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The Wheatsheaf Hotel

3.0-stjernet overnatningssted

Vælg datoer for at se priser

Anmeldelser

6,8 ud af 10.

Populære faciliteter

  • Morgenmad er inkluderet
  • Gratis Wi-Fi
  • Restaurant
  • Aircondition
  • Bar
  • Vaskeri

Værelsesmuligheder

Tilgængelige filtre for værelser
Viser 6 ud af 6 værelser

Indlæs alle billeder af Superior-værelse med dobbeltseng eller 2 enkeltsenge

Superior-værelse med dobbeltseng eller 2 enkeltsenge | 1 soveværelse, pengeskab på værelset, lydisolering, gratis Wi-Fi

Superior-værelse med dobbeltseng eller 2 enkeltsenge

  • 25 m²
  • Plads til 3 personer
  • 1 queensize-seng og 2 enkeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Familieværelse

1 soveværelse, pengeskab på værelset, lydisolering, gratis Wi-Fi

Familieværelse

  • 30 m²
  • Plads til 3 personer
  • 1 dobbeltseng og 1 enkeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Værelse til 3 personer

Overnatningsstedets område

Værelse til 3 personer

  • 30 m²
  • Plads til 3 personer
  • 2 dobbeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Standardværelse med 2 enkeltsenge

Standardværelse med 2 enkeltsenge | 1 soveværelse, pengeskab på værelset, lydisolering, gratis Wi-Fi

Standardværelse med 2 enkeltsenge

  • 30 m²
  • Plads til 2 personer
  • 2 enkeltsenge
  • Gratis Wi-Fi

Indlæs alle billeder af Superior-dobbeltværelse

1 soveværelse, pengeskab på værelset, lydisolering, gratis Wi-Fi

Superior-dobbeltværelse

  • 30 m²
  • Plads til 3 personer
  • 1 dobbeltseng
  • Gratis Wi-Fi

Indlæs alle billeder af Lejlighed

1 soveværelse, pengeskab på værelset, lydisolering, gratis Wi-Fi

Lejlighed

  • 90 m²
  • 2 soveværelser
  • Plads til 6 personer
  • 1 kingsize-seng, 2 enkeltsenge og 1 sovesofa (dobbeltseng)
  • Gratis Wi-Fi
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Om området

The Wheatsheaf Hotel befinder sig i Newport. HMS Victory og Beaulieu National Motor Museum er nogle af de kulturelle højdepunkter, du kan opleve, og er du mere til shopping, kan du med fordel besøge Gunwharf Quays. Robin Hill og Isle of Wight Steam Railway er også et besøg værd. Oplevelser som dykning giver gode muligheder for at komme ud på eller i det omgivende vand, eller du kan tage på eventyr ved at afprøve mountainbiking, ridning og vandre-/cykelruter i nærheden. Besøg vores rejseguide til Newport
Kort
16 St.Thomas's Square, Newport, England, PO30 1SG

Hvad ligger i nærheden?

  • Seaclose Park
    Seaclose Park
    15 min. gang - 1.3 km
  • Carisbrooke Castle
    Carisbrooke Castle
    3 min. kørsel - 1.7 km
  • St. Thomas Church
    1 min. gang - 0.0 km
  • Cineworld Isle of Wight
    4 min. gang - 0.4 km
  • Quay Arts
    6 min. gang - 0.6 km

Sådan kommer du rundt

  • Sandown Brading Station - 11 min. kørsel
  • Southampton (SOU) - 87 min. kørsel

Restauranter

  • New Ming Garden
    2 min. gang
  • The Wheatsheaf Hotel
    1 min. gang
  • Newport Ale House
    3 min. gang
  • The Man In The Moon (Wetherspoon)
    3 min. gang
  • Marks & Spencer Cafe
    5 min. gang

