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Anmeldelser af County Hotel & County Aparthotel Newcastle

4 out of 5
County Hotel & County Aparthotel Newcastle
Neville Street, Newcastle-upon-Tyne, England

Anmeldelser

8,4

Alletiders

Bedømmelse på 10 − Fremragende. 480 af i alt 1007 anmeldelser" "
Bedømmelse på 8 − Udmærket. 296 af i alt 1007 anmeldelser" "
Bedømmelse på 6 − Okay. 134 af i alt 1007 anmeldelser" "
Bedømmelse på 4 − Dårligt. 53 af i alt 1007 anmeldelser" "
Bedømmelse på 2 − Forfærdeligt. 44 af i alt 1007 anmeldelser" "

8,8/10

Rengøring

8,8/10

Service og personale

8,0/10

Faciliteter

8,2/10

Overnatningsstedets tilstand og faciliteter

8,2/10

Miljøvenligt

Anmeldelser

2/10 Forfærdeligt

Carsten

Forretningsrejsende
Synes godt om: Rengøring
Synes ikke om: Service og personale, værelsets komfort
Overnattede 1 nat i august 2023
Svar fra Reception Team den 16. aug. 2023
Thank you for your feedback.

10/10 Fremragende

inger Marie

Overnattede 1 nat i juni 2023
Svar fra Reception Team den 7. jun. 2023
Thank you for your feedback!

10/10 Fremragende

Anne

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Centralt og komfortabelt hotel
Overnattede 2 nætter i juni 2019
Svar fra Reception den 9. jul. 2019
Good Morning, Thanks for your kind review. We hope to see you back at our hotel again soon.

8/10 Udmærket

Claus

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Newcastle rocks
Fantastik beliggenhed. For lille seng til 2 Fint morgenmad Typisk England med utætte vinduer og dug på indersiden af den
Overnattede 1 nat i november 2018

10/10 Fremragende

Denise

Rejste med familie og småbørn
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Very good clean hotel friendly staff and right across from the train station will definitely use again thanks
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 27. maj 2024
Thank you for your feedback

6/10 Okay

John

Rejste med partner
Synes godt om: Rengøring, service og personale
The hotel is great, rooms are nice and clean. Very comfortable and had a great nights sleep. Unfortunately we had to wait 25 mins to check in as the queue stretched the length of the foyer. This was caused largely because one group had made an error and booked a single room instead of a double and we’re arguing about it, tying up one of only 2 check in staff on one of the busiest days where the hotel was fully booked. We also had no hot water in the morning for showering. We waited 30 mins hoping but ended up having to have cold washes.
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 27. maj 2024
Thank you for your feedback

4/10 Dårligt

Adrian

Synes ikke om: Rengøring, overnatningsstedets tilstand og faciliteter
Unbearably overheated room. No aircon or any way of getting fresh air. Had to ask to be moved.
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 22. maj 2024
Thank you for your feedback

10/10 Fremragende

Michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great one night stay
Overnattede 1 nat i maj 2024
Svar fra Karolina den 12. maj 2024
Thank you for your feedback.

8/10 Udmærket

Derek

Rejste med familie
Hotel is an excellent location. Room was good although big black mark on the wall from the chair rubbing on it. When we went for breakfast the staff could not keep up with the cleaning of the tables and populating the tables with cutlery. Staff were very friendly and helpful.
Overnattede 1 nat i maj 2024
Svar fra Karolina den 12. maj 2024
Thank you for your feedback.

10/10 Fremragende

David

Rejste med familie
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location so close to the train station and with everything within short walking distance, well worth it.
Overnattede 1 nat i maj 2024
Svar fra Karolina den 12. maj 2024
Thank you for your feedback.

10/10 Fremragende

Dean

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent overnight stay. Prerty much faultless
Overnattede 1 nat i maj 2024
Svar fra Karolina den 12. maj 2024
Thank you for your feedback.

8/10 Udmærket

Wendy

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great location for the centre of town and convenience to Central Station and coach station. The breakfast was excellent, lots of choice and specials cooked to order, gluten free bread/toast was available. The bar was very noisy with loud music and there was no escaping it for a cosy chat, furniture a bit dated. The bedroom had a nice bathroom but shower didn't have a long pipe it was stuck high on the wall, no non-slip on the bath. The one wardrobe was full of ironing board, safe, fan so no room for clothes. The two beds were 4' so there was no room really, I ended up putting my clothes on half the bed. The TV is in a big frame on the wall with sharp corners to be avoided in the small space at the end of the bed.
Overnattede 1 nat i maj 2024
Svar fra Karolina den 12. maj 2024
Thank you for your feedback.

