excellent in every way
Overnattede 1 nat i april 2024
Svar fra Adam den 14. apr. 2024
Good Afternoon Rory,Thank you for your review and happy to hear we met you expectations in every way.I hope to see you in the future. Please remember to sign up to our loyalty scheme via our website to gain points for spending at the hotel.

8/10 Udmærket

Lauren

Rejste med familie, Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
We came for a family break and stayed for 3 days. The staff were so friendly and helpful which made it a nice atmosphere. We really loved how it’s completely set up for children, this definitely took the stress of parenting off us. We really loved the cookie and milk before bed. I would recommend this hotel to a friend but advise to only stay for a short period of time.
Overnattede 2 nætter i april 2024
Svar fra Adam den 11. apr. 2024
Good Afternoon Lauren,My last responsive was deleted because i included my email address. If you wish to discuss your feedback with me directly please call the hotel and ask for the reception manager email address.Kind regardsAdam

6/10 Okay

Jeff

Rejste med familie
Synes godt om: Service og personale, faciliteter
Very kid friendly. The staff were very nice. The facility is a little old, the floors creak when you walk, and the most difficult part is the amount of unnatural fragrance they have in the room -- I assume to cover any dank smells. My family is very sensitive to these kinds of unnatural, chemical smells. Literally, my tongue hurt all night.
Overnattede 1 nat i marts 2024
Svar fra Adam den 7. apr. 2024
Thank you for your lovely words,We do place our Gaia Awakening Diffusers in each room as Gaia is our own spa brand that uses natural ingredients. This acts as a way for guests to see our products in action along with having a enjoyable smelling room.Kind regards

10/10 Fremragende

Daniel

Overnattede 1 nat i februar 2024
Svar fra Adam den 7. apr. 2024
Thank you for taking the time to complete the survey about your stay at The Esplanade Hotel. We always appreciate hearing feedback about the experience that we provide, your comments are always shared with our team.We will always work hard to improve our guests experience and thank you for providing feedback which allows us to implement any necessary changes. We hope to see you at The Esplanade Hotel again soon!Kind regards,AdamReception ManagerThe Esplanade Hotel

10/10 Fremragende

Emma

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i februar 2024
Svar fra Adam den 7. apr. 2024
Thank you for taking the time to complete the survey about your stay at The Esplanade Hotel. We always appreciate hearing feedback about the experience that we provide, your comments are always shared with our team.We will always work hard to improve our guests experience and thank you for providing feedback which allows us to implement any necessary changes. We hope to see you at The Esplanade Hotel again soon!Kind regards,AdamReception ManagerThe Esplanade Hotel

8/10 Udmærket

William

Rejste med partner
Sadly not the experience we had hoped for.
Overnattede 1 nat i december 2023

10/10 Fremragende

Paul

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Perfect Hotel near Fistral
Fantastic short stay at this really great Hotel opposite Fistral Beach, convenient location and awesome facilities drew us here and we weren't disappointed. Great welcome with a build a bear for our Godson and amazing facilities for this of your traveling with kids. Plenty of adult spaces to relax too.
Overnattede 1 nat i november 2023

10/10 Fremragende

Jelena

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 4 nætter i oktober 2023

10/10 Fremragende

Verificeret rejsende

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Such a family friendly hotel
What a family friendly hotel. Would definitely recommend to others with young children and so close to the beach too! From soft play, to the cinema, swimming and milk and a biscuit in the evening what more could you ask for. Only thing I would do next time is ask for a room thats not dog friendly. Very clean though and lovely child friendly products in the bath too.
Overnattede 3 nætter i oktober 2023

10/10 Fremragende

Michael

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Family Friendly Gem
2nd Stay for and this is an absolute gem if you have kids and want a relaxing stay. Clean, friendly and completely focused on kids so it’s absolutely ideal - close to fistral beach and amazingly clean and friendly- we will be back
Overnattede 1 nat i oktober 2023

10/10 Fremragende

martin

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Business
Nice hotel lovely room overlooking the beach. Don’t book this hotel during half term or school holidays unless you have children 🙁
Overnattede 1 nat i oktober 2023