Om overnatningsstedet

The Wheatsheaf Hotel

Højdepunkter på overnatningsstedet
Du kan se frem til gratis takeawaymorgenmad, en terrasse og vaskerifaciliteter hos The Wheatsheaf Hotel. Aktive rejsende kan nyde godt af mulighederne for cykling hos dette hotel. Stedets to restauranter byder på morgenmad, frokost og aftensmad og har britiske retter. Hold forbindelsen med gratis Wi-Fi på værelset. Gæster kan desuden nyde godt af 2 barer.
Andre fordele inkluderer:
  • Cykeludlejning, lufthavnstransport tur-retur (tillægsgebyr) og adgang til en indendørs pool i nærheden
  • Hurtig udtjekning, babysitning (tillægsgebyr) og hjælp med udflugter/billetter
  • Bagageopbevaring, en døgnåben reception og et pengeskab i receptionen
Værelsesfaciliteter
Alle værelser hos The Wheatsheaf Hotel byder på komfortable faciliteter som aircondition plus andre goder som gratis Wi-Fi og pengeskabe.
Ekstra faciliteter på værelserne inkluderer:
  • Badeværelser med gratis toiletartikler og hårtørrere
  • LCD-tv med kabelkanaler
  • CD-afspillere, kaffe-/temaskiner og varme

Lignende overnatningssteder

Bar (på overnatningsstedet)
One Holyrood Hotel
Newport
  • Kæledyrsvenligt
  • Mulighed for parkering
  • Forretningstjenester
  • Bar
9.2 ud af 10, Fremragende, 238 anmeldelser
Prisen er 1.255 kr.
inkluderer skatter og gebyrer
7. jun. - 8. jun.
One Holyrood Hotel
Sammenlign lignende overnatningssteder

Faciliteter på overnatningsstedet

Internet

  • Tilgængeligt på alle værelser: gratis Wi-Fi
  • Tilgængeligt på nogle fællesarealer: gratis Wi-Fi

Parkering og transport

  • Ekstern parkering (mulighed for rabat)
  • Lufthavnstransport tur-retur (tillægsgebyr) fra kl. 10.00 til kl. 13.30 efter anmodning

Mad og drikke

  • Gratis takeawaymorgenmad tilbydes fra kl. 07.00 til kl. 09.30 på hverdage og fra kl. 08.00 til kl. 10.00 i weekenden
  • 2 barer/lounger
  • 2 restauranter
  • Snackbar/deli

Restauranter på stedet

  • Brassiere
  • Taste kitchen

Oplevelser

  • Cykeludlejning
  • Indendørs pool (adgang for gæster)

Familievenlige faciliteter

  • Adgang til indendørs pool i nærheden
  • Børnepasning (tillægsgebyr)
  • Lydisolerede værelser
  • Separat soveværelse
  • Snackbar/deli
  • Vaskeri

Bekvemmeligheder

  • Bagageopbevaring
  • Døgnåben reception
  • Pengeskab i receptionen
  • Vaskeri

Gæstefaciliteter

  • Concierge-tjenester
  • Hjælp med udflugter og billetter
  • Rengøring (dagligt)

Udendørs

  • Terrasse

Hjælp til personer med et handicap

  • Hvis du vil anmode om hjælp til personer med et handicap, bedes du kontakte overnatningsstedet via kontaktoplysningerne i din reservationsbekræftelse.
  • Adgang for kørestolsbrugere (kan være begrænset)
  • Ingen elevator
  • Registreringsskranke med adgang for kørestolsbrugere

Værelsesfaciliteter

Soveværelse

  • Sengelinned til rådighed

Badeværelse

  • Gratis toiletartikler
  • Håndklæder til rådighed
  • Hårtørrer
  • Privat badeværelse
  • Shampoo
  • Sæbe
  • Toiletpapir

Underholdning

  • CD-afspiller
  • LCD-tv med kabelkanaler

Mad og drikke

  • Begrænset roomservice
  • Kaffe-/temaskine

Andet

  • Aircondition
  • Lydisolerede værelser
  • Pengeskab
  • Varme

Politikker

Indtjekning

Indtjekning fra kl. 14.00 til kl. 00.00

Tidlig indtjekning afhænger af tilgængelighed

Minimumsalder for indtjekning: 18 år

Udtjekning

Udtjekning inden: kl. 11.00

Hurtig udtjekning er tilgængelig

Særlige indtjekningsinstruktioner

Receptionspersonalet tager imod gæster ved ankomst til overnatningsstedet

Oplysninger fra overnatningsstedet kan være oversat ved hjælp af automatiserede oversættelsesværktøjer

Renoveringer og lukninger

Dette overnatningssted er lukket fra 28. juni 2023 til 31. december 2023 (datoerne kan ændres).