10/10 Fremragende

Alisha

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Beautiful hotel
Overnattede 1 nat i maj 2024
Svar fra Reception team den 8. maj 2024
Thank you for your feedback

10/10 Fremragende

sharon

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Nice hotel lovely bar no issues ideal location
Overnattede 1 nat i maj 2024
Svar fra Reception team den 8. maj 2024
Thank you for your feedback

8/10 Udmærket

MIKI

Synes godt om: Rengøring, service og personale
Overnattede 3 nætter i maj 2024
Svar fra Reception Team den 6. maj 2024
Thank you for your feedback!

10/10 Fremragende

John

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location and great rooms
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 6. maj 2024
Thank you for your feedback!

8/10 Udmærket

Shamaine

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
On whole it was great however when you book a double standard room you expect a double bed as stated on Expedia. This is not the case the room was tiny and the bed was in fact a 3/4 bed not a standard double and was the most uncomfortable bed I’ve ever slept in. Hotel is good location for shops, bars & transport.
Overnattede 1 nat i maj 2024
Svar fra Reception Team den 6. maj 2024
Thank you for your feedback.

2/10 Forfærdeligt

Bronson

Synes ikke om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i april 2024
Svar fra Reception Team den 6. maj 2024
Thank you for your feedback.

8/10 Udmærket

Paul

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Excellent location. Hotel friendly and clean. Room (small double) a little cramped but perfectly comfortable. Lively downstairs bar in the evening. Good value.
Overnattede 1 nat i april 2024
Svar fra Reception Manager den 26. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Karen

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Really lovely hotel. Staff were very helpful and friendly. Breakfast was delicious, nice to be able to order off the menu. Incredibly central and perfect for the train. However this comes at a price, it’s very noisy. It’s an old building and the windows do not keep the noise out. Take some ear plugs and it’s all good!
Overnattede 1 nat i april 2024
Svar fra Reception team den 22. apr. 2024
Thank you for your feedback

10/10 Fremragende

Shu-Ju

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 3 nætter i april 2024
Svar fra Reception team den 22. apr. 2024
Thank you for your feedback

10/10 Fremragende

Derek

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice hotel centrally located
Overnattede 2 nætter i april 2024
Svar fra Reception Manager den 19. apr. 2024
Thank you for your feedback.

6/10 Okay

marie

Rejste i en gruppe
Synes godt om: Rengøring
wardrobe was to close to bed could not open fully and struggled to get passed it to kettle.
Overnattede 1 nat i april 2024
Svar fra Reception Manager den 15. apr. 2024
Thank you for your feedback.

10/10 Fremragende

Daryn

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Very nice and clean hotel.
Overnattede 1 nat i april 2024
Svar fra Reception Manager den 15. apr. 2024
Thank you for your feedback.

6/10 Okay

Natalie

Overnattede 1 nat i marts 2024
Svar fra Reception team den 5. apr. 2024
Thank you for your feedback

10/10 Fremragende

JOHN

Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Central and easy connections for the airport. Nice breakfast, courteous and helpful staff.
Overnattede 1 nat i april 2024
Svar fra Reception team den 5. apr. 2024
Thank you for your feedback

8/10 Udmærket

Anne

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
It was convenient for our night out & a good price to pay for a 4* hotel.
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 2. apr. 2024
Thank you for your feedback

10/10 Fremragende

Griffin

Overnattede 1 nat i marts 2024
Svar fra Reception team den 22. apr. 2024
Thank you for your feedback

8/10 Udmærket

Brad, Victoria

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Georgia

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 2 nætter i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Stuart

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter
Staff were extremely professional. Small room was indeed small but as advertised. Right in the centre of town, opposite the train station. Couldn’t be easier. Price was best in town also.
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

8/10 Udmærket

Alison

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Julie

Overnattede 1 nat i marts 2024
Svar fra Reception team den 5. apr. 2024
Thank you for your feedback

6/10 Okay

Emily

Synes godt om: Rengøring, overnatningsstedets tilstand og faciliteter
It was ok . Quite
Overnattede 2 nætter i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

6/10 Okay

Scott

Rejste med partner, Rejste i en gruppe
Synes godt om: Rengøring, faciliteter
Synes ikke om: Service og personale
Hotel looks fab and is a fantastic location for getting about. The breakfast was not good, cold eggs, poor coffee and overcooked sausage, beds were very soft which was not good. Reception staff were fab, bar staff totally disinterested. Twice we went to Hudson's and both times we walked out without getting a drink.
Overnattede 2 nætter i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Elizabeth