10/10 Fremragende

Paul

Forretningsrejsende
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Last minute stay
On arrival the outside of the building looks a bit tired, but it looks like it's been refurbished recently to a very high standard. The room and public areas all very nice. Great service from the reception staff
Overnattede 1 nat i september 2023
Svar fra Operations Manager den 19. okt. 2023
Dear Paul, Thank you for your kind review, we are delighted you enjoyed your stay & our lovely teams service. We hope to welcome you back another time. Kind regards Lauren

10/10 Fremragende

Kristian, White Waltham

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great staff made to feel really welcome. We would happily stay here again to take advantage of the surfing schools nearby. Whilst we didn't have breakfast the food looked incredible and it was only a short walk into town to have an evening meal. Again lots of options for evening meal and very happy with our stay overall.
Overnattede 1 nat i august 2023
Svar fra Operations Manager den 19. okt. 2023
Dear Kristian, Thank you for your kind review, delighted the team looked after you. We hope to welcome you back to Newquay in the future. Kind regardsLauren

10/10 Fremragende

Sian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i august 2023
Svar fra Operations Manager den 19. okt. 2023
Thank you for your kind review !

8/10 Udmærket

Maheen Noor

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort
Lovely staff & view - Terrible bed
The reception team was very friendly. The rooms are very small compared to what they look in pictures. The bed was very uncomfortable however the view was great if you wish to take Seaview room. Parking is a major problem if you want to park at hotel only have 11 spaces which are usually packed. Cars parked on double yellow and very narrow street Breakfast was average not much options and same menu everyday
Overnattede 2 nætter i august 2023

10/10 Fremragende

Sunita

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
N/A
Overnattede 3 nætter i august 2023
Svar fra Operations Manager den 19. okt. 2023
Thank you for your kind review.

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 2 nætter i august 2023
Svar fra Operations Manager den 19. okt. 2023
Thank you for your kind review !

10/10 Fremragende

Doug

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Only issue is the lack of parking
Well located hotel with all the facilities you need. Staff are very friendly & Newquay is a great place to visit.
Overnattede 3 nætter i august 2023

10/10 Fremragende

Alexandra

Overnattede 2 nætter i august 2023

8/10 Udmærket

Amandeep

Rejste med familie
Synes godt om: Værelsets komfort
Overnattede 3 nætter i juli 2023

8/10 Udmærket

Adrian

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Trying to park was a bit of a pain.
Overnattede 5 nætter i juli 2023

8/10 Udmærket

Kevin

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Dufficult to park.
Overnattede 1 nat i juli 2023

8/10 Udmærket

S

Overnattede 2 nætter i juli 2023

10/10 Fremragende

Vanessa

Rejste med partner
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great Location and Very Clean. Only downslide was the very noisy passageways. Sound carries through quite a lot.
Overnattede 3 nætter i juli 2023

4/10 Dårligt

Justin

Synes godt om: Rengøring, service og personale
Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort
Tired tiny rooms that are overpriced.
Tired tiny rooms that are overpriced. Kids running everywhere little insulation between floors means youre woken in the early hours. Fridge in room was warm/not working and view was a nasty courtyard but still so expensive. Fine if your a family but avoid for couples or business . Long walk to town but good for beach. Little or no pArking
Overnattede 2 nætter i juli 2023

10/10 Fremragende

Jeff

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Had a great 3 night stay, staff are all so genuinely nice, friendly and helpful.We parked easily and left the car until checkout as can walk everywhere.Room was spotless as was everywhere in hotel and the swimming pool,hot tub and sauna was an unexpected treat we had to ourselves early each morning .Really cannot fault anything and will definitely be back.It’s in the best area to see the best of that part of the coast and the walk from there to Perranporth is stunning
Overnattede 3 nætter i juli 2023

10/10 Fremragende

Alex

Overnattede 1 nat i juli 2023

6/10 Okay

Adrian

Overnattede 1 nat i juni 2023

10/10 Fremragende

Karl

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Thank goodness
Overnattede 1 nat i juni 2023

10/10 Fremragende

Nicole

Overnattede 4 nætter i juni 2023

4/10 Dårligt

Verificeret rejsende

Rejste med familie
Synes godt om: Værelsets komfort
Book a parking before you go!
very hard to find a parking spot nearby in the peak hours and hotel charges 15 pounds per night for limited parking spaces. wait 20 mins to checkout while receptions were busy to ask customer to register their membership.
Overnattede 1 nat i maj 2023
Svar fra Alexandra Stapleton den 11. maj 2023
Hello,We appreciate your feedback. With our location parking is in high demand and we do have this clearly noted on our website. We apologise for the waiting time at check-out, I'm sure our reception team was working to help you as fast as they could.