Adgangsmuligheder

Bemandet reception

Kæledyr

Kæledyr er ikke tilladt

Børn og ekstra senge

Børn er velkomne

Ét barn op til 1 år kan overnatte gratis, hvis barnet benytter de eksisterende sengepladser i forælderens/værgens værelse

Ekstrasenge er tilgængelige mod et gebyr på 10.0 GBP pr. dag

Betalingstyper accepteret på overnatningsstedet

Vigtige oplysninger

Valgfrie tjenester

  • Gebyr for ekstra seng: 10.0 GBP pr. dag

Ovenstående liste er muligvis ikke fuldstændig. Gebyrer og depositummer inkluderer muligvis ikke skat og kan ændres uden varsel.

Godt at vide

Dette overnatningssted udlejes af en professionel vært, der udlejer som en virksomhed eller et erhverv.
Gebyrer for ekstra opredninger kan forekomme og varierer afhængigt af overnatningsstedets politik
Gyldigt billed-ID og kreditkort, debetkort eller kontant depositum kan være påkrævet ved indtjekning til dækning af påløbende udgifter
Særlige ønsker afhænger af tilgængelighed ved indtjekning og kan medføre ekstra gebyrer. Særlige ønsker kan ikke garanteres
Gæster skal kontakte overnatningsstedet på forhånd for at reservere baby-/barnesenge og ekstrasenge
Dette overnatningssted accepterer kreditkort, debetkort og kontanter
Betaling uden kontanter er tilgængelig
Overnatningsstedets sikkerhedsforanstaltninger inkluderer brandslukker, røgalarm og sikkerhedsalarm
Hvis du afbestiller din reservation, er dette underlagt værtens afbestillingspolitik. I overensstemmelse med EU's regler om forbrugerrettigheder er reservation af overnatning ikke omfattet af fortrydelsesretten.

Vi bør nævne

Dette overnatningssted har ingen elevatorer

Ofte stillede spørgsmål

Er The Wheatsheaf Hotel et kæledyrsvenligt overnatningssted?

Nej, kæledyr er ikke tilladt på dette overnatningssted.

Hvornår er indtjekning på The Wheatsheaf Hotel?

Indtjekning fra kl. 14.00 til kl. 00.00.

Hvornår er udtjekning på The Wheatsheaf Hotel?

Udtjekning er kl. 11.00.

Tilbyder The Wheatsheaf Hotel shuttletransport til lufthavnen?

Ja, der er lufthavnstransport, der afgår fra kl. 10.00 til kl. 13.30 (efter anmodning). Der pålægges et gebyr pr. returbillet.

Hvor ligger The Wheatsheaf Hotel?

Dette hotel ligger i Newport, kun 2 km fra Seaclose Park, Carisbrooke Castle og Isle of Wight Area of Outstanding Natural Beauty. Derudover ligger Robin Hill 4,5 km derfra.

Kan jeg afbestille min reservation gratis og modtage fuld refusion?

Ja, dette overnatningssted tilbyder gratis afbestilling for udvalgte værelsespriser, fordi fleksibilitet er vigtigt. Du bedes læse overnatningsstedets afbestillingspolitik på vores hjemmeside for at få flere oplysninger om undtagelser eller krav.

Anmeldelser

Anmeldelser af The Wheatsheaf Hotel

6,8

7,4

Rengøring

8,4

Området

7,6

Service og personale

7,0

Overnatningsstedets tilstand og faciliteter
Bedømmelse på 10 − Fremragende. 29 af i alt 120 anmeldelser
Bedømmelse på 8 − Udmærket. 38 af i alt 120 anmeldelser
Bedømmelse på 6 − Okay. 17 af i alt 120 anmeldelser
Bedømmelse på 4 − Dårligt. 18 af i alt 120 anmeldelser
Bedømmelse på 2 − Forfærdeligt. 18 af i alt 120 anmeldelser