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
A very impressive building, the entrance was very oppulent and grand, but not in an off-putting way. the check in was easy and the staff were very pleasant, helpful and hospitable - we were dealt with by Katrianna ( I think that is how you spell her name) but her clolleague was really good as well. The lift is the quietist smoothest lifr I have evey been in. The Room was excellent, a very high standard the beds were comfartable, the bedding/ pillows were ao a high quality, the decore was fresh and interesting, we had an internal facing room so there was no view, but if you holiday is only to look out the window its not much of a holiday! The food and bar looked good but we chose to eat somewhere else as we had to get to a gig in the north of Newcastle so, we got something to eat nearer, but it looked nice.Security at the hotel was good, we got back about 12:30am and there was security asking for room number and name to ensure people were not just coming in of the street ( a good idea, when your in the city centre). I would stay here again at the drop of a hat.
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Jamie

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay everything is within walking distance and the staff go above and beyond to keep the guests happy
Overnattede 1 nat i marts 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Michael

Forretningsrejsende
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
I can't complain about this hotel as it has everything you need in one place and within easy walking distance to restaurants and bars and retail therapy. Can't fault the staff as they are very helpful with your needs, always with a smile and a warm greeting.
Overnattede 4 nætter i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

8/10 Udmærket

Christine

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Great location & studios, check out my comments
Studio was clean and nicely decorated. The air conditioning was quite noisy so earplugs are needed. As its open plan and the radiators are behind the curtains, it does get a little cold so PJs are also recommended. Great location and nice and secure.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Matthew

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Clean room
Comfortable stay, staff gery attentitive and facilities are very good.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Paula

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great place to stay..... Over the road from the train station..... Easy walking distance for arena. Lovely rooms. Good value
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Cheryl, Hudson

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
.
Overnattede 5 nætter i februar 2024
Svar fra Reception Manager den 15. apr. 2024
Thank you for your feedback.

2/10 Forfærdeligt

Cameron

Rejste med partner
Synes ikke om: Service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Room was directly above the function suite which hosted a rather rowdy wedding until c.1am. I’ve stayed in party hostels that were quieter and suffice to say I didn’t get any sleep. Attitude of reception staff was also poor and I felt at times rude. I would advise you do not leave bags to be stored as not convinced about security, you’re provided with a hand written scrap of paper and when you return are told to wander around behind reception in amongst all the bags to find yours when reception staff can’t be bothered. Overall, felt my experience was very poor and would not return.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

6/10 Okay

michael

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Great location, room far too small
Great location. - room nice and clean but incredibly small and felt claustrophobic
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Jackie

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Excellent stay
Excellent stay ! Very central . Room was ideal. And the Breakfast was very nice 😊
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

8/10 Udmærket

Emma

Rejste i en gruppe
Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Hot & cold
The hotel is fine in itself, but our room was really cold with the radiators turned up. One windo was open but behind a plastic cover that we were unable to get past to close the window. But then the shower was scalding hot even on the coolest setting.
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 25. mar. 2024
Thank you for your feedback

10/10 Fremragende

Alison

Rejste med partner
Synes godt om: Rengøring, service og personale, faciliteter, overnatningsstedets tilstand og faciliteter
Great stay, right next to the train station. Lovely clean& friendly hotel. Would definitely stay here again.
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 9. feb. 2024
Thank you for your feedback. Pease visit us again !

6/10 Okay

Lindsey

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter
Synes ikke om: Værelsets komfort
Disappointed won’t stay again
We went to celebrate our anniversary having been married in this hotel 9 years ago, the gentleman from reception was lovely and even brought us a card up to the room, this however is where the positives end,,,,, the room was hot and stuffy meaning we had to open the windows. This led to very little sleep as the streets outside were so noisy all throughout the night. The breakfast was mediocre at very best and the chef was using his hands to plate up!! Not once were we asked how our stay was or how our breakfast was all I can conclude is that they’re not too bothered!
Overnattede 1 nat i februar 2024
Svar fra Reception Team den 6. feb. 2024
Thank you for your feedback

10/10 Fremragende

lee

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
Newcastle
excellent stay
Overnattede 1 nat i januar 2024
Svar fra Reception Team den 29. jan. 2024
Thank you for your feedback

10/10 Fremragende

Mrs

Synes godt om: Rengøring, service og personale, overnatningsstedets tilstand og faciliteter, værelsets komfort
County Hotel
Lovely room ,very clean,comfortable bed, had breakfast which was lovely,staff great, location perfect .
Overnattede 1 nat i januar 2024
Svar fra Reception team den 25. jan. 2024
Thank you for your feedback