10/10 Fremragende

Natalie

Overnattede 1 nat i maj 2023

10/10 Fremragende

Marpe

Overnattede 2 nætter i april 2023

8/10 Udmærket

Sharon

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Stunning sea view and lovely hotel.
We had a wonderful stay in a gorgeous room with the best sea view we’ve ever had! The room was so clean and in excellent condition. A couple of things I’d like to see improved would be separating the kids play area from the eating area during mealtimes because it felt at times like we were sat in a crèche. I have children myself who are teens now, but even when they were younger I would not have allowed them to scream and run about whilst people are trying to enjoy their meal. There is a partition there, it’s just left open across the whole room! So it would be great if this was pulled across or if there was a separate dining time when the play area is open and at other times it could be closed. I was also pleased to see so many gluten free options as my son and I are coeliac. I wouldn’t recommend the roasted cauliflower steak however, as that was a slither of cauliflower, a quarter of an onion and a few potatoes! All white with no green veg and £15! They did change the meal for me and the sea bass was delicious. The table staff were really lovely. Especially the lovely lady with blue hair whose name I didn’t get, sorry! She’s only just started but she was so friendly and helpful. The pool is small and a little cold, and the water in the hot tub was brown! The steam room and changing facilities were great. I love the reception area and the dining room view! Simply stunning. Overall we would stay again but definitely not during the kids holidays!
Overnattede 2 nætter i april 2023

10/10 Fremragende

Anya

Synes godt om: Service og personale
Lovely room, spotless, wonderful views
Overnattede 4 nætter i marts 2023

6/10 Okay

Nicola

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Very clean. Staff polite and helpful Noise from room above spoilt our trip!
Overnattede 3 nætter i marts 2023

10/10 Fremragende

jim

Overnattede 1 nat i marts 2023

8/10 Udmærket

Noriaki

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Overnattede 1 nat i februar 2023

8/10 Udmærket

Kathy

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
The only down side was the beds are to hard.
Overnattede 1 nat i februar 2023

10/10 Fremragende

Andy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
A superb hotel for many reasons
This is an excellent hotel for many reasons. The location for Fistral beach is brilliant and the view from our window never got boring, just wonderful. The staff were all extremely professional and very friendly an d helpful whenever we needed them. Superb stay
Overnattede 2 nætter i september 2022

10/10 Fremragende

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Last minute
A great suprise last minute, lovely place
Overnattede 1 nat i september 2022

10/10 Fremragende

Kuljinder

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great break away!
As a family of four, we had a great stay at the hotel. All the staff were helpful and friendly. We stayed over a bank holiday for 3 nights, visited Lappa Valley and Eden Project on separate days… highly recommended! Food was of a high quality, pool was convenient, location was fantastic! Faye in the restaurant was especially great! Definitely will be visiting again!
Overnattede 3 nætter i august 2022
Svar fra Operations Manager den 8. sep. 2022
Dear Kuljinder, Thank you for your feedback, were so pleased you had a lovely stay with us and the team looked after you, especially Faye, i will ensure she reads this. We couldn't agree more about some of the lovely attractions to visit as families around the Newquay area. We hope to welcome you back soon, best regards Lauren

10/10 Fremragende

Balwinder

Overnattede 3 nætter i august 2022
Svar fra Operations Manager den 8. sep. 2022
Dear Balwinder, Thank you for your kind rating, were delighted you enjoyed your stay with us and hope to welcome you back in the future. Kind regards Lauren

10/10 Fremragende

Christopher

Rejste med familie
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Long weekend
Very nice family hotel, friendly efficient staff, good choice of food for breakfast and evening meals lovely views from the lounge and restaurant standard room small but clean and tidy, would recommend to friends and family
Overnattede 3 nætter i august 2022
Svar fra Operations Manager den 8. sep. 2022
Dear Christopher, Thank you for your kind review, we are delighted you enjoyed your stay with us. We hope to welcome you back in the future, kind regards Lauren

8/10 Udmærket

sanjit

Overnattede 2 nætter i august 2022

10/10 Fremragende

Jon

Overnattede 1 nat i juli 2022