Anmeldelser

Verificeret

10/10 Fremragende

Rob

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Wheatsheaf Hotel

Great place to stay, friendly staff, great atmosphere, right in middle of town and close to the main street.
Overnattede 1 nat i maj 2023
Verificeret

10/10 Fremragende

Amy

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Lovely hotel in the heart of Newport. Owner and staff very kind and friendly!
Verificeret

10/10 Fremragende

Julieann

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Great hotel

I stay at this hotel whenever I have to stay on the Isle of Wight. I love the old wordy pub feeling and the staff are extremely friendly. The breakfast is also really good.
Overnattede 1 nat i april 2023
Verificeret

2/10 Bundkarakter

Paula

I booked this with pay at property option. Hotel took money straight away and refused to pay back. 2 days before my stay I receive a voicemail to say under new management and not honouring existing bookings. Disgraceful !!!
Overnattede 2 nætter i maj 2023
Verificeret

4/10 Ringe

zoe

Synes godt om: Rengøring, service og personale
We paid for a Superior room but got put into a very small double . I mean you could only get out of one side of the bed . I approached the hotel who said the manager will call me , he never did . So I called him 2 days letter in which he refused to do anything about it . Shane as I would if returned the other staff were lovely and the breakfast was huge and tasty . Shame about the managers attitude . Also parking is terrible , really bad .
Overnattede 1 nat i oktober 2022
Verificeret

6/10 Okay

Janice

Synes ikke om: Overnatningsstedets tilstand og faciliteter, værelsets komfort

Not good for old folk

The room was small for a double bed that when i leant against it it scooted accoss te oom (safety issue). *Could not have the shower st the right high as it kept sliding back down to lowest point, the rainfal shower well could not work that one out! *Air circulation there was non couldnt open the window! No fan! And in the adverts it said airconditioning well I would like to know where that was. * the noise at 2-3 am from ye drunks out side was not appreciated. * the internal spiral stairs are very narow and I found these difficult to manage a few times I was worried about falling. I WILL NOT BE STAYING THERE AGAIN DUE TO THE ABOVE
Overnattede 3 nætter i april 2023
Verificeret

8/10 Godt

Trevor

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Nice hotel. The bathroom needs work.

The staff were very friendly and helpful. Nice to have tea and biscuits etc. in the room. Unfortunately, I had to head out before 8 am so missed breakfast but heard from friends that it was good. The room was fine, the strange layout of electrical sockets with one unusable behind the bed head. It would have been more helpful to have the USB socket near the bed rather than over by the kettle, on the other side of the room. The battery cover on the TV was missing. The bathroom was poor, unfortunately. The shower cubicle was awfully small and just rather disappointing for a hotel. I am 6' 3" and bearly fit. The shower tray creaked as I stood on it, it has not been fitted properly and beware it will break at some point! The silicon was interesting, haven't seen a hit-or-miss silicone before. Expect it is not doing its job. The shower curtain was trailing on the ground and it looked like someone had recently wet the floor before I entered the room and not moped it up. Someone desperately needs to clean out the bathroom fan it is loud, I suspect it has never been removed and cleaned. It would have been good to have the shower bottles in the cubicle and some soap by the basin rather than using the same body lotion for both. The mirror with the shelf was cheap and felt it was going to break when using the soap. Most of these points are fairly simple to fix so hopefully this review is read and constructive. They were small niggles, still had a very nice time.
Overnattede 1 nat i april 2023
Verificeret

8/10 Godt

Johannes

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Die Zimmer befinden sich oberhalb eines vom Reiseführer empfohlenen Pubs. Meins war hell, freundlich, sauber und modern eingerichtet. Vom Zustand des Aufgangs her war das nicht unbedingt zu erwarten. Lobenswert ist, dass auf Einwegkosmetika verzichtet wird und dass die modernen Armaturen weniger Wasser verschwenden. Am Nutzen der ausgelegten hölzernen Einweglöffel wage ich allerdings zu zweifeln. Was man dem Hotel nicht vorwerfen kann, aber trotzdem hervorheben sollte: Hier macht es Sinn, ein größeres Zimmer zu buchen. Im kleinen Doppelzimmer gibt es weder Tisch noch Stuhl, sondern nur ein schmales Wandbrett als Ablage. Der Platz in der ohnehin kleinen Dusche wird durch die nach innen öffnende Falttür und die voluminöse, kantige Armatur der Regendusche zusätzlich reduziert. Als große und schwere Person musste ich mich sehr vorsichtig bewegen, um nicht ständig irgendwo anzuecken. Es kommt selten vor, dass man sich als Alleinreisender in einem Doppelzimmer beengt fühlt. Hier war es aber der Fall und ich würde nur ungern einen ganzen Tag bei schlechtem Wetter in diesem Raum verbringen wollen. Und bitte, liebe UK-Bürger: könntet Ihr nicht bei der Einreise einen zwingenden Lehrgang vorschreiben, wie man Eure Schiebefenster benutzen kann, ohne Lärm zu verursachen und Körperteile abzutrennen? Wie lüftet man richtig, wenn ein neues Schiebefenster hinter ein altes gesetzt wurde und das eine oben, das andere unten aufgeht? Klar, wenn man den Trick einmal kennt, ist es sicher einfach...
Overnattede 2 nætter i februar 2023
Verificeret

4/10 Ringe

Ruth

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Bedroom

Bedroom very small, bed really uncomfortable , shower really slow to heat up. Breakfast was nice but unfortunately we could not have breakfast on Sunday as it was not being served before 8am and we had to catch the ferry home
Overnattede 2 nætter i november 2022
Verificeret

10/10 Fremragende

Phil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Clean and cozy pub with friendly staff. Stayed two nights for a wedding and it was the perfect place to come back to being so central
Overnattede 2 nætter i september 2022
Verificeret

8/10 Godt

Neil

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very well maintain property
Overnattede 2 nætter i august 2022
Verificeret

4/10 Ringe

Bissell

Synes ikke om: Service og personale
I put in my search in Expedia to stay in Newport by Bristol. i was looking at the map. I selected a property that I thought was there, but it was actually in Newport (ANOTHER CITY in the SAME VICINITY, SAME COUNTRY) but not the Newport I was expecting. It cost me HOURS of travel time on Motorcycles in the Rain. Did I get a refund? NO. Between the HOTEL and EXPEDIA I was given bad information. What country has towns named the same in the same vicinity?
Overnattede 1 nat i maj 2022
Verificeret

2/10 Bundkarakter

Trevor

Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort

Worst 3 star hotel ever

It’s not a 3 star hotel …. It’s a B and B the room I was allocated was ridiculous, although very clean that was is it. Shower when you could get in due to size was hard to use correctly also flooded. Mattresses were awful. Food was pizza only and ordered in. Breakfast was ok.
Overnattede 1 nat i oktober 2021
Verificeret

6/10 Okay

John

Synes godt om: Rengøring, service og personale
Twin room . TV on the wall which you couldn’t see from either bed 🤔
Overnattede 1 nat i juni 2021
Verificeret

10/10 Fremragende

Nigel

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Excellent

Nice hotel, would like to visit in non Covid times, room was good and the breakfast was excellent.
Overnattede 1 nat i marts 2021
Verificeret

2/10 Bundkarakter

Ashley

Synes godt om: Service og personale
Booked and paid for a superior room which claimed to have a queen and two twin beds, was given a weeny box room with one twin bed. The bedding was dirty and you could hear the drunks outside like they were in the room with you all night (to be expected as this hotel is in town centre). We checked out a day early and a refund/ any compensation was declined by the owner. Big thank you to the morning staff who were lovely and understanding although unfortunately could not help us.
Overnattede 2 nætter i august 2020
Verificeret

8/10 Godt

Martin

Synes godt om: Rengøring, service og personale
Synes ikke om: Værelsets komfort

Wheatsheaf Newport Isle of Wight

The accommodation overall was nice and in a good location. The staff were friendly and willing to help wherever they could and the was good. However the room was disappointing as it was very small and poky for a standard double with not space to move around and limited wardrobe space which was a shame as I had stayed there before in a much bigger room.
Overnattede 4 nætter i september 2020
Verificeret

10/10 Fremragende

Kristina

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Nice stay

The room was very quiet and comfy. I would recommend to stay here. Nice and quiet room ( 8 ) with everything for relaxed stay. In the centre and near to shop, cafes, etc.
Overnattede 2 nætter i august 2020
Verificeret

2/10 Bundkarakter

theresa

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
The room was clean ...but very noisy location....it wasnt the room i booked online ..staff not social distancing ....no use of ppe.
Overnattede 1 nat i juli 2020
Verificeret

2/10 Bundkarakter

Verificeret rejsende

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
It’s the only hotel I have ever booked and instead of giving my engineers the booked rooms they only checked them in one room and then called after midnight to check into the other room. The hotel have refused to refund us for a room they didn’t give us the keys to. We have engineers in hotel every week of the year and have never received such an unprofessional check in
Overnattede 1 nat i december 2019
Verificeret

6/10 Okay

r

Synes godt om: Rengøring, service og personale

ok if you do not have mobility problems

do not use if you have mobility problems steps up to rooms are on a spiral and very dark. breakfast ok in the center so town and nice old pub with log fire friendly staff shower ok if you are a child i couldn't fit in it
Overnattede 3 nætter i oktober 2019
Verificeret

8/10 Godt

Verificeret rejsende

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter

Wheatsheaf Hotel Newport Isle of Wight

The room was very nice, however the bathroom and shower were very small which let it down as the rest of the room was lovely.
Overnattede 2 nætter i oktober 2019
Verificeret

10/10 Fremragende

Ellen

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Made feel very welcome at checking by Kate. Room lovely, breakfast great, also tried house specia
Overnattede 2 nætter i september 2019
Verificeret

6/10 Okay

Jaderson d.

Synes godt om: Indtjekning, kommunikation
Synes ikke om: Rengøring

Not too bad

Staff was great, no problem at all, nice breakfast. But few things has to be pointed out. We were given a family room that we decided to move a bed and it had a lot of dust and broken glass underneath, shower was in need of maintenance, no pressure only dripping water. Parking is limited and a bit of walk from the place, I had an issue that when we got there late, there was a commercial van parked on the allocated parking and I had to pay a over night parking ticket down the road.
Overnattede 2 nætter i august 2019
Verificeret

2/10 Bundkarakter

Tariro T

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort

Terrible terrible. Look elsewhere!!!!

If you really want to know what the experience is like at this place. Grab cup of tea you need it. COMFORT As you all know the place is called Wheatsheaf HOTEL, it is not a hotel. It is a terrible accomodation above a very smelly and unkept pub. To access the rooms you have to climb a severely rundown tight spiral staircase which makes it very uncomfortable to carry luggage to the room. The staircase is also badly lit making it a trip hazard. The Hotel policy states the accomodation is suitable for disabled people ... it is not. There isnt a lift or disabled access, narrow and uneven floors and corridors and a lot of stairs. When you go into the room, the bedrooms are very small and everything is cramped into the tight space. A room approximately 9m2 has 3 single beds, toilet, a cupboard and side tables. The shower is a 600mm x 600mm with a door that closes from the inside making it difficult to open and close the door. There is no water pressure and the shower floods. Im 4ft 11 and a size 8 and that shower was very small for me.The beds have not been moved and had collected a sickening amount of dust (picture in evidence). The barely existing management did not enforce staff to clean under beds until the 3rd day of complaining to which a family member with hayfever on prescribed medication was nearly hospitalised due to severe allergic reaction to the dust. My luggage bag was damaged during their cleaning which they were rude, denied accountability and didnt compansate
This picture was taken after manager informed us they cleaned the room. We had to stay in that room 2 more days complaining until the room was suitable to stay in and at that point it was time for us the leave.
the housekeeper finally cleaned the room however, my lugage was damaged in the process. The manager Kelly was unprof & rude, denied responsibility and stated it is not in policy to move customer luggage yet everyday they did in order to makes beds.
you can compare this image to the ones advertised, they are not the same.
the airconditioning was noisy and dusty and for my sister with hayfever, it was heartbreaking to hear her suffering all night and in pain
Overnattede 4 nætter i august 